RES-2014-074 RESOLUTION NO. 2014- 074
A RESOLUTION OF THE CITY COUNCIL OF THE CITY
OF ANAHEIM APPROVING THE UPDATED SANITARY
SEWER MANAGEMENT PLAN
WHEREAS, on May 6, 2006, the State Water Resources Control Board adopted
the Statewide General Waste Discharge Requirements ( "WDRs ") and Monitoring and Reporting
Program by issuing Order No. 2006 -0003, for all publicly -owned sanitary sewer collection
systems in California with more than one mile of sewer pipe; and
WHEREAS, the WDR was developed out of a growing concern about the water
quality impacts of sanitary sewer overflows (SSO) and to present a consistent state -wide
approach to reducing, reporting and mitigating the SSOs; and
WHEREAS, the WDR requires owners and operators of publicly owned sewer
collection systems to develop a Sanitary Sewer System Management Plan (SSMP) to reduce the
occurrence of SSOs; and
WHEREAS, the City of Anaheim (the "City ") prepared a SSMP, which was
approved by City Council on April 14, 2009; and
WHEREAS, the WDR Requires that the SSMP be revised, and approved every
five years by the agency's governing body.
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of
Anaheim does hereby approve the updated Sanitary Sewer Management Plan, with any and all
updates and insertions deemed necessary for implementation of said Plan, in order to conform to
the Statewide General Waste Discharge Requirements
THE FOREGOING RESOLUTION is approved and adopted by the City Council
of the City of Anaheim this 13th day of May , 2014, by the following roll call
vote:
AYES: Mayor Tait, Council Members Eastman, Murray, Brandman and Kring
NOES: None
ABSENT: None
ABSTAIN: None
CITY AHE
F
By 'AA/ YOR OF E CITY OF ANAHEIM
ATTEST:a
By I �� •
y � /tl .. /L AP
CITY CLERK OF THE CITY OF A AHEIM
101837/bmorley
CITY OF ANAHEIM
SEWER SYSTEM MANAGEMENT PLAN
April 2014
{
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The City of Anaheim
Department of Public Works
200 South Anaheim Boulevard
Anaheim, California 92805
Certification
I certify under penalty of law that this Sewer System Management Plan, and the subparts
contained herein, comply with the requirements set forth in the General Waste Discharge
Requirements (WDRs) for Sanitary Sewer Systems, Order No. 2006 -0003 within the time
frames identified in the schedule provided in WDRs and as amended by a Memorandum of
Agreement executed on June 27, 2006 between the Executive Director of the SWRCB and the
California Water Environment Association. I further certify that this document and all
attachments were prepared under the City's direction and supervision in accordance with its
policies and procedures to assure that qualified personnel properly provided, evaluated, and
incorporated the information reflected in this document, that the information included in this
document is, to the best of my knowledge and belief, true, accurate, and complete, and that this
document has been duly presented to and approved by the City Council on the day of
Natalie Meeks Date
Director of Public Works
City of Anaheim
Sewer System Management Plan
March 2009
Acknowledgements
The City of Anaheim would like to acknowledge the following individuals for their outstanding
efforts and contributions, which resulted in the creation of this document. The comprehensive
plans included herein reflect the City's on -going commitment to the effective and efficient
operation, maintenance and management of its wastewater collection system and achieving the
City's goals and objectives.
City of Anaheim
Dan DeBassio Public Works Operations Manager
Keith Linker Principal Civil Engineer
Ayumi Wunder Streets and Sanitation Manager
Jonathan Heffernan Contracts Specialist
Mike Ogle Public Works Operations Superintendent
Glenn Bowers Crew Supervisor
Khanh Chu Principal Civil Engineer
Sandip Budhia Associate Civil Engineer
City of Anaheim
Sewer System Management Plan
iii April 2014
Table of Contents
Acronyms ix
Executive Summary ES -1
Chapter 1: Introduction 1 -1
1.1 Service Area and Sewer System 1 -1
1.2 Waste Discharge Requirements 1 -1
1.3 Purpose 1 -3
1.4 SSMP Elements and Organization 1 -3
Chapter 2: Goals and Objectives 2 -1
2.1 Regulatory Requirements for Goals Element 2 -1
2.2 Goals for City System Maintenance and Management 2 -1
Chapter 3: City Organization and Communication 3 -1
3.1 Regulatory Requirements for the Organization and Communication Element 3 -1
3.2 Discussion on Organizational Structure 3 -1
3.2.1 Governance 3 -2
3.2.2 Wastewater Maintenance Organization 3 -2
3.2.3 Description of General Responsibilities 3 -6
3.2.4 Authorized Representative 3 -9
3.3 City Communication Structure for Collection System Issues 3 -9
3.3.1 SSMP Communication Structure 3 -9
3.3.2 SSO Response and Communication Structure 3 -9
3.4 Summary and Continuing Efforts 3 -11
Chapter 4: Legal Authority 4 -1
4.1 Regulatory Requirements for Legal Authority Provisions 4 -1
4.2 Background for Legal Authority 4 -1
4.3 Summary and Evaluation of the City's Existing Legal Authority 4 -2
4.3.1 Prevention of Illicit Discharges 4 -3
4.3.2 Proper Connections and Construction 4 -3
4.3.3 Accessibility for Maintenance, Inspection, and Repair 4 -3
4.3.4 Limit Fats, Oils, and Grease Discharge 4 -4
4.3.5 Violation Enforcement 4 -5
Chapter 5: Operations and Maintenance Program 5 -1
5.1 Regulatory Requirements for Operations and Maintenance Program 5 -1
5.2 City's Operations and Maintenance Program 5 -1
5.3 Discussion of Regulatory O&M Components 5 -2
5.3.1 Sanitary Sewer System Mapping 5 -2
5.3.2 Preventive Maintenance Program 5 -3
City of Anaheim
Sewer System Management Plan
April 2014
Table of Contents
5.3.3 Sanitary Sewer System Inspection and Condition Assessment
Program 5 -4
5.3.4 Training Program 5 -5
5.3.5 Equipment and Replacement Part Inventories 5 -6
Chapter 6: Fats, Oils, and Grease Control Program 6 -1
6.1 Regulatory Requirements for a FOG Control Program 6 -1
6.2 Discussion of FOG Control Program 6 -1
6.2.1 Public Education Program 6 -2
6.2.2 Disposal of FOG 6 -2
6.2.3 Legal Authority to Prohibit Discharges 6 -3
6.2.4 Requirements for Installation of Pretreatment Devices 6 -3
6.2.5 Facility Inspection 6 -4
6.2.6 Maintenance Schedule for High Frequency Maintenance Locations 6 -4
6.2.7 Development and Implementation of Source Control Measures 6 -4
Chapter 7: Sanitary Sewer Overflow Emergency Response Plan 7 -1
7.1 Regulatory Requirements for Overflow Emergency Response Plan 7 -1
7.2 Discussion of Overflow Emergency Response Plan 7 -1
7.2.1 SSO Notification Procedures 7 -2
7.2.2 SSO Response 7 -3
7.2.3 Procedures for Prompt Notification of Regulatory Agencies 7 -3
7.2.4 Training of Appropriate Staff and Contractor 7 -3
7.2.5 Emergency Procedures and Response Activities 7 -3
7.2.6 SSO Prevention and Containment 7-4
Chapter 8: Design and Performance Provisions 8 -1
8.1 Regulatory Requirements for Design and Performance Element 8 -1
8.2 Discussion on Design and Performance Provisions 8 -1
8.2.1 Design and Construction Standards and Specifications 8 -1
8.2.2 Inspecting and Testing 8 -2
Chapter 9: System Evaluation and Capacity Assurance Plan 9 -1
9.1 Regulatory Requirements for System Evaluation and Capacity Assurance
Plan 9 -1
9.2 Discussion on System Evaluation and Capacity Assurance Plan 9 -1
9.2.1 Evaluation 9 -3
9.2.2 Design Criteria 9 -4
9.2.3 Capacity Enhancement Measures 9 -8
9.2.4 Schedule 9 -8
9.3 City's Continuing Capacity Assurance Plan Efforts 9 -9
Chapter 10: Public Education and Outreach 10 -1
10.1 Regulatory Requirements for Public Education and Outreach 10 -1
10.2 Discussion of Public Education and Outreach 10 -1
10.3 Public Education and Outreach Media 10 -3
City of Anaheim
Sewer System Management Plan
April 2014 vi
Table of Contents
Chapter 11: Monitoring, Measurement, and Program Modifications 11 -1
11.1 Regulatory Requirements for Monitoring, Measurement, and Program
Modifications 11 -1
11.2 Discussion of Monitoring, Measurement, and Program Modifications 11 -1
11.2.1 Maintain Information Pertaining to SSMP Activities 11 -1
11.2.2 Monitor and Measure SSMP Elements 11 -2
11.2.3 Assessment of Preventative Maintenance Program 11 -2
11.2.4 Update Program Elements 11 -2
11.2.5 Identify and Illustrate SSO Trends 11 -3
11.3 SSMP Modifications 11 -3
Chapter 12: SSMP Program Audits 12 -1
12.1 Regulatory Requirements for SSMP Program Audits 12 -1
12.2 Discussion of SSMP Program Audits 12 -1
Figures
Figure 1 -1: City of Anaheim — City Boundary 1 -2
Figure 3 -1: Overall Organizational Chart of City 3 -3
Figure 3 -2: Organizational Chart of Positions Supporting the Sanitary Sewer System 3 -5
Figure 3 -3: Communication Plan and SSMP Responsibilities 3 -10
Tables
Table ES -1: WDR Requirements and Chapter Location ES -1
Appendices
Appendix A: City of Anaheim Legal Ordinances
Appendix B: City of Anaheim Operations and Maintenance Program
Appendix C: City of Anaheim Fats, Oils, and Grease Control Program
Appendix D: City of Anaheim Sanitary Sewer Overflow Emergency Response Plan
Appendix E: City of Anaheim Sewer Design Manual and Standard Details
Appendix F: Contract Documents and Standard Specification Supplement
Appendix G: Public Outreach
City of Anaheim
Sewer System Management Plan
vii April 2014
Acronyms
AC Acre
BMP Best Management Practices
CAO Chief Administrative Officer
CCTV Closed Circuit Television
CMMS Computer Asset Management System
CIP Capital Improvement Program
City City of Anaheim
CIWQS California Integrated Water Quality System
CPC California Plumbing Code
CWA Clean Water Act
CWEA California Water Environment Association
DPW Director of Public Works
EPA Environmental Protection Agency
FOG Fats, Oils, and Grease
FSE Food Service Establishment
GIS Geographic Information System
GPCD Gallons per Capita per Day
GPD Gallons per Day
HFMS High Frequency Maintenance Sites
1/I Inflow and Infiltration
LRO Legally Responsible Official
MRP Monitoring and Reporting Program
NASSCO National Association of Sewer Service Companies
NPDES National Pollutant Discharge Elimination System
O &M Operations and Maintenance
OCHCA Orange County Health Care Agency
City of Anaheim
Sewer System Management Plan
ix April 2014
Acronyms
PACP Pipeline Assessment and Certification Program
PIO Public Information Office
SARWQCB Santa Ana Regional Water Quality Control Board
SPPWC Standard Plans for Public Works Construction
SSMP Sewer System Management Plan
SSO Sanitary Sewer Overflow
SSOERP Sanitary Sewer Overflow Emergency Response Plan
SWRCB State Water Resources Control Board
WDR Waste Discharge Requirements
City of Anaheim
Sewer System Management Plan
April 2014 x
Executive Summary
On May 2, 2006, the State Water Resources Control Board (SWRCB) adopted Order Number
2006 - 0003 -DWQ, the Waste Discharge Requirements (WDRs), which requires all federal and
state agencies, municipalities, counties, districts, and other public entities that own or operate a
wastewater collection system greater than one mile in length to develop and implement a
system specific Sewer System Management Plan (SSMP). An SSMP must document how an
agency manages its wastewater collection system. Each agency must present the
Development Plan and Schedule to its governing body at a public meeting prior to certifying the
document. The City of Anaheim (City) must certify its SSMP on or before May 2, 2009 and re-
certify the SSMP every five (5) years.
This SSMP, prepared by the City in compliance with the requirements of the WDRs, documents
the City's system specific plans and programs to operate, maintain, and manage its wastewater
collection system. Goals of the SSMP include:
• Minimizing the frequency and impact of sanitary sewer overflows (SSOs);
• Effectively and efficiently mitigating the impacts of SSOs should they occur;
• Providing adequate sewer capacity to convey peak flows;
• Maintaining and improving the condition of the collection system infrastructure to provide
continual reliable service; and
• Engaging and educating the public regarding programs and issues related to the
wastewater collection system.
The Table ES -1 includes a summary of the mandatory components required by the WDRs and
included in the City's SSMP.
Table ES -1
WDR Requirements and Chapter Location
WDR Element Description Chapter
Element
(i) Goals and Objectives 2
(ii) Organization and Communication 3
(iii) Legal Authority 4
(iv) Operations and Maintenance Program 5
(v) Design and Performance Provisions 8
(vi) Overflow Emergency Response Plan 7
(vii) Fats, Oils, and Grease (FOG) Control Program 6
(viii) System Evaluation and Capacity Assurance Plan 9
(ix) Monitoring, Measurement and Plan Modifications 11
(x) SSMP Program Audits 12
(xi) Communication Program 10
City of Anaheim
Sewer System Management Plan
ES -1 April 2014
Executive Summary
Each element of the SSMP is described in detail in the corresponding chapter shown in the
Table ES -1. Plans in support of the City's effort to meet the state requirements and formally
document its current efforts are included in the appendices. The plans include detailed
information regarding the City's specific policies and procedures to reduce SSOs and manage
the wastewater collection system. The plans are included as appendices to facilitate
implementing updates to the various programs as they are implemented, refined, and modified.
This document satisfies the WDRs requirement to complete an SSMP.
City of Anaheim
Sewer System Management Plan
April 2014 ES -2
Chapter 1
Introduction
This Sewer System Management Plan (SSMP) has been prepared in compliance with the
requirements of the State Water Resources Control Board (SWRCB), Order 2006 -0003,
Statewide General Waste Discharge Requirements (WDRs) for Sanitary Sewer Systems. The
goal of the WDRs is to provide a consistent statewide approach for reducing Sanitary Sewer
Overflows (SSO). This chapter includes a brief overview of the City of Anaheim's (City's)
service area and sanitary sewer system, a summary of the regulations that serve as the impetus
for the development of this SSMP, and the purpose and organization of this SSMP.
1.1 Service Area and Sewer System
The City provides sewer service throughout the City and to a limited area outside the City limits.
The areas of service are composed of residential, commercial and industrial land uses. As
illustrated in Figure 1 -1, in addition to the City of Anaheim, the City's service area includes
portions of Fullerton, Garden Grove, Cypress, and unincorporated areas of Orange County.
The City's wastewater collection system consists of approximately 570 miles of gravity sewer,
11,000 manholes and 124 siphons. The wastewater generated in the City is collected by the
City's wastewater collection system and conveyed to the Orange County Sanitation District's
(OCSD) trunk lines for ultimate treatment and disposal.
1.2 Waste Discharge Requirements
On May 2, 2006, the SWRCB adopted Order 2006 -0003, the Statewide General Waste
Discharge Requirements for Sanitary Sewer Systems, which requires all federal and state
agencies, municipalities, counties, districts, and other public entities that own or operate a
sanitary sewer system greater than one mile in length to comply with the elements of the WDRs.
The WDRs serve to provide a unified statewide approach for reporting and tracking SSOs,
establishing consistent and uniform requirements for SSMP development and implementation,
establishing consistency in reporting, and facilitating consistent enforcement for violations.
On June 27, 2006, the Executive Director of the SWRCB executed a memorandum of
agreement with the California Water Environment Association (CWEA), outlining a strategy and
time schedule for CWEA to provide training on the (1) adoption of the program, (2) SSO
database electronic reporting, and (3) SSMP development. This agreement also extended the
completion dates for most tasks by six (6) months from the dates shown in the adopted WDRs.
The WDRs include directives for owners and operators of sanitary sewer systems to
demonstrate adequate and efficient management, operation, and maintenance of the sanitary
sewer system. Generally, the WDRs require that:
City of Anaheim
Sewer System Management Plan
1 -1 April 2014
Introduction
Figu 1 -1
C ity of A naheim —C Boundary
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City of Anaheim
Sewer System Management Plan
Apri 1 2014 1 -2
Introduction
a. In the event of an SSO, all feasible steps be taken to control the released volume and
prevent untreated wastewater from entering storm drains, creeks, etc.
b. If an SSO occurs, it must be reported to the SWRCB using California Integrated Water
Quality System (CIWQS), the online reporting system developed by the SWRCB. The
City completed its enrollment into the program and the demographic questionnaire, and
electronic reporting commenced in January 2007.
c. An SSMP with all mandatory elements be developed and approved by the governing
body that owns or is responsible for the operation of the sanitary sewer system. The
SSMP must include provisions to provide proper and efficient management, operation,
and maintenance of the sanitary sewer system.
This SSMP includes the various plans and programs that comprise a comprehensive SSMP.
The completion dates for each mandatory element is determined according to the size of
population served by the federal and state agencies, municipalities, counties, districts, and other
public entities that own or operate a sanitary sewer system. Based on an estimated population
of approximately 340,000 customers, the City must comply with the schedule provided for
agencies that serve a population greater than 100,000.
1.3 Purpose
The City recognizes the importance of preventing sewage spills for the mutual protection of our
surface waters and the overall environment to safeguard public health and safety. Therefore, in
a proactive approach to achieve WDR compliance, the City has prepared this comprehensive
SSMP. This SSMP is designed to ensure continuous improvement of system performance,
response, monitoring, data recording, and documentation for future system assessments. The
City considers the completeness and practicality of the SSMP a critical component for its long
range plans to comply with all applicable regional, State, and Federal requirements under the
CWA, the Santa Ana Regional Water Quality Control Board (SARWQCB) and the WDRs.
This SSMP provides a summary of the action plan implemented by the City to comply with the
sanitary sewer system requirements imposed by the WDRs and other governing agencies. As
well, it includes the specific details of the activities and procedures that personnel follow to
implement the various programs encompassed in its overall efforts to efficiently manage,
operate, and maintain its sanitary sewer system and facilitate the reduction and potential
elimination of SSOs.
1.4 SSMP Elements and Organization
This SSMP includes detailed information demonstrating the City's efforts to comply with each of
the mandatory and applicable elements required for its SSMP. The organization of this
document is consistent with the SWRCB guidelines and includes the following eleven (11)
mandatory WDR elements:
(i) Goals
(ii) Organization
City of Anaheim
Sewer System Management Plan
1 -3 April 2014
Introduction
(iii) Legal Authority
(iv) Operations & Maintenance Program
(v) Design and Performance Provisions
(vi) Overflow Emergency Response Plan
(vii) Fats, Oils, and Grease Control Program
(viii) System Evaluation and Capacity Assurance Plan
(ix) Monitoring, Measurement and Plan Modifications
(x) SSMP Program Audits
(xi) Communication Program
Supporting information for an element is included in an appendix associated with the chapter, as
applicable. Generally, information expected to require relatively frequent updates that can be
modified without formal action is included in appendices.
City of Anaheim
Sewer System Management Plan
April 2014 1 -4
Chapter 2
Goals and Objectives
The following sections include a summary of the City's goals that reflect its commitment to
continue its effort towards ensuring the effective and efficient management, operation and
maintenance of the sanitary sewer system.
2.1 Regulatory Requirements for Goals Element
Establishing goals to properly manage, operate, and maintain all parts of its sanitary sewer
system allows the City to achieve its ultimate goal of reducing and preventing SSOs and to
properly mitigate any SSO that may occur. To achieve the goals established by the City, it
becomes imperative for City staff to consistently maintain quality working procedures and
continue efforts towards identifying and implementing improvements in managing the sanitary
sewer system.
The WDRs require that the City, at a minimum, develop goals that incorporate and achieve the
following:
• Proper management, operation, and maintenance of all parts of the sanitary sewer
system;
• Provide adequate capacity to convey peak flows;
• Minimize the frequency and volume of SSOs;
• Mitigate the impacts of SSOs if they occur;
• Inform and educate the public on programs, projects, and issues related to the sanitary
sewer system; and
• Proper implementation of regulatory notification and reporting requirements.
2.2 Goals for City System Maintenance and Management
The City has establish several internal core objectives to allow City staff to focus on complying
with the WDRs, and develop strategies and procedures to achieve successful overall
management and maintenance of the sanitary sewer system. Goals promote unified efforts
towards implementing improvements as they affect the operations, maintenance, and
management of the sanitary sewer system. They may also reflect performance, safety, levels of
service, resource use, and other criteria.
The City's ultimate goals include operating and maintaining all portions of the City's sanitary
sewer system to minimize the potential for SSOs and to quickly and effectively mitigate the
impacts associated with an SSO if it were to occur so as to protect life, environment, and
property while adhering to regulatory requirements. To achieve these goals, the City's SSMP
includes methods for ensuring that adequate capacity to convey the peak wastewater flows is
City of Anaheim
Sewer System Management Plan
2-1 April 2014
Goals and Objectives
provided and that comprehensive procedures are established to meet all applicable regulatory
notification and reporting requirements.
The City's Department of Public Works is responsible for ensuring the proper operation and
maintenance of the wastewater collection system. Its mission statement is:
The Department of Public Works is dedicated to delivering engineering and
operational services that provide the Anaheim community with pride in their
City and its work force.
Building on this mission statement and input from City staff, the goals of the City are
summarized in the following paragraph:
The City's goal is to provide safe, effective, and efficient operation of the City's
wastewater collection and conveyance system through:
• Proper management, operation, and maintenance of all parts of the system
• Reduced occurrences of and potential for SSOs
• An effective FOG Control Program
• Assurance of adequate capacity to convey peak wastewater flows
• A current long -range planning and improvement plan
• Compliance with all regulatory requirements
• Protection of the public's health and safety
• Effective public information and education efforts
City of Anaheim
Sewer System Management Plan
April 2014 2-2
Chapter 3
City Organization and Communication
An organizational chart for the City's Department of Public Works serves to identify the
administrative, maintenance, and management positions responsible for implementing,
managing, and updating the overall measures included in this SSMP. This chapter identifies the
City's staff that is responsible for implementing the plans and progress included in the SSMP,
responding to SSO events, and meeting the SSO reporting requirements.
The communication plan that accompanies the organizational chart serves to define the role of
each position to ensure that all elements of this SSMP are addressed on a regular basis and
that all appropriate staff is properly informed. A specific response and notification plan to
document the sanitary sewer overflow emergency response and reporting procedures was
developed and is included in the City of Anaheim Sanitary Sewer Overflow Emergency
Response Plan (SSOERP) included in Appendix D. The response procedure identifies the staff
positions responsible for managing the SSO response, investigating the SSO cause, and
reporting the SSO to the appropriate parties. The SSOERP also includes a consolidated list of
contact information of key personnel with regard to SSOs. The sequence of communication for
reporting SSOs, and the appropriate agencies to be notified, is also included.
3.1 Regulatory Requirements for the Organization and Communication Element
It is required that the City's SSMP clearly identify the staff responsible for implementing
measures outlined in this SSMP. The WDRs require that the City identify the following:
a) The name of the responsible or authorized representative;
b) The names and telephone numbers for management, administrative, and
maintenance positions responsible for implementing specific measures of the SSMP
program. The SSMP must identify lines of authority through an organization chart or
similar document with a narrative explanation; and
c) The chain of communication for reporting SSOs, from receipt of a complaint or other
information, including the persons responsible for reporting SSOs to the State and
Regional Water Board and other agencies if applicable (such as County Health
Officer, County Environmental Health Agency, and /or State Office of Emergency
Services).
3.2 Discussion on Organizational Structure
The City's organizational structure for the Public Works Operations staff, who is responsible for
implementing and overseeing the SSMP program, is described in the following sections.
Additionally, the general responsibilities of the personnel and chain of communication is
included.
City of Anaheim
Sewer System Management Plan
3 -1 April 2014
City Organization and Communication
3.2.1 Governance
The City's elected governing body is composed of five (5) elected officials including the mayor
and four (4) City council members. Each member is elected to a four -year term, with terms
overlapping. The City Council develops the policies of the City and is responsible for appointing
a City Manager /Chief Administrative Officer (CAO) to oversee the daily operations of the City.
The City Manager /CAO is directly responsible to the City Council for the administration and daily
operations of all City functions. The City Council must certify the completed SSMP and
ultimately share the responsibility that the sanitary sewer system is managed efficiently.
Under policy direction of the City Manager /CAO, the Deputy City Manager oversees and leads
the daily overall City operations, long -term operating strategy, master planning and Capital
Improvement Program (CIP) and budget. In response to the administrative direction from the
City Manager /CAO, the Deputy City Manager oversees the following departments:
• Planning
• Community Development
• Public Works
Figure 3 -1 illustrates the overall organizational chart for the City and the Department of Public
Works as the principal division that will be responsible for the implementation of the SSMP
elements.
3.2.2 Wastewater Maintenance Organization
The Director of Public Works, who reports directly to the Deputy City Manager, oversees six (6)
Divisions which include the Administration, Engineering, Construction Services, Financial and
Administrative Services, Public Works Operations, and Fleet and Facility Services. Within the
Operations Division, there are nineteen (19) staff positions that support the operation and
maintenance of the sanitary sewer system and include the following:
• Public Works Operations Manager (1)
• Streets and Sanitation Manager (1)
• Public Works Operations Superintendent (1)
• Public Works Operations Supervisor (1)
• Crew Supervisor (1)
• Sewer Machine Operator (5)
• Street Maintenance Worker (8)
• Part Time Office Specialist II (1)
City of Anaheim
Sewer System Management Plan
April 2014 3 -2
City Organization and Communication
Figure 3-1
Overall Organizational Chart of City
My°, 8
City Council Members (4)
City Treasurer City Manager C AO ) ( City Attorney i City Clerk
Audit
( Deputy City Manager Assistant City Manager
t
Planning 1 Police Finance
Convntinity F ire Human
Development Resources
Convention,
Public Works 1 Public Utilities Sport 8
Entertainment
Community
Services
1
Public
Information
Office
City of Anaheim
Sewer System Management Plan
3-3 April 2014
City Organization and Communication
All nineteen (19) positions are currently staffed. In addition to the staff within the Public Works
Operations Division, staff from the other divisions provide some staff time in support of the
Public Works Operations Division. The Planning Department, Engineering Division,
Construction Services, and Fleet and Facility Services will provide coordination and technical
support staff that also provide assistance in the implementation of various elements of the
SSMP.
The organizational chart presented in Figure 3 -2 shows the departments, divisions, sections,
and positions identified within the City's current organization that are responsible for
concurrently implementing and managing various components of plans and procedures required
to satisfy the elements of the SSMP.
Highlighted on the organizational chart are the current fiscal year's budgeted positions in the
Public Works Operations Division, the section that is primarily responsible for operating and
maintaining the sanitary sewer system. The boxes shown in dashed lines identify departments
and divisions that provide some day -to -day support of the sanitary sewer system, but these
divisions also have other, unrelated duties. Examples of functions provided by these divisions
include engineering and system mapping assistance, permit oversight and possible heavy
construction support.
The organizational chart will be revised to reflect the updated key staff positions, responsibilities
between the divisions that support the Public Works Operations activities, changes in the
restructuring of chains -of- command made to better align responsibilities and the ability of staff to
comply with the WDRs, and to include changes and additions to positions for activities needed
to successfully implement the SSMP. Although compilation and maintenance of up -to -date
contact lists is required for compliance with the WDRs, it has been included separately in the
SSOERP to facilitate routine updates.
City of Anaheim
Sewer System Management Plan
April 2014 3 -4
City Organization and Communication
Figure 3 -2
Organizational Chart of Positions Supporting the Sanitary Sewer System
Mayor &
City Council Members (4) •
1 J
City Manager
( Deputy City Manager
Sr. Administrative I
Assistant
i
Public Works Planning
Director of Public Works
FinanciallAdministrative Administrative Assistant III
Services Manager
. ,
. ,- 1 , , , , 1
Construction Fleet and Facility Public Works Engineering
Services Services Operations Division
Public Works
Operations Manager
Streets and Sanitation
Manager
I
Public Works Operations
-• Superintendent
Senior Office ` J
Specialist i
Public Works Operations
Supervisor
P/T Office
Specialist II Public Works -. ,.- Sewer
Sewer Machine
Operations Crew Maintenance
Operator (6)
Supervisor „ ” ` Worker (8)
I 1 Primarily responsible for the wastewater collection system
Currently providing support services
City of Anaheim
Sewer System Management Plan
3 -5 April 2014
City Organization and Communication
3.2.3 Description of General Responsibilities
The following information provides a brief summary of the roles and responsibilities for City staff
supporting the sanitary sewer system as illustrated in Figure 3 -2.
City Manager /CAO
The City Manager plans, directs and reviews the overall activities and operations of the City,
coordinates activities with other outside agencies and organizations, and provides highly
responsible and complex administrative support to the City Council. The City Manager /CAO
also develops and implements goals, policies and procedures, oversees the annual budget in
accordance with the City Charter and City Council directives, evaluates the effectiveness of the
City's organizational structure, manages the City's work plan and economic development
activities, negotiates contracts and participates on boards and commissions.
Senior Administrative Assistant
The Senior Administrative Assistant provides highly responsible and confidential secretarial and
administrative assistance to the City Manager /CAO and the City Council, and performs a variety
of tasks relative to assigned area of responsibility.
Deputy City Manager
Under policy direction of the City Manager, the Deputy City Manager is responsible for providing
guidance and direction to ensure the efficient management and effective operation of City
services. The Deputy City Manager exercises leadership with department heads, prepares and
presents programs for approval to the City Manager and City Council and coordinates the
implementation of approved programs and projects for accomplishing the City's short and long
term goals and objectives.
The Deputy City Manager may represent the City Manager before other local government
entities, state government departments, elected officials and other non - profit agencies. The
Deputy City Manager is responsible for responding to citizens' complaints and concerns on
behalf of the City Manager, assisting in the preparation and review of the City budget, and
preparing and reviewing bid specifications.
Director of Public Works
The Director of Public Works (DPW) plans, directs, manages and oversees the activities and
operations of the Public Works Department including the Administrative Division, the
Engineering Division, Construction Services, Financial and Administrative Services, Public
Works Operations, and Fleet and Facility Services. The DPW coordinates assigned activities
with other City departments and outside agencies and provides administrative support to the
Deputy City Manager.
Financial /Administrative Services Manager
Under the direct supervision of the DPW or assigned Department Head, the
Financial /Administrative Services Manager assists and provides responsible and professional
assistance to the Deputy City Manager, department heads and other professional staff by
City of Anaheim
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April 2014 3 -6
City Organization and Communication
providing administrative and technical support in the planning, direction and operation of the
City. Additionally, the Financial /Administrative Services Manager plans, develops, and
manages special projects including problem identification, research studies, analyzing options,
statistical analysis, presentation of recommendations, including preparation of documents.
Administrative Assistant
Under general direction and supervision, the Administrative Assistant performs a wide variety of
responsible and complex administrative, technical, and secretarial duties in support of assigned
department heads and departments, as well as general administrative details, prepares a
variety of fiscal, administrative, and operational reports, and provides a variety of information to
other agencies, City staff and the general public. The work requires a general knowledge of
City functions and specialized knowledge of the technical aspects of the assigned administrative
functions.
Public Works Operations Manager
The Public Works Operations Manager directs, manages, supervises and coordinates the
programs and activities of multiple programs of the Public Works Operations Division. The
Public Works Operations Manager coordinates with other City departments, divisions and
outside agencies and provides administrative support to the Director of Public Works.
The Public Works Operations Manager also develops goals, policies and procedures, manages
revenue, evaluates the effectiveness of service delivery methods and procedures, selects
personnel, coordinates training, coordinates the work plan, manages the Public Works
Operations annual budget, conducts studies related to modifying Public Works Operations
programs and directs emergency operations support activities.
Streets and Sanitation Manager
The Streets and Sanitation Manager directs, manages and supervises activities pertaining to
maintenance operations; coordinates assigned activities with other City departments, divisions,
outside agencies and external clients; and provides administrative support to the Public Works
Operations Manager.
The Streets and Sanitation Manager is involved in task forces and committees to further the
City's interests, serves as a liaison with other City departments, divisions and outside agencies,
selects and trains operations maintenance personnel and coordinates work plans.
Public Works Operations Superintendent
The Public Works Operations Superintendent manages, plans, and coordinates the activities
and operations of Facility Services, Fleet Services, Resort Services and /or Streets and
Sanitation. The Public Works Operations Superintendent coordinates organization, staffing and
operational activities, work plans, implements improved service delivery methods, manages the
program budget, develops and implements goals, policies and procedures, reviews capital
improvement plans and supervises the preparation of time, material and equipment use records.
The Operations Superintendent coordinates work with outside service contractors and vendors
for routine and emergency maintenance and repairs, administers training programs,
City of Anaheim
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3 -7 April 2014
City Organization and Communication
maintenance contracts and capital projects, develops a five (5) year plan for maintenance
projects and monitors National Pollutant Discharge Elimination System (NPDES), Local
Implementation Plan (LIP) and Best Management Practices (BMPs) for section compliance.
Public Works Operations Supervisor
The Operations Supervisor supervises, assigns, coordinates, and reviews the activities and
operations of the Sewer Maintenance unit. The Operations Supervisor also manages the units
annual budget and oversees the units various safety and compliance activities. This position
also updates the SSMP, and acts as data submitter and / or legally responsible official for the
CIWQS system.
Public Works Operations Crew Supervisor
The Public Works Operations Crew Supervisor coordinates, directs and supervises the activities
and operations of assigned crews and /or contractors performing a variety of construction and /or
maintenance work. The Crew Supervisor also provides training to ensure Work Area Traffic
Control Handbook (WATCH) practices are enforced manages projects and responds to citizen
complaints and requests for service.
Sewer Machine Operator
The Sewer Machine Operator operates a sewer vacuum truck or sewer television truck to
service City sewer lines. The Sewer Machine Operator is required to determine locations of
manholes, sewer lines and connections, operate a pressure hose to wash sewer lines, storm
drain lines, catch basins and pump stations, locate cracks in sewer lines and determine repair
needs, and respond to sewer emergency calls.
Street Maintenance Worker
The Street Maintenance Worker constructs, maintains and repairs streets, alleys, sewers, storm
drains and ditches. The Street Maintenance Worker is required to operate equipment including
dump trucks, a crack sealing machine, rollers, water trucks and skip loaders in the construction,
maintenance and repair of streets, alleys, sewers, storm drains and ditches, raising water valve
covers, and locating valves.
Part Time Office Specialist 1I
The Office Specialist performs varied clerical duties involving regular use of a computer terminal
and /or typewriter keyboard. The Office Specialist acts as a receptionist to the public, maintains
radio communication with field personnel, composes various documents and maintains various
records.
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April 2014 3 -8
City Organization and Communication
3.2.4 Authorized Representative
The Public Works Operations Manager is the City's Legally Responsible Official (LRO) and
authorized representative registered with the State of California to officially sign and certify SSO
reports submitted via CIWQS. As well, the LRO is responsible for certifying the SSMP
milestones. Alternate LROs include the Public Works Operations Superintendent, the Streets
and Sanitation Manager, Principal Engineer, and Operations Supervisor.
3.3 City Communication Structure for Collection System Issues
Communication of activities is important in order to keep managerial staff informed of successes
and potential problems. Additionally, implementation of the various elements of the SSMP will
require constant coordination between the various sections identified in the organizational chart.
Therefore, clearly identifying the specific positions and staff as well as establishing
communication protocols is necessary to ensure the appropriate personnel are properly
informed to respond to sanitary sewer system related issues in the most effective and efficient
manner.
3.3.1 SSMP Communication Structure
Continual communication among the Public Works Operations and Engineering Divisions as
well as along the levels of hierarchy facilitates and supports activities that allow the Public
Works Operations Division to inform the appropriate staff about the operation and management
of the collection system.
Generally the communication plan will follow the chain of command identified in the
organizational chart. Specific levels of authority will be required to facilitate implementation and
enforcement of the plans and procedures developed for the SSMP. As the various plans and
procedures are implemented, an assessment as to the effectiveness of the plans will best be
determined by the labor force that executes and evaluates the immediate impacts of the plans
and procedures. Efficient and timely responses will be essential to ensure that the adopted
plans and procedures are effective for the management and operation of the wastewater
system. Figure 3 -3 shows the communication protocol that the City should follow for the SSMP.
Figure 3 -3 also provides a summary of general responsibilities among the staff as it affects the
management, operation, and maintenance of the City's sanitary sewer system. The
responsibilities listed are to illustrate the overall importance of continual communication among
the organization regarding wastewater related issues.
3.3.2 SSO Response and Communication Structure
A communication structure related specifically to SSO responding and reporting is discussed in
Chapter 7 of this SSMP and more thoroughly documented in Appendix D, which contains a copy
of the City's SSOERP.
City of Anaheim
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City Organization and Communication
Figure 3 -3
Communication Plan and SSMP Responsibilities
Responsibilities Adopt policies
Certify SSMP
Responsibilities Ensure poides are appropriate
Ensure pokciescen be implemented
Ensure regulatorycompliarxe
Responsibilities Direct implementation and updates ofpolicies
A Allocate funding resources
Approve CIP contrails and additional resources
Coordinate ecthttiesbet even all divisions
Monitor and manage development end implementation of programs
Monitor and manage administration o fpoi des and procedures
assist rith preparation of budgets
Responsibilities Coordnete support 'firth Engineering Division
Menage and monitor SSMP Implementation and effectiveness
Provide updateson poicy and SSMP effectiveness
Primary Leg ally Responsible Officer for CIWQS certil cation
Responsbilkies Manage policies, procedures, and resources brSSMP ectivityimplementation
Communicate SSMP effectivenessto Diredorof PublicWorks
Initiate SSMP updates
Responsibilities Coordinate and schedule leldectiviles
Implement and assess effectivenessof SSMP plansand procedures
Communicate SSMP effec ivenessto Public Works OperetionsManeger
Recommendimprovementsto SSMP procedures
Responsibilities Direct and coorrinate operations and maintenance acti Ali es
Oversee Add operations and activities
Solicit and provide feedback on effectivenesso !plans
Responsibilities Facilitate aekfoperetionsandactivities
Monitor SSMP plans and procedures
Solicit and provide feedback on effectiveness ofpiens
Responsibilities Perform daily activities
E xecute p lan s an d procedures
Provide feedback on effectiveness o f plans
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City Organization and Communication
An SSO is reported to either the City's Customer Service Department, online via Anaheim
Anytime, or the City's after -hours answering service. The call is routed directly to the Public
Works Operations Superintendent or Operations Supervisor during normal business hours while
during non - business hours, weekends, and designated City holidays, calls will be routed directly
to the City's Utilities Department or the Fire Department or Police Department dispatch centers
as needed. The City's Utilities Department, Fire Department and /or Police Department
dispatchers will notify the Public Works On -Call Duty Manager via an assigned pager.
The staff member receiving the notification is considered the First Responder and has primary
responsibility for coordinating and managing all emergency activities to properly respond to the
occurrence. The First Responder must immediately go to the reported SSO location to assess
the cause and extent of the SSO, recruit necessary assistance from appropriate personnel
and /or outside services, determine and direct immediate remedial action, initiate notification of
mandatory and advisory agencies, coordinate sample collection and laboratory sample
processing, if required, and complete the Sanitary Sewer Overflow Field Report. The size and
conditions of the SSO will determine which regulatory agencies will be notified. Notifications to
the following agencies will be performed as required:
• Orange County Sheriffs Department (as necessary)
• Governor's Office of Emergency Services
• Santa Ana Regional Water Quality Control Board
• Orange County Health Care Agency (as necessary)
• Orange County Public Works (as necessary)
• City of Anaheim Risk Management Division (when a public SSO enters a home or
business)
A response and notification procedure is documented in the SSOERP, included in Appendix D.
Figure 2 -1 of the SSOERP illustrates the response procedures for the potential scenarios
(public or private SSOs) and clearly delineates responsibilities for First Responders and ultimate
sewer maintenance crew and /or contractor assignments. Table 2 -2 of the SSOERP describes
the SSO notification requirements, procedures, timeline, and the regulatory agencies that are to
be notified.
3.4 Summary and Continuing Efforts
When the City updates its plans and procedures, and /or revises the SSMP, the SSMP should
be updated as necessary to include the specific responsibilities associated with each position.
To maintain compliance with the WDRs, the City organizational chart must include the
administrative, maintenance, and management positions responsible for implementing,
managing, and updating the overall measures contained in this SSMP. Key contact lists are
included in the appendices and attachments to facilitate updates.
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Chapter 4
Legal Authority
To prevent SSOs and meet state and federal requirements, each governing agency must
ensure that its existing codes, ordinances, policies and procedures include the necessary
requirements to implement and fulfill the specific needs of the agency, and to protect the health
and safety of people, property, and environment. This chapter of the SSMP includes a
discussion of the City's current legal authority for the collection and conveyance of wastewater.
4.1 Regulatory Requirements for Legal Authority Provisions
The WDRs require that the City show, through ordinances, service agreements, or other legally
binding procedures, that the City possesses the legal authority to:
a) Prevent illicit discharges into its sanitary sewer system including, but not limited to,
inflow and infiltration, storm water, chemical dumping, unauthorized debris, and cut
roots, etc.;
b) Require that sewers and connections be properly designed and constructed;
c) Ensure access for maintenance, inspection, or repairs for portions of the lateral
owned or maintained by the City;
d) Limit the discharge of fats, oils, grease, and other debris that may cause blockages;
and
e) Enforce any violation of its sewer ordinances.
4.2 Background for Legal Authority
The California Water Code of the California Code of Regulations, the Federal Clean Water Act
of the United States Code, and the California Waste Discharge Requirements grant the City the
authority to establish codes, agreements, policies, and procedures for the construction,
operation, and maintenance of a wastewater collection system, and the ability to enforce the
necessary requirements. Below is a discussion of the relevant sections granting this authority.
California Water Code Section 13271, California Code of Regulations: Section 13271 of the
California Water Code, Title 23 of the California Code of Regulations, prohibits the discharge of
sewage and hazardous material into the waters of the State and requires the proper notification
of authorized agencies in the event of an SSO. Entities which do not properly follow the
requirements of this section may be found guilty of a misdemeanor and punished by fine,
imprisonment, or both.
Clean Water Act, Section 1251 of Chapter 33 of the United States Code: In 1972, the
federal Congress enacted the Federal Water Pollution Control Act, commonly known as the
Clean Water Act (CWA). The CWA prohibits the discharge of pollutants, including sewage, into
public waters of the United States. The federal government has the authority to enforce
compliance with the CWA via specific permits, such as National Pollutant Discharge Elimination
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Legal Authority
System (NPDES) permits, as well as court action such as administrative orders and consent
decrees.
Code of Federal Regulations, Title 40, Protection of the Environment: The Environmental
Protection Agency (EPA), in its general pretreatment regulations (40 CFR Part 403) prohibits
any user from discharging solid or viscous pollutants, such as fats, oils, and grease (FOG)
wastes, in amounts which will cause obstructions (blockages) to the flow in the wastewater
system and interfere with the operation of the wastewater system.
California Waste Discharge Requirements: On May 2, 2006, the SWRCB adopted the
Statewide General Waste Discharge Requirements for Sanitary Sewer Systems, Order No.
2006 -0003. The WDRs are applicable to all federal and state agencies, municipalities, counties,
districts, and other public entities that own or operate sanitary sewer systems greater than one
mile in length that collect and /or convey untreated or partially treated wastewater to publicly
owned treatment facilities in the state of California. Specifically, the WDRs require all affected
agencies, municipalities, counties, districts, and other public entities to take a proactive
approach to ensure a system -wide operation, maintenance, and management plan is
established to effectively reduce the potential, quantity, and frequency of SSOs that may occur
and impact surface or ground waters, threaten public health, adversely affect aquatic life, and
impair the recreational use and aesthetic enjoyment of surface waters.
4.3 Summary and Evaluation of the City's Existing Legal Authority
The City's legal authority and powers pertaining to the City's wastewater collection system
originate from the powers granted by the State and Federal governments. Requiring
compliance with its existing codes, regulations, ordinances, and permitting procedures allows
the City to require and enforce various measures for ensuring the proper and efficient operation,
management, and maintenance of the City's wastewater collection system. These mechanisms
include, but are not limited to, limiting the types of substances allowed to be discharged into the
City's wastewater collection system, establishing requirements for the proper design,
construction and connections to the City's collection system, ensuring access to City sewer
pipelines for inspecting, monitoring and enforcing activities, limiting the discharge of fats, oils,
grease, and other types of debris that cause blockages, and enforcing violations of its sewer
related ordinances, codes, and laws.
The City also requires compliance with the City of Anaheim's Sewer Design Manual and
Standard Plans and Details and in compliance with the "Standard Plans for Public Works
Construction" (Greenbook), prepared by the American Public Works Association for the design,
construction, and installation of wastewater facilities. Collectively, the documents serve to
facilitate the control of inflow and infiltration (I /1); require proper design, construction, installation,
testing, and inspection of new and rehabilitated sewers and laterals; control the discharge of
FOG; enforce violation of ordinances; and promote and protect the health, safety, and general
welfare of all of the citizens of the City of Anaheim.
The following sections include a summary of the City's existing codes and ordinances as they
apply to its sanitary sewer system.
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Legal Authority
4.3.1 Prevention of Illicit Discharges
The City is required to prevent discharges of illicit and undesirable substances from entering the
wastewater collection system. Illicit discharges include, but are not limited to, the release of I /I,
storm water, chemical dumping, unauthorized debris and constituents, and cut roots. Discussed
below is the City's authority to control the discharge of the prohibited substances.
Section 10.08.040, Substances Banned From the Public Sewers, includes a general description
of the various types of substances restricted by the City from being directly or indirectly
discharged into the collection system. The restrictions are applicable to all users of the City's
system except as permitted by other ordinances of the City.
This section of the municipal code also further restricts the substances allowable into the
system by including a description of the effects on the system the City intends to avoid.
Generally, the prohibited items include substances with characteristics that may cause:
• Obstructions to the flow in the sewer system;
• Interference with the operation of the Publicly Owned Treatment Works;
• Damage or create a hazard to City's wastewater collection system structures;
• Damage or create a hazard to the City's wastewater collection system equipment;
• A public nuisance or create a hazard to life; and /or
• Interference with the maintenance of the sewage collection system.
Regulating the type of substances allowable in the City's wastewater collection system serves to
protect and maintain its integrity.
4.3.2 Proper Connections and Construction
The requirements for the design and construction of new, rehabilitated, and replaced sewer
system facilities, including mains, tie -ins, service laterals, cleanouts, manholes, and other
system appurtenances, are necessary to ensure the proper operation of the sewer system.
Section 10.08.050, Building Sewer Connections, of the City's municipal code references the
Uniform Plumbing Code and the City's Standard Details for the general requirements pertaining
to the design, construction, inspection and plumbing permits and costs of sewer connections.
Collectively, the City's Sewer Design Manual and Standard Details provide design and
construction information for sewer facilities.
4.3.3 Accessibility for Maintenance, Inspection, and Repair
Section 10.08.030, Powers and Authority of the Engineer and Inspector, provides the City the
authority to perform inspections of all properties, structure or premises that are served by any
public or private sewer, for the purpose of examining and inspecting the construction or
condition of the sewer. Additionally, this code allows the City Engineer and /or Inspector to
inspect as often as deemed necessary every sewage pumping plant, private sewage disposal
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Legal Authority
system, house connection sewer, dilution basin, neutralization basin, back -water trap or valve,
grease interceptor or grease trap, or other similar appurtenances for the purpose of ascertaining
whether such facilities are maintained and operated in accordance with the provisions of the
chapter.
Although this section provides City staff the authority to access wastewater related facilities, it
does not allow City staff to access the facilities for maintenance purposes or to perform these
functions on systems that discharge domestic wastewater. In the event a site inspection reveals
improper maintenance and \or cleaning and there is imminent danger to the City's sewer
facilities or the public, the City should have the authority to access the site and related facilities
to perform the necessary maintenance and cleaning in an effort to prevent exposing the public
to a health risk or hazard and compromising the operation of the City's wastewater collection
system. Additionally, the City should have access to the site for maintenance and cleaning
purposes in the event an emergency occurs that requires the immediate cleaning of the sewer
facilities discharging into the City's wastewater system.
4.3.4 Limit Fats, Oils, and Grease Discharge
Municipal Code 10.08.100, Discharges of Fats, Oils and Grease from Food Service
Establishments, serves to ensure the City's compliance with federal, state, and regulatory
agency laws, regulations and standards relating to FOG discharges to sewer facilities. It also
specifies the City's FOG discharge requirements to enhance the beneficial public use of the
City's sewer facilities and prevent blockages of sewer lines resulting form discharges of FOG
and other constituents into the sewer facilities.
The City recently prepared the City of Anaheim Fats, Oils, and Grease Source Control Program
(FOG Source Control Program), that documents and establishes the formal procedures City
staff implements to effectively minimize the direct or indirect discharge of all wastewater or
waste containing FOG into the City's wastewater collection system. Compliance with the
program requires Food Service Establishments (FSEs) and other non - domestic waste and
wastewater generating facilities to obtain a permit which sets forth the specific terms, conditions,
and criteria required for compliance with the City's codes and ordinances, FOG Source Control
Program, and policies for each facility requiring connection to the City's wastewater collection
system.
Additionally, this section of the code requires compliance with the provisions applicable to the
direct and indirect discharge of all FOG to sewer facilities. The provisions are included in the
FOG Source Control Program, Fats Oils and Grease Source Control Program Rules and
Regulations, kitchen BMPs, FOG pre- treatment requirements, and monitoring and record
keeping requirements.
The City's objective is to continue to implement and enforce actions against users of the
wastewater collection system that violate the prohibition of discharging FOG into the wastewater
collection system. The City will continue enforcement actions for noncompliance and it will be
possible for other regulatory agencies to initiate enforcement actions concurrently with City
efforts.
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Legal Authority
4.3.5 Violation Enforcement
The authority for the City to enforce penalties for violations of the City's codes, ordinances and
other adopted policies as they pertain to its wastewater collection system is included in Section
10.08.140, Penalties, of the municipal code. This section codifies the City's authority to enforce
violations of the codes, ordinances, and applicable policies with respect to the sanitary sewer
system.
Section 10.080.140.050 allows the City Engineer to discontinue use, at any premise, of the
public sewerage system that is found to be improperly disposing prohibited substances into the
City's wastewater collection system or that is in violation of specific conditions of the City's
municipal code.
Section 10.080.140.060 allows the City to require reimbursement for damages caused to, and
any cleaning required of, any portion of the public sewerage system in the event it is determined
that there is a violation of the provisions included in Section 10.08 of the municipal code and
prohibited substances have been discharged into any public sewer, sewer pipe, manhole, septic
tank connected with the public sewerage system, or municipal industrial waste pipeline within
the City.
Section 1.01.370 describes the general penalties for violating sections of the code and for
continuing violations. Individuals convicted of a violation of the City code that is not specifically
declared to be an infraction shall be considered guilty of a misdemeanor, and punished with a
fine of not more than $1,000.00, imprisonment in the city or county jail for not more than six (6)
months or both such fine and imprisonment.
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Chapter 5
Operations and Maintenance Program
This chapter of the SSMP discusses the City's operations, maintenance and other related
measures and activities as they pertain to its sanitary sewer system.
5.1 Regulatory Requirements for Operations and Maintenance Program
The WDRs require that the SSMP contain descriptive measures of the City's Operations and
Maintenance (O &M) Program that are implemented by City staff to facilitate proper and efficient
management and maintenance of the sanitary sewer system and the affected appurtenances.
The WDRs require that the SSMP include a description of each of the following components as
they apply to the City's sanitary sewer system:
a) Maintenance of up -to -date sanitary sewer system map showing all gravity line
segments and manholes, pumping facilities, pressure pipes and valves, and
applicable stormwater conveyance facilities;
b) Routine preventive operation and maintenance activities by staff and contractors,
including a system for scheduling regular maintenance and cleaning of the sanitary
sewer system with more frequent cleaning and maintenance targeted at known
problem areas. The Preventive Maintenance Program should have a system to
document scheduled and conducted activities, such as work orders;
c) Development of a rehabilitation and replacement plan to identify and prioritize
system deficiencies and implant short-term and Tong -term rehabilitation actions to
address each deficiency. The program should include regular visual and TV
inspections of manholes and sewer pipes, and a system for ranking the condition of
sewer pipes and scheduling rehabilitation. Rehabilitation and replacement should
focus on sewer pipes that are at risk of collapse or prone to more frequent blockages
due to pipe defects. Finally, the rehabilitation and replacement plan should include a
capital improvement plan that addresses proper management and protection of the
infrastructure assets. The plan shall include a time schedule for implementing the
short and long -term plans plus a schedule for developing the funds needed for the
capital improvement plan;
d) Provide training on a regular basis for staff in sanitary sewer system operations and
maintenance, and repair contractors to be appropriately trained; and
e) Development of equipment and replacement part inventories, including identification
of critical replacement parts.
5.2 City's Operations and Maintenance Program
The City prepared a comprehensive document titled City of Anaheim Operations and
Maintenance Program (O &M Program) which includes a summary of the City's current
procedures and practices as they pertain to the O &M activities related to its sanitary sewer
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O &M Program
system. The City's O &M Program contains information pertaining to the following components
for compliance with the WDRs:
• Inventory and Mapping of the Sanitary Sewer System Assets
• Preventative Maintenance Program
• Sanitary Sewer Overflow Emergency Response Plan
• Fats, Oils, and Grease Reduction and Management Program
• Wastewater System Inspection and Assessment Program
• Capital Improvement Program (CIP) Project Identification
• Computerized Maintenance Management System
• Equipment and Replacement Part Inventories
• Training Program
• Staffing Requirements and Recommendations
5.3 Discussion of Regulatory O &M Components
To address the components listed in Section 5.1 and as required by the WDRs, the following
subsections provide a summary of the applicable O &M procedures currently being
implemented. The following paragraphs correlate to the WDR components listed in Section 5.1.
The complete O &M Program is included in Appendix B.
5.3.1 Sanitary Sewer System Mapping
The locations of the City maintained wastewater system pipes and associated appurtenances
were originally documented based on as -built drawings. These as -built drawings were used to
develop a Geographic Information System (GIS) database of the facilities which facilitates
management of O &M activities and expedites data management and retrieval for reporting
purposes.
Necessary revisions and /or updates to the GIS information are typically identified by the Public
Works Operations crews while performing routine operation and maintenance activities.
Discrepancies between field conditions and GIS are input as "redline comments" into the CMMS
or emailed to the GIS operator. Once updates are completed, there are available to all crews via
GIS and the CCMS.
The Public Works Department currently employs one staff member whose primary responsibility
is to update and /or revise GIS information pertinent to the City's Public Works Department and
that pertains specifically to wastewater collection and stormdrain facilities.
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O &M Program
5.3.2 Preventive Maintenance Program
The City's sanitary sewer system, as do other aging utilities serving mature communities, has
required frequent maintenance due to age, extended use, debris accumulation, and tree root
intrusion. To minimize and prevent system obstructions and preserve and extend the useful life
of the sanitary sewer system, the City's Preventive Maintenance Program has primarily included
the routine cleaning of its wastewater pipelines. The City's Preventive Maintenance Program
includes scheduled cleaning, root control and manhole treatment and is further documented in
the O &M Program.
Mechanical Cleaning
The City's Public Works Operations staff conducts the routine cleaning of a significant portion of
its wastewater collection system. The City's program includes the cleaning of its wastewater
collection system with pipe diameters Tess than 12 inches once every one to one and one -half
years, and cleaning of the identified high frequency maintenance sites, referred to as "Recall"
sites by City staff, on a scheduled 30, 90, and /or 120 day basis. City staff performs the routine
maintenance on the portion of the wastewater collection system that consists of pipelines up to
and including 12- inches in diameter. Three (3) crews are assigned a specific area and each is
responsible for cleaning the sewer mains, siphons, and high frequency maintenance locations in
those areas. Each crew is responsible for the cleaning of specific "Recall Sites" and siphons on
a scheduled and routine basis. Cleaning of the City's wastewater pipelines 15- inches in
diameter and larger is performed by a contractor approved by the City on an as- needed basis.
Public Works Operations staff performs the cleaning of the system pipelines up to and including
12- inches in diameter approximately once every year using four (4) combination jet -
rodder /vactor vehicles. The trucks are utilized on a daily basis in conjunction with saws and
chain flails to clean pipelines and inverted siphons and to clear obstructions. The sewer
pipelines and siphons are typically cleaned by inserting a high pressure flushing nozzle or jet -
rodder in the pipe.
Root Treatment
City staff does not currently perform chemical treatment for root removal, but is working towards
implementing a root treatment program where the frequency of root treatment is based on
information captured during the cleaning and televising of the system. Pipelines identified as
locations with root intrusion problems are cleaned and evaluated on a regular basis. Target
sites are generally located in the older developed areas with large mature trees as well as
locations identified via the CCTV inspection efforts that identify high concentration of roots.
The Sewer Maintenance Section also coordinates with the Street Tree Maintenance Section to
address root intrusion issues. In areas where root intrusion is problematic, the Sewer
Maintenance section may request that a tree be removed, so long as it meets the removal
criteria established by the Street Tree Maintenance Section. Removed trees are replaced with
species more appropriate to the location and with less invasive root systems.
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O &M Program
Manhole Treatment Program
To control infestations of insects and to maintain adequate access to the system, the City's
wastewater collection system manholes are systematically treated for the removal of roaches.
The roach treatment program implemented by City staff includes using soap foam and primarily
targets the more mature areas within the City as well as areas with food service establishments.
Additionally, the City has retained an independent contractor that is coating several affected and
some adjacent manholes with an epoxy impregnated with pesticide. The manholes selected for
treatment are identified by areas known to be prone to insect infestation, and from observations
made during the annual cleaning and customer requests
5.3.3 Sanitary Sewer System Inspection and Condition Assessment Program
Regular and systematic inspection and assessment of sanitary sewer system facilities provides
a means to monitor the condition of the facilities, the effectiveness of the maintenance
operations, and provides a basis for identifying and scheduling capital improvements. As well,
the overall assessment can be used to determine the funding required to repair, rehabilitate,
and replace an aging collection system and to prioritize the allocation of funds and optimize the
expenditure and efforts to operate a sewer collection system.
System Inspection and Assessment
The City employs Closed Circuit Television (CCTV) technology for the inspection of its pipelines
for maintenance purposes. The CCTV inspections are performed subsequent to pipe cleaning
and debris removal and of all new and rehabilitated pipelines to identify potential defects,
determine the effectiveness of the cleaning efforts, and ensure contractor compliance with City
design and construction standards. The City's CCTV truck is equipped with Granite XP - PACP
software developed by Cues. Using the Granite XP software, pictures of all detected defects
and potential problems that may require repair are recorded onto the truck's database and
printed.
Generally, condition assessment of the sewer pipelines is performed in the field during the
CCTV inspection process by the City field maintenance crews performing the inspections.
Defects detected are recorded on a computer using PACP compliant software. Defect(s) and
potential problem(s) are reported to the Crew Supervisor for review and to identify the
necessary repair method. Permanent records of the detected defects stored on the CCTV
truck's computer hard drive and periodically uploaded to the City's central CCTV server.
Progress is recorded on a log by the staff and is maintained on the CCTV truck for tracking
progress and for reference. A progress report is submitted to the Public Works Operations
Superintendent and utilized for recording, tracking, and reporting purposes. As the necessity to
televise a particular location or portion of the wastewater collection system arises, staff is
assigned to accommodate the requirement. The City generally televises its sewer system from
east to west with the goal of inspected all pipes under 12- inches in diameter in approximately
seven (7) years.
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O &M Program
Repair and Rehabilitation Projects
The City's Public Works Operations Division is responsible for ensuring that immediate
"unscheduled" repairs and/or rehabilitation improvements of various types and pertaining to
wastewater facilities are adequately performed. The repairs and /or rehabilitation work
performed the City's repair contractors may be identified via the CCTV inspections and primarily
include point repairs but does not include work requiring the replacement of entire pipe
segments between manholes. Repairs that require resources beyond those available within the
Public Works Operations Division or require further prioritization and planning are coordinated
and scheduled with the City's Engineering Division.
CIP Development
Several factors determine the priority of projects identified during the assessment process,
although the condition of the pipe is usually the primary factor. Additional factors may include
goals to reduce sanitary sewer overflows, providing sufficient system capacity, reducing
infiltration and inflow in pipes located below the water table, or reducing maintenance efforts by
improving the pipe condition. Other considerations include coordinating surface and utility
improvements with the other agencies that may be impacted by improvements. Integrating the
results of the inspection and assessment efforts, with the capacity modeling efforts, the City will
pursue a proactive and comprehensive long -range planning effort.
5.3.4 Training Program
Prior to performing any work on City facilities, Public Works Operations staff is trained on the
existence and the provisions of the wastewater operations and maintenance policies,
procedures, safety policies, and the equipment used. Training for operation of City equipment
includes "on-the-job" training in conjunction with bi- weekly "tailgate" meetings to discuss safety
issues. For bi- weekly meetings, topics are selected and presented by the Crew Supervisor with
input from the operators. General monthly meetings are conducted by the supervisors on topics
selected by the supervisors and are typically relevant to recent activities and /or events and
safety issues.
All maintenance crews are trained and certified to implement proper traffic control procedures.
Additional instructional material should include the City's approved SSMP and the SSOERP.
This will serve as a mode of instructing staff on the SSMP, SSOs, and all the required
documentation. Training and event participation must be documented and maintained by either
the Public Works Operations Division or the Risk Management Division. As necessary and
determined by appropriate managerial staff, training programs may also include supplemental
technical training required to efficiently and safely perform specific job related duties.
Although not currently required, the City encourages its Public Works Operations staff to obtain
all four (4) grade levels included in the Technical Certification Program for Collection System
Maintenance sponsored by California Water Environment Association (CWEA). The City's
incentive program reimburses its staff for the associated test fees and the contact hours once
the successful completion of the test is confirmed.
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O &M Program
As necessary and determined by appropriate managerial staff, training programs may also
include supplemental technical training required to efficiently and safely perform specific job
related duties.
5.3.5 Equipment and Replacement Part Inventories
The Public Works Operations and Fleet Maintenance maintain an inventory of City vehicles and
replacement parts. The inventory of vehicles and equipment available for performing the daily
routine operations and maintenance of the City's wastewater collection system includes the type
and quantity of the equipment.
The City's vehicles and sewer system replacement parts are made readily accessible to
maintenance staff. The replacement parts maintained in the Operations Yard are for the
specific types of repairs the Public Works Operations staff performs. As necessary,
maintenance staff solicits the utilization of resources, including equipment and staff from other
divisions. For implementation of repairs that extend beyond the City's internal resource
capabilities, the City retains the services of professional contractors.
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Chapter 6
Fats, Oils, and Grease Control Program
This chapter of the SSMP discusses the City's FOG Control Program including identification of
high frequency maintenance locations and source control.
6.1 Regulatory Requirements for a FOG Control Program
To comply with the WDRs, the City is required to evaluate its service area to determine whether
a FOG Control Program is necessary. If deemed necessary, the City is required to develop and
implement a FOG Control Program to effectively control the quantity of FOG that is discharged
into the City's sanitary sewer system. The FOG Control Program shall include the following as
appropriate:
a) An implementation plan and schedule for a public education outreach program that
promotes proper disposal of FOG;
b) A plan and schedule for the disposal of FOG generated within the sanitary sewer
system service area. This may include a list of acceptable disposal facilities and /or
additional facilities needed to adequately dispose of FOG generated within a sanitary
sewer system service area;
c) The legal authority to prohibit discharges to the system and identify measures to
prevent SSOs and blockages caused by FOG;
d) Requirements to install grease removal devices (such as traps or interceptors),
design standards for the removal devices, maintenance requirements, BMPs
requirements, record keeping and reporting requirements;
e) Authority to inspect grease producing facilities, enforcement authorities, and whether
the Enrollee has sufficient staff to inspect and enforce the FOG ordinance;
f) An identification of sanitary sewer system sections subject to FOG blockages and
establishment of a cleaning maintenance schedule for each section; and
g) Development and implementation of source control measures for all sources of FOG
discharged to the sanitary sewer system for each section identified in (f) above.
6.2 Discussion of FOG Control Program
The City prepared and implemented a FOG Control Program in 2005. The program documents
its current activities and facilitates the maximum beneficial public use for the City's sanitary
sewer system while preventing blockages of the sewer lines and reducing the adverse affects
on sewage treatment operations resulting from discharges of FOG into the system.
The City's FOG Control Program summarizes the components of the processes and procedures
intended to reduce the quantity of FOG discharged into the City's sanitary sewer system to
achieve the goal of minimizing SSOs due to excessive FOG. The key elements of the City's
FOG Control Program include:
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FOG Control Program
• FOG Control Ordinances
• Effluent Limitation & Discharge Requirements
• Kitchen Best Management Practices
• FOG Pretreatment
• Notification, Record - Keeping, & Reporting Requirements
• Grease Interceptor Installation and Operation Requirements
• Grease Trap Operation, Inspection, and Maintenance Requirements
• Waste Hauler Requirements
• Plumbing Permits, Inspection, and Enforcement
• Public Education
To address the components required by the WDRs, the following subsections provide a
summary of the applicable FOG control procedures currently being implemented. The complete
FOG Control Program is included in Appendix C.
6.2.1 Public Education Program
A component of the City's FOG Control Program has been on source control with a
concentrated effort in educating FSE staff and on the negative impacts of putting FOG into the
wastewater collection system. During the regularly performed site inspections, City staff
provides informative and practical suggestions for reducing the quantity of FOG discharged into
the City's wastewater collection, engaging FSE staff in reducing FOG related SSOs. To date,
the City's efforts to educate FSE staff has been effective in attaining the desired results from the
FSEs.
6.2.2 Disposal of FOG
In addition to the FOG Ordinance, the City has adopted Fats, Oils, and Grease Source Control
Program Rules and Regulations to specify appropriate FOG discharge requirements and
limitations for FSEs to prevent blockages of sewer lines resulting from discharges of FOG.
Additionally, the Rules and Regulations include BMPs which are simple and effective practices
that an FSE can implement to prevent and reduce the quantity of FOG discharged into the
sanitary sewer system. The BMPs include specifics for items including, but not limited to,
collection, storage and disposal of waste cooking oil; disposal of FOG waste into trash rather
than sinks or floor drains; employee training; signage; and availability of spill kits.
The effluent limitations and requirement for the pretreatment of wastewater flows generated at
FSEs is also included in the FOG Control Program. General FOG pretreatment requirements
are specified in the ordinance. Specifics are included in the Rules and Regulations. The
ordinance includes provisions such that existing FSEs are not required to install a grease
interceptor, unless the FSE adversely impacts or has the reasonable potential to adversely
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FOG Control Program
impact, the sanitary sewer system by causing or contributing to FOG high maintenance
locations, interference, or SSOs.
6.2.3 Legal Authority to Prohibit Discharges
The City's current legal authority to limit and prohibit FOG from entering the City's wastewater
collection system is established through its existing municipal codes, regulations, ordinances,
and permitting procedures. Section 10.08, Domestic and Industrial Waste, of the City's
municipal code, includes the City's requirements and prohibitions pertaining to the use of the
City's wastewater collection system.
Specifically, Section 10.08.040, Substances Banned From The Public Sewers, of the City's
municipal code, includes a general description of the various types of substances restricted by
the City from being directly or indirectly discharged into the collection system. The restrictions
are applicable to all users of the City's system. As well, Section 10.08.100 specifically
addresses the FOG discharge limitations for FSEs pertaining to the direct or indirect discharge
of FOG to the City's sewer facilities.
FOG Ordinance 5950, which serves to adopt the City's Fats, Oils, and Grease Source Control
Regulations, also specifies appropriate FOG discharge requirements, limitations, and
prohibitions for FSEs to prevent blockages of sewer lines resulting from discharges of FOG.
The key elements of the Rules and Regulations applicable to FSEs include implementation of
Kitchen BMPs, installation, operation and maintenance of an approved type and adequately
sized grease control device, and the notification, record keeping and reports.
6.2.4 Requirements for Installation of Pretreatment Devices
The requirement for the installation of a grease interceptor is a key requirement of the City's
municipal code and FOG Rules and Regulations. Figure 4 -1 of the FOG Control Program (See
Appendix C) describes the evaluation process currently utilized to determine whether installation
of a grease interceptor is required.
Sizing and installation requirements for the grease interceptors are determined by the City's
Building Division which reviews and approves the sizing and installation of grease interceptors
with input from the Public Works Engineering / Development Services Division as a part of the
building permit process. The Building Division bases the design and sizing of the grease
interceptors on the adopted version of the California Plumbing Code (CPC).
City staff requires compliance with specific sections of the adopted CPC. Cleaning and removal
of accumulated grease is required by a licensed waste hauler with an approved license from an
authorizing agency. To ensure proper disposal of the collected grease, the FSE is required to
maintain copies of hauling documentation.
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FOG Control Program
6.2.5 Facility Inspection
The City focuses its inspection efforts on "Recall Sites," FSEs, and establishments that have
historically discharged FOG to the sewer system. The inspections serve to ensure compliance
with the City's municipal code, FOG Control Program Ordinances and requirements, and the
Fats Oils and Grease Source Control Program Rules and Regulations. Compliance with the
City's municipal code requires that reasonable access to all parts of the FSE be made available
when inspection and /or sampling of the wastewater is required.
As part of an agreement with the City, the Orange County Health Care Agency (OCHCA)
inspects FSEs for FOG compliance at least once a year during routine health inspections.
Follow up inspections are conducted if the OCHCA inspection encounters establishment
deficiencies, private SSOs, contribution to a high frequency maintenance location or other
violations. BMP inspections are conducted to evaluate compliance with the facility's best
management practices requirements. Enforcement inspections are conducted when increased
enforcement is deemed necessary or when the establishment's Conditional Waiver or Variance
is revoked.
Since the City's proactive maintenance procedures have been successful in minimizing the
number of SSOs and addressing the high frequency maintenance locations, the City intends to
continue its current FOG Control Program.
6.2.6 Maintenance Schedule for High Frequency Maintenance Locations
The performance and scheduling of preventive, operation and maintenance activities is
performed by the existing staff. The Preventive Maintenance Program includes a cleaning cycle
for the areas that have been identified by City staff as "Recall- Sites." The City's Recall Sites
include pipe segments with high FOG, root concentrations, and siphons. The pipe segments
within the wastewater system identified as Recall Sites are routinely cleaned on a 30, 90, and
120 day basis based on field observations, historic conditions, or operator / supervisor
recommendations.
6.2.7 Development and Implementation of Source Control Measures
Detailed information pertaining to the implementation of the City's FOG Control Program and
the source control measures for all sources of FOG discharged to the sanitary sewer system is
included in the FOG Control Program which is included in Appendix C for reference.
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April 2014 6 -4
Chapter 7
Sanitary Sewer Overflow Emergency Response Plan
This chapter of the SSMP provides a summary of the City's SSOERP. A copy of the City's
SSOERP is included in Appendix D for reference.
7.1 Regulatory Requirements for Overflow Emergency Response Plan
The WDRs require that the City develop and implement he environment. A emergency m nimum� the plan
which identifies measures to protect public health and
include the following:
a) Proper notification procedures so that the primary responders and regulatory agencies
are informed of all SSOs in a timely manner in compliance with the MRP;
b) A program to ensure an appropriate response to all overflows;
c) Procedures to ensure prompt notification to appropriate regulatory agencies and other
agencies, Regional Water Boards, water
health a
potentially affected entities (e.g. 9
suppliers, etc.) of all SSOs that potentially affect public health or reach the waters of the
State in accordance with the Monitoring and Reporting Program (MRP). All
State a sawl
be reported in accordance with this MRP, the California Water Code,
and other applicable Regional Water Board WDRs or NPDES permit requirements. The
SSMP should identify the officials who will receive immediate notification;
d) Procedures to ensure that appropriate staff and contractor personnel are aware of and
follow the Emergency Response Plan and are appropriately trained;
e) Procedures to address emergency operations, such as traffic and crowd control and
other necessary response activities; and
f) A program to ensure that all reasonable steps are taken to contain and prevent the
discharge of untreated and partially treated wastewater to waters of the United States
and to minimize or correct any adverse impact on the environment resulting from the
SSOs, including such accelerated or additional monitoring as may be necessary to
determine the nature and impact of the discharge.
g) Flow Monitoring for large SSOs in excess of 50,000 gallons
7,2 Discussion of Overflow Emergency Response Plan
The City prepared the SSOERP that establishes the formal procedures for City staff to contain,
correct, and clean up SSOs. The SSOERP is intended to provide the City with a
comprehensive document that includes components necessary for minimizing the effects of
SSOs on the environment while protecting the public's health and safety.
The SSOERP includes a strategy for the Sewer Maintenance Section to mobilize labor,
material, tools, and equipment to contain, mitigate, and clean -up residuals from an SSO and
correct or repair any condition which may cause or contribute to an un- permitted sewage
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SSOERP
discharge. The document provides the necessary guidelines for City staff to respond to an SSO
event and contains the following elements:
• Introduction and Regulatory Requirements
• Sanitary Sewer Overflow Emergency Response Plan
• Public Advisory of Sewage Contamination Procedures
• SSO Reporting Requirements
• Training Requirements
• SSOERP Updating Requirements
• Various Attachments
To address the components listed in Section 7.1 and as required by the WDRs, the following
subsections provide a summary of the applicable procedures that are currently being evaluated
for implementation and included in the SSOERP. Further detailed descriptions of the policies
and procedures as they pertain to responding to SSOs are included in the SSOERP document
included in Appendix D.
7.2.1 SSO Notification Procedures
The SSOERP includes procedures for proper notification of the appropriate staff in a timely
manner. Notifications of possible SSOs are received via telephone calls or online via Anaheim
Anytime. All telephone calls or complaints for actual or possible SSOs are routed directly to the
Public Works Operations Division from either City's Customer Service or the Utilities
Department if the notification is received during non - business hours.
The City has primary responsibility for determining when to post notices of polluted surface
waters or ground surfaces that resulted from uncontrolled wastewater discharges from its
facilities. The Orange County Health Care Agency may also make a determination and direct
the City to post notices. The postings do not necessarily prohibit the use of recreational areas,
unless posted otherwise, but provide a warning of potential public health risks due to sewage
contamination.
The posting of notices shall be done as soon as practicable following the initial response to the
overflow. Signs should be posted on either side of the point of entry where sewage entered the
body of water or public facility and the nearest public access point to that body of water or public
facility. Examples of signs are included in Attachment H of the SSOERP.
Should additional notification of sewage contamination be deemed necessary, City staff shall, in
cooperation with the City's Public Information Office (P10), provide further notices through the
use of pre- scripted notices made available to the printed or electronic news media for immediate
publication or airing, or by other measures, such as door hangers. Examples of pre- scripted
notices, which are included in Attachment I of the SSOERP, may be modified to accurately
reflect the conditions at the time of publication and /or airing.
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SSOERP
7.2.2 SSO Response
The City's SSOERP includes response priorities, safety, and overflow containment, correction,
and clean -up measures for potential or actual SSOs of various types. Specific actions to be
performed by the Public Works Operations Division staff and additional crews for public and
private SSOs are outlined and described. To summarize the SSO response procedures, a flow
chart that illustrates the City's emergency response procedures, including notification and
request of additional resources as required in the event of a large SSO, is included and offers a
concise overview of the steps required to quickly respond to an actual or possible SSO event.
7.2.3 Procedures for Prompt Notification of Regulatory Agencies
The volume, impact, and location of an SSO determine the level of notifications required to
comply with City and regulatory requirements. Included in the SSOERP is Table 2 -2 that
summarizes the officials and agencies to be notified and under what conditions they are to be
notified of an SSO. Attachment C of the SSOERP includes a list of the specific names and
telephone numbers of the individuals to be notified. The contact list should be updated as
necessary and verified at least annually.
7.2.4 Training of Appropriate Staff and Contractors
Appropriate staff will participate in regularly scheduled training sessions to assist response
crews in awareness of their responsibilities and executing their duties. The training sessions
will be organized based on the latest SSOERP as well as other reference materials. Training
will also incorporate hands -on field demonstrations to insure the preparedness of all response
personnel to all anticipated situations.
Training and event participation will be documented and maintained. Currently, Public Works
Operations staff is encouraged to receive training through various vendors. Additionally, the
City encourages its staff to obtain the CWEA sponsored Collection System Maintenance
certification. CWEA training and certification is encouraged at all four (4) grade levels.
Additional certification requirements may be imposed in the future if deemed necessary by the
SARWQCB.
7.2.5 Emergency Procedures and Response Activities (i.e. traffic /crowd control and
other necessary response activities)
Guidelines for traffic and crowd control to limit public access to areas potential impacted by un-
permitted discharges of sewage based on the various types of SSOs are also provided. Traffic
and crowd control guidelines are included in Section 2.6 of the SSOERP.
Additional response activities are detailed in Chapter 3 of the SSOERP that may include posting
of notices which shall be done as soon as practicable following the initial response to the
overflow.
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SSOERP
7.2.6 SSO Prevention and Containment
The City follows an O &M Program to prevent SSOs. The City's Preventative Maintenance
Program includes the routine cleaning and inspection of the wastewater pipelines and
specifically the high frequency maintenance locations.
The SSOERP provides the guidance to facilitate and ensure the proper response to any type of
potential SSO occurrence. The SSOERP includes a strategy for the Public Works Operations
staff to mobilize labor, material, tools, and equipment to contain, mitigate, and clean -up
residuals from an SSO and correct or repair any condition which may cause or contribute to an
un- permitted sewage discharge. Appropriate mitigation measures to contain the SSO and
recover spilled sewage to minimize the impact to the public or environment are included.
Additionally, City staff will implement monitoring measures and perform a thorough assessment
of the site for potential future SSOs and to prevent SSOs from re- occurring. The efforts serve to
minimize and correct any adverse impact on the environment that may potentially result from an
SSO.
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April 2014 7 -4
Chapter 8
Design and Performance Provisions
This chapter of the SSMP discusses the City's design and construction standards and serves to
fulfill the Design and Performance Provisions required by the WDRs.
8.1 Regulatory Requirements for Design and Performance Element
The WDRs require that the SSMP address the following:
a) Design and construction standards and specifications for the installation of new
sanitary sewer systems, pump stations, and other appurtenances; and for the
rehabilitation and repair of existing sanitary sewer systems; and
b) Procedures and standards for inspecting and testing the installation of new sewers,
pumps, and other appurtenances and for rehabilitation and repair projects.
8.2 Discussion on Design and Performance Provisions
Municipal Code 10.08.050 codifies the City of Anaheim's current design and performance criteria.
The code references the latest edition of Uniform Plumbing Code (UPC) and the City's Standard
Details for the design, construction, and inspection of wastewater collection facilities. Detailed
design criteria are documented in the City's Sewer Design Manual and Standard Drawings for
Construction.
The City's Sewer Design Manual is supplemented with the appropriate provisions of the adopted
Standard Specifications for Public Works Construction (Greenbook), Standard Plans for Public
Works Construction (SPPWC) and the requirements contained in the City's Contract Documents
and Standard Specification Supplement specific to the project, all of which specify detailed design,
inspection and installation criteria for sanitary sewer design and construction. A copy of the City's
current Sewer Design Manual and Standard Details are included in Appendix E and a sample of
the City's Contract Documents and Standard Specification Supplement is included in Appendix F
for reference.
To address the components listed in Section 8.1 and as required by the WDRs, the following
subsections provide a summary of the applicable provisions currently being implemented by the
City.
8.2.1 Design and Construction Standards and Specifications
Criteria for the design and construction of new, rehabilitated, and replaced sewer system
facilities, including main, tie -ins, service laterals, cleanout, manholes, and other system
appurtenances, are necessary to ensure the proper operation of the wastewater collection
system.
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8 -1 April 2014
Design and Performance Provisions
All public sewer mains constructed within the City or under contract to the City are constructed
according to the City's Sewer Design Manual and Standard Drawings and in compliance with
the "Standard Plans for Public Works Construction" (Greenbook), prepared by the American
Public Works Association.
The City's Sewer Design Manual and Standard Drawings include minimum design standards for
sewer mains, sewer manholes, sewer laterals, and general guidelines for performing the
hydraulic analysis. Additionally, the City's Sewer Design Manual references the SPPWC and
Greenbook regarding sewer connection locations, pipe installation and pipe bedding sections.
Design considerations for wastewater facilities that the City considers non - standard, such as
pump or lift stations, force mains, siphons, internal sealing of existing sewers, ouffall sewers,
energy dissipaters, regulating devices, and /or flow measurement devices, are not included in
the Sewer Design Manual and Standard Drawings and require prior approval from the City
before design can begin.
8.2.2 Inspecting and Testing
Compliance with the City's Sewer Design Manual and Standard Details, the Greenbook, and the
SPPWC requires the contractor performing work on the City's sewer facilities to be responsible
for conducting a CCTV inspection for all new and rehabilitated sanitary sewer systems and
other appurtenances.
The Greenbook includes procedures and standards for inspecting and testing the installation of
sewer mains and related appurtenances and for the rehabilitation and repair of existing sanitary
sewer systems. Compliance with the Greenbook specifications requires air tests to be performed
in accordance with Section 306 - 1.1.4. As well, it includes inspection and testing criteria for
various pipe materials and installation methods. Section 500 -1.2.6 requires the Engineer to
review pipeline inspection video submitted by the Contractor to verify the pipeline point repair or
replacement when retained for construction and installation of wastewater pipelines and manholes
prior to backfilling.
Municipal Code 10.08.030 provides the City's Engineer and /or Inspector the authority to enter
any property, structure or premises served by any public or private sewer facility for the purpose
of examining, inspecting the construction or condition of the sewer or appurtenances.
City of Anaheim
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April 2014 8 -2
Chapter 9
System Evaluation and Capacity Assurance Plan
Identified as an element of the SSMP, the WDRs require each agency to prepare a System
Evaluation and Capacity Assurance Plan. This chapter of the SSMP discusses the City's
capacity management measures to address the current and future capacity requirements of its
collection system and the recommended capacity improvement projects.
9.1 Regulatory Requirements for System Evaluation and Capacity Assurance Plan
The WDRs require that the City prepare and implement a CIP that will provide hydraulic
capacity of key sanitary sewer system elements for dry weather peak flow conditions, as well as
the appropriate design storm or wet weather event. At a minimum, the plan must include:
a) Evaluation: Actions needed to evaluate those portions of the sanitary sewer system that
are experiencing or contributing to an SSO discharge caused by hydraulic deficiency.
The evaluation must provide estimates of peak flows (including flows from SSOs that
escape from the system) associated with conditions similar to those causing overflow
events, estimates for the capacity of key system components, hydraulic deficiencies
(including components of the system with limiting capacity) and the major sources that
contribute to the peak flows associated with overflow events;
b) Design Criteria: Where design criteria do not exist or are deficient, undertake the
evaluation identified in (a) above to establish appropriate design criteria; and
c) Capacity Enhancement Measures: The steps needed to establish a short- and long -
term CIP to address identified hydraulic deficiencies, including prioritization, alternatives
analysis, and schedules. The CIP may include increases in pipe size, I/1 reduction
programs, increases and redundancy in pumping capacity, and storage facilities. The
CIP shall include an implementation schedule and shall identify sources of funding.
d) Schedule: The Enrollee shall develop a schedule of completion dates for all portions for
the capital improvement program developed in (a) -(c) above. This schedule shall be
reviewed and updated consistent with the SSMP review and update requirements as
described in Section D.14 of the WDRs.
9.2 Discussion on System Evaluation and Capacity Assurance Plan
The City's most recent efforts in performing an evaluation of its sanitary sewer system are
documented in three (3) separate master plans that collectively address the City's complete
wastewater collection system. The Master Plans include The Combined Central Anaheim Area
Master Plan of Sanitary Sewers and The Combined West Anaheim Area Master Plan of
Sanitary Sewers, both prepared by CH2MHill, and The East Anaheim Area Master Plan of
Sanitary Sewers prepared by PSOMAS. The following provides a brief description of the areas
evaluated in each Master Plan.
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System Evaluation and Capacity Assurance Plan
Combined Central Area Master Plan
The Master Plan was completed in September 2006. The Central Area Master Plan includes
the evaluation of the area located east of Euclid Street and west of the Santa Ana River. The
study area consists of residential, commercial, and industrial land uses, as well as limited
portions of the cities of Fullerton and Garden Grove. The areas encompass approximately
10,627 gross acres (16.6 square miles). The Master Plan incorporates nine (9) studies
previously completed and for which sewer system needs were identified to address existing and
future peak dry weather flows (PDWF). The studies incorporated include the following:
• South Central Area Sewer Deficiency Study — Second Revision
• Old Town / Basin 8 Sewer Deficiency Study
• North City Area 1 Sewer Deficiency Study
• Remaining Central City Area 1 Sewer Deficiency Study
• Remaining Central City Areas Sewer Deficiency Study
• Platinum Triangle Sewer Study — First Revision and Addendum to First Revision
• Stadium Area Sewer Deficiency Study (East of State College Blvd.)
• Downtown Redevelopment Sewer Study — Revised May 2005
• Analysis of Southern Resort Area Sewer Study
The reports were used as a basis to create new models for the City's Central Anaheim area.
The data used in creating the models was updated and incorporated into the models to more
accurately reflect existing conditions.
Combined West Area Master Plan
The Master Plan was updated in March 2005. The Combined West Area Master Plan includes
the evaluation of the area located west of Euclid Street. The area, which includes residential,
commercial and industrial land uses, encompasses portions of Fullerton, Garden Grove,
Cypress, and unincorporated areas of Orange County with an approximate total area of 7,450
gross acres (11.65 square miles).
The Master Plan incorporates four (4) studies previously completed and for which sewer system
needs were identified to address existing and future peak dry weather flows (PDWF). The
studies incorporated include the following:
• Anaheim Plaza and Remaining Central City Areas (AP /RCCA), December 1993
• South Brookhurst Corridor Area and The Remaining Anaheim Plaza Area 1
(SBCA/RAPA1), March 1995
• North Central Area (NCA), November 1993
• Remaining Central City Area 1 (RCCA1), July 1995 (areas west of Euclid Street)
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The reports were used as a basis to create new models for the City's West Anaheim area. The
data used in creating the models was updated and incorporated into the models to more
accurately reflect existing conditions.
Combined East Area Master Plan
The Master Plan was completed in December 2005. The objectives of this Master Plan was to
evaluate the sewer system within the eastern portion of the City of Anaheim, generally located
east of the Orange Freeway (SR -57) and Riverside Freeway (SR -91) and identify sewer system
needs for existing and build -out peak dry weather flows (PDWF). The area, which includes
residential, commercial and industrial land uses, encompasses approximate total area of 12,658
gross acres (20 square miles). The study and additional areas incorporated in this Master Plan
include the following:
• Northeast Industrial Area Sewer Deficiency Study (NIASDS), May 1998
• The remaining area located in the East Area
• Mountain Park East and Mountain Park West (separated by SR -241)
Each Master Plan presents an assessment of the hydraulic capacity of the major sewer
pipelines located in the each study area at the time the study was completed. The improvement
projects identified were considered to be required to correct system deficiencies under existing
and build -out peak dry weather flow (PDWF) conditions. Additionally, facilities necessary to
provide sewer service to undeveloped areas based on the designated land use, accommodate
the anticipated increase in flows, and ensure sufficient capacity in the existing sanitary sewer
system were identified.
The following subsections provide a brief summary of the modeled systems, flow estimates, and
evaluation criteria used for the City's sewer system capacity evaluation to address the
components listed in Section 9.1 and as required by the WDRs.
9.2.1 Evaluation
The capacity assessment completed as part of each Master Plan was based on the results of
the hydraulic modeling performed for the collection system in each study area under current and
future estimated peak dry weather design flows. The hydraulic capacity of major City facilities
was determined based on the quantity of wastewater flows generated and expected to be
generated within each of the specific study areas. The estimated flows were determined based
on the developed land use, planned development and wastewater generation factors for dry
weather conditions. The system evaluation was performed to identify improvements necessary
to adequately convey existing wastewater discharges and support future development flows
through build -out conditions. The Master Plans adequately address the dry weather capacity
issues for the system limits at the time. Additionally, the Master Plans include a summary of
improvement projects and planned sewer facilities to accommodate planned growth, improve
hydraulic capacity, and service previously undeveloped areas.
To date, the City has not experienced any SSOs due to hydraulic deficiencies in the sewer
system. As the City implements the identified projects, this will aid in maintaining this record.
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Additionally, updating the hydraulic model to include significant system improvements and
additions as they occur will help identify potential capacity problems in the wastewater collection
system.
9.2.2 Design Criteria
The City established hydraulic design criteria used in updating each area Master Plan. The
following paragraphs summarize the process and the results.
Hydraulic Model Development
The hydraulic model for each study area was developed based upon the City's prior studies
and /or master planning efforts and available data. The models focused on the City's main
sewer trunk lines and tributary sewer pipes that were 8- inches in diameter and larger. This is
typical within the industry for hydraulic modeling as these facilities convey the highest flows and
are generally more likely to experience future increases in flow from new development. The
City's trunk sewers serve to collect and ultimately convey the wastewater flows to the Orange
County Sanitation District's trunk sewers.
The models for each study area were originally developed using InterFlow. InterFlow is a static
hydraulic computer model developed and provided to the City by CH2M Hill. For each study
area, the existing models were converted to Hydra. Hydra is a hydraulic analysis computer
model developed by Pizer that simulates flow conditions, such as wastewater flow depth, flow
rate, and velocity, within pipes and manholes in the City's wastewater collection system. The
model provides a representation of hydraulic flow conditions over an extended period of time
whereas the calculations generated by the steady state model represents an instant in time in
the sewer's capacity and is typically considered conservative for smaller collection mains.
The following provides a brief summary of the method used for developing the models for each
study area.
Combined West Area Master Plan
The model developed for the Combined West Area Master Plan was based on the models
prepared as part of the previous sewer studies. The models developed with the previous
studies used InterFlow. InterFlow is a static hydraulic computer model developed and provided
to the City by CH2M HILL. For the Combined West Area Master Plan, the existing models were
converted to Hydra. Converting to the dynamic model, Hydra, allowed for the analysis of the
pipelines at varying flows over an extended period of time to determine the City's long -term
capacity needs for the next 30 years as indicated in the City's 2004 General Plan. New
pipelines constructed since the completion of previous studies were included in the Hydra
models. Additionally, the areas not previously modeled, were created directly in Hydra.
The sewer basin boundaries were delineated in AutoCAD and the land use types within each
basin were identified using existing land use maps. The distribution of land uses was matched
to the actual net acreage for each land use type and the areas were calculated for wastewater
producing land uses within each sewer basin. Density factors for residential land uses were
included in the models. Unit flow factors were used for nonresidential land uses.
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Combined Central Area Master Plan
The sewer modeling was completed using Hydra and GIS data provided by the City of Anaheim.
Using the GIS Layer Transfer Wizard provided by Hydra, GIS data was extracted from the City's
database and used for modeling. Missing data necessary for modeling was input manually.
Converting to the dynamic model, Hydra, allowed for the analysis of the pipelines at varying
flows over an extended period of time to determine the City's long -term capacity needs for the
next 30 years as indicated in the City's 2004 General Plan.
The distribution of land use types within each subarea was determined using existing land use
data in ArcMap. Subareas were delineated in ArcMap for different wastewater producing land
use areas within each model. Density factors for residential land uses were included in the
models. Unit flow factors were used for nonresidential land uses.
Combined East Area Master Plan
The sewer modeling was completed using InterFlow as part of the previous sewer master plan
studies. Converting to the dynamic model, Hydra, allowed for the analysis of the pipelines at
varying flows over an extended period of time to determine the City's long -term capacity needs
for the next 30 years as indicated in the City's 2004 General Plan. Also, new pipelines
constructed since the completion of previous studies were included in the Hydra models. For
the areas not previously modeled, the models were created directly in Hydra.
The sewer basin boundaries were delineated in ArcGIS and the land use types within each
basin were identified. The distribution of land uses was matched to the actual dwelling units or
net acreage for each land use type. Density factors for residential land uses were utilized in the
models. Unit flow factors were used for nonresidential land uses.
Estimated Wastewater Generation Rates
Estimates for wastewater generation rates are typically prepared using population and /or land
use data. As part of consolidating the studies previously prepared and updating each Master
Plan, population growth was projected and residential and non - residential flow factors were
reviewed and evaluated.
Population data was obtained from the City's Planning Department and reflected state census
data that was used to estimate the projected population growth for each study area. Based on
the projected population growth, land use data obtained from the City's General Plan prepared
in 2004, a review of the factors used in the previous sewer studies, and model calibration based
on flow monitoring data, the data was collectively used to determine the density and unit flow
factors for each study area. As well, unit flow factors were compared to unit flow factors
provided by Orange County Sanitation District. The following provides a summary of the
methodology used in each study area to develop the wastewater generations rates used to
update the Master Plan for each study area.
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Combined Central Area Master Plan
Residential
The density factors and the unit flow factors used for existing and build -out land use conditions
in previous studies were reviewed and evaluated. Additionally, flow monitoring was conducted
at twenty -three (23) sites within the study area. Table 6 in the Master Plan includes a summary
of the thirteen (13) sites selected from which data was obtained and used for use in the Master
Plan. The flow monitoring data was used to calibrate the computer model to determine existing
residential unit flow factors for the areas monitored. Based on the review and evaluation, the
average residential flow factor was determined to be 105 gpcd which was greater than the 100
gpcd used in the previous studies and the flow rate provided by OCSD. The recommended
residential flow contribution of 105 gpcd was used to develop the model. This factor is generally
within the range of typical values for cities and agencies in Southern California.
The average dwelling units per acre for existing residential land use was determined by
calculating the average density of various land uses from several representative basins to
reflect the localized existing land use condition. The average number of persons per dwelling
unit was obtained from the City's Planning Department. For build -out conditions, the number of
dwelling units per acre was taken from the City's General Plan and the average number of
persons per dwelling unit was obtained from the City's Planning Department. When compared
to previous studies, the density factors determined were similar.
Non - Residential
Unit flow factors for non - residential land uses were obtained from the previous City of Anaheim
deficiency studies and OCSD. Based on the review and evaluation of the unit flow factors, it
was determined that flow factors used in previous sewer studies were higher than the flow
factors provided by OCSD. As the OCSD flow factors were considered to be more
representative of the existing conditions, they were incorporated into the model. For build -out
conditions, 100 percent of the non - residential land use acreage within the study area was
assumed to be contributing to the flows. Table 5 of the Master Plan includes a summary of the
recommended non - residential unit flow factors used to develop the model.
Combined West Area Master Plan
Residential
The density factors and the unit flow factors used for existing and build -out land use conditions
in previous studies were reviewed and evaluated. Additionally, flow monitoring was conducted
at sixteen (16) sites within the study area. Table 5 in the Master Plan includes a summary of
the sixteen (16) sites from which data was obtained and used in the Master Plan. The flow
monitoring data was used to calibrate the computer model to determine existing residential unit
flow factors for the areas monitored. Based upon the review of previously used density and unit
flow factors and flow monitoring data, the recommended residential unit flow factor used to
develop the model was 100 gpcd.
The average dwelling units per acre for existing residential land use was determined by
calculating the average density of various land uses from several representative basins to
reflect the localized existing land use condition. The average number of persons per dwelling
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unit was obtained from the City's Planning Department. For build -out conditions, the number of
dwelling units per acre was taken from the City's General Plan and the average number of
persons per dwelling unit was obtained from the City's Planning Department. When compared
to previous studies, the density factors determine were similar.
Non - Residential
Unit flow factors for non - residential land uses were obtained from the previous City of Anaheim
deficiency studies and OCSD. Based on the review and evaluation of the unit flow factors, it
was determined that flow factors used in previous sewer studies were higher than the flow
factors provided by OCSD. As the OCSD flow factors were considered to be more
representative of the existing conditions, they were incorporated into the model. For build -out
conditions, 100 percent of the non - residential land use acreage within the study area was
assumed to be contributing to the flows.
Table 3 and Table 4 of The Combined West Area Master Plan include a summary of the
Residential Density Factors and Non - Residential Unit Flow Factors, respectively, used for
developing the model for the study area.
Combined East Area Master Plan
Residential
The density factors and the unit flow factors used for existing and build -out land use conditions
in previous studies were reviewed. Additionally, flow monitoring was conducted at fifteen (15)
sites within the study area. Table 6 in the Master Plan includes a summary of the fifteen (15)
sites from which data was obtained and used in the Master Plan. The flow monitoring data was
used to calibrate the computer model to determine existing residential unit flow factors for the
areas monitored. Based upon the review, the recommended residential unit flow factors used
were 80 gpcd and 100 gpcd for existing and build -out flow conditions, respectively. These
factors are generally within the range of typical values for cities and agencies in Southern
California.
Table 2 and Table 3 of The Combined East Area Master Plan include a summary of the Existing
Residential Density and Unit Flow Factors and the Build -Out Residential Density and Unit Flow
Factors, respectively, used for developing the model for the study area.
Non - Residential
Flow monitors were sited is areas of homogeneous non - residential land use classifications to
calibrate existing non - residential unit flow factors. The flow factors were calculated by dividing
the total homogenous basin average daily flow by the total parcel areas in acres which resulted
in gpd /acre. For build -out conditions, the unit flow factors used in previous studies were used
as they were determined to be more conservative.
Table 4 and Table 5 of The Combined East Area Master Plan include a summary of the Non -
Residential Existing Unit Flow Factors and Non - Residential Build -Out Unit Flow Factors,
respectively, used for developing the model for the study area.
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System Capacity Analysis
To calibrate the hydraulic model and establish the estimated flow within the pipes for dry
weather conditions, the consultant used the flow data from the temporary flow monitoring
program. The dry weather flow calibration involved adjusting unit flow rates and hourly diurnal
profiles. The hourly diurnal profiles were developed based on flow meter data.
Design flows for the build -out dry weather condition were developed and input into the model to
identify capacity deficiencies and develop capital improvement projects (CIPs). Future dry
weather peak flows were developed by applying the future flow estimates to the future unit
generation rates and diurnal flow patterns. The build -out (design) flow conditions were then run
in the model and results were compared to threshold criteria to determine capacity deficiencies.
The threshold criteria, for the build -out dry weather condition was a depth -to- diameter ratio (d /D)
at the design flow (Design Q) designated as d /D. This d/D ratio was calculated in the Hydra
program and was used to identify pipes needing improvement. The City's criteria consists of a
maximum allowable d/D = 0.75 for pipe with diameters equal to or greater than twelve inches
and d/D = 0.67 for pipe with diameters less than twelve inches. Thus, pipes with d/D ratios
greater than these values were identified as needing improvement. In addition to the d/D
calculations, the Hydra program calculates three flow values in terms of cubic feet per second
(cfs). These values are Qfu Q max, and Q excess• Qfull is defined as the capacity of the pipe at full
flow conditions. Qmax is the capacity of the pipe at a specified d /D. And, Q excess is the difference
between Qmax and the Design Q.
Design flows are typically based on a calibrated or extrapolated wet weather events or an
applied allotment to dry weather flows to account for 1 /1. Although specific wet weather flow data
for each study area is not included in the Master Plans, according to the City's criteria, the
recommended pipe sizes for the improvements identified account for wet weather flow
conditions.
9.2.3 Capacity Enhancement Measures
Based on the threshold criteria discussed above, a CIP for the replacement of sewer pipelines is
each study area was developed. The pipelines that require replacement for insufficient capacity
were identified.
9.2.4 Schedule
The projects identified in the Master Plan for each study area address capacity limitations for
dry weather flow conditions for both existing and build -out conditions. Projects are summarized
and presented according to the number assigned to the model during its development. Also
included for each study area were estimated costs for the recommended improvements.
Sources of funding for the CIP projects are identified in the associated Financial Implementation
Plan prepared for each Master Plan.
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9.3 City's Continuing Capacity Assurance Plan Efforts
The City is on schedule to update the Master Plans on a 3 -5 year cycle to ensure changes in
demands, populations, and land uses are incorporated. Additionally, the wastewater collection
system capacity assessment should be updated for each Master Plan, if planned development
or re- development plans change significantly, if there are changes in contracts with the Orange
County Sanitation District, or if other conditions arise that are expected to have significant
capacity impacts on the system.
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Chapter 10
Public Education and Outreach
The primary objective of a Public Education / Outreach Program is to increase public awareness
of sanitary sewer system issues, to promote a sense of stewardship for the City's system and
facilitate the City's efforts towards the effective and efficient management, operation, and
maintenance of the sanitary sewer system. This chapter of the SSMP discusses the City's
efforts to educate and inform the public and affected agencies regarding the proper use of the
City's sanitary sewer system.
10.1 Regulatory Requirements for Public Education and Outreach
The WDRs require the City to communicate on a regular basis with the public on the
development, implementation, and performance of its SSMP. The communication system shall
provide the public the opportunity to provide input to the City as the program is developed and
implemented.
10.2 Discussion of Public Education and Outreach
The City's Public Education and Outreach Program to communicate its efforts to comply with
the WDRs and address the development and implementation of this SSMP will serve to
educate, inform, and engage key stakeholders, such as agencies that may be affected by an
SSO, and businesses, developers, contractors, vendors, and plumbers whose business could
be impacted by specific requirements or elements of this SSMP.
Through the City's Public Information Office (P10), the City should coordinate external
communications between the City and the public regarding the implementation and on -going
development of this SSMP and its various elements. The PIO is responsible for preparing and
providing pertinent information for news releases, articles, and the website. Additionally, the
PIO can work closely with the City Council, City departments, news media, the public and
affected agencies to assist in promoting an open and frequent exchange of information
necessary for the systematic and effective implementation of the various SSMP elements.
The following includes a summary of the City's efforts to educate, inform and engage the
public's support and participation in the proper utilization of the City's sanitary sewer system and
comply with the WDR requirements.
City of Anaheim Official Website
The City's current outreach efforts include maintaining a website (http: / /www.anaheim.net/) to
inform the public about City activities. The City's website is an effective communication channel
for providing alerts and news to the public. The main page of the website provides access to
various City departments including the P10, and links to diverse information, important
announcements, and agendas for City Council meetings, and other key information for City
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Public Education and Outreach
residents. The City can utilize the website to publish its SSMP to provide the public the
opportunity to view and offer input to the City as the SSMP elements are implemented. As well,
the City can utilize the website to notify the public of important upcoming activities related to
sewer system management.
City of Anaheim FOG Control Program
The public outreach element included in the FOG Control Program has included a concentrated
effort to educate FSE staff regarding proper management of FOG generated on site. During the
regularly performed site inspections, City staff provides information to FSE staff that results in
the reduction of FOG discharged into the City's wastewater collection system. Additionally,
providing information via various forms of media is an effective way to engage the public in
recognizing the importance of reducing the quantity of FOG introduced to the sanitary sewer
system and the threat of excessive quantities to the potential and actual occurrence of SSOs.
City of Anaheim Sanitary Sewer Overflow Emergency Response Plan
The SSOERP includes a Public Advisory of Sewage Contamination Procedures which includes
a description of the action that City staff must take to limit public access to surface waters and
other areas that may have been impacted by an SSO as well as notify the public of potential
hazardous conditions. Examples of signs that may be posted to provide a warning of potential
public health risk are included in Attachment H of the SSOERP. Additionally, pre- scripted
notices are included in Attachment 1 of the SSOERP which may be modified to accurately reflect
the conditions at the time of publication and /or airing.
Should additional notification of sewage contamination be deemed necessary, City staff is
required to, in cooperation with the City's P10, provide further notices through the use of pre -
scripted notices made available to the printed or electronic news media for immediate
publication or airing, or by other measures, such as door hangers.
Public Meetings
Public meetings to discuss City related issues are held regularly in the City Council Chambers
located at Anaheim City Hall at 200 South Anaheim Boulevard, Anaheim, California, 92805. The
City encourages residents to attend City Council meetings to become better informed about how
the City works and various issues. The council meetings provide the residents and concerned
citizens a forum to provide the council with input on particular programs through the Public
Hearing process, and through the Citizen Participation portion of each City Council meeting.
During Citizen Participation, each person who wishes to address the City Council on an item not
on the agenda may do so. Copies of the Council Agenda are made readily available to the
public from the City's website or the City Clerk's Office. Certification of the completed SSMP is
required by the City Council during a public City Council meeting.
Project specific meetings may also be convened with community leaders and other citizens to
discuss the impacts, schedule and criteria of sewer related projects and efforts. These
meetings give citizens a forum to learn about the City's activities, voice their concerns, and
receive clarification on a variety of issues. Often, the project managers arrange these meetings.
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Public Education and Outreach
10.3 Public Education and Outreach Media
A variety of means exist to educate and inform the public regarding impacts to the City's
sanitary sewer system facilities. The following list identifies several forms of media available for
the City to use to educate and inform the public:
• Bi- annual inserts in water and /or sewer bills;
• Press releases;
• Direct mailers;
• Door hangers;
• Brochures distributed at City locations and kiosks;
• Posters and flyers displayed prominently in public areas, such as on buses, libraries,
recreational centers, and so on;
• Announcements and notices placed on the City's web site;
• Announcements and notices place in the City's bi- annual Recycle Anaheim Newsletter;
and
• Specific events to educate the public on the effects of SSOs to the public and
environment such as at an earth day fair, open house events, and other appropriate
venues.
Included in Appendix G are examples of educational campaigns, which includes a flyer
advertising that the drain is not a dump for FOG, a door hanger presented in both English and
Spanish that can be left with residents, and best kitchen practices for businesses. Additionally,
an example of text that may be included on a postcard and mailed to residents soon after a
FOG related SSO has occurred to alert people to the effort required to clear a blockage and to
reinforce not to put FOG down the drain. Translation services may be required and anticipated
during any educational campaign.
Educating the public to reduce FOG is an important task that should have a specific amount of
time dedicated to its success. Investment up front in educating the public, will reduce the
financial expenditure in responding to and mitigating FOG related SSOs as they will be
effectively reduced. Staff from the Public Works Operations Division and other affected
departments should work closely with the City's PIO to develop appropriate messages and with
which media the messages should be disseminated.
Additionally, the City intends to communicate on a regular basis with interested parties on the
implementation and performance of this SSMP. The Public Education and Outreach Program
will allow interested parties to provide input as the SSMP and its elements are developed and
implemented.
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Chapter 11
Monitoring, Measurement, and Program Modifications
This chapter of the SSMP discusses the parameters the City will utilize to track and monitor the
progress of implementing elements of the SSMP, the effectiveness of the SSMP, and how the
City intends to update and revise the SSMP to keep it current.
11.1 Regulatory Requirements for Monitoring, Measurement, and Program
Modifications
The WDRs require the City to:
a) Maintain relevant information that can be used to establish and prioritize appropriate
SSMP activities;
b) Monitor and implement and, where appropriate, measure the effectiveness of each
element of the SSMP;
c) Assess the success of the Preventative Maintenance Program;
d) Update program elements, as appropriate, based on monitoring or performance
evaluations; and
e) Identify and illustrate SSO trends, including: frequency, location, and volume.
11.2 Discussion of Monitoring, Measurement, and Program Modifications
To date, the City has effectively managed and maintained information pertaining to the
wastewater infrastructure by means of manually recording preventive maintenance activities
and documenting notifications received regarding potential and actual SSO occurrences. The
City has tracked performance measures through logs and reports including, but not limited to,
the length of pipe cleaned, the quantity, cause and location of stoppages, SSOs, and the
scheduled maintenance of high frequency maintenance locations. The City will continue to
monitor the performance measures it currently tracks.
To address the components listed in Section 11.1 and as required by the WDRs, the following
subsections provide a summary of the procedures to properly monitor program progress and
implement necessary modifications.
11.2.1 Maintain Information Pertaining to SSMP Activities
The City has designated the Public Works Operations Supervisor as the individual responsible
to continually monitor the SSMP provisions to ensure that the system is maintained in
conformance with the document. As improvements or modifications are identified, the City will
implement the necessary adjustments to the program at the earliest practical time.
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11.2.2 Monitor and Measure SSMP Elements
As the SSMP elements are implemented and evolve, the City will modify the elements due to
new technology, equipment, code changes, specific program enhancements, and the collection
system's rehabilitation through implementation of the CIP. The Public Works Contracts
Specialist should identify and recommend updates to this SSMP as part of the City's regular
performance measurement assessments.
The following performance parameters may be utilized along with other typical industry and EPA
performance indicators for the City's system:
1) Pipe age
2) O &M cost/mile /year
3) O &M staff /100 miles
4) Percent of system each year
5) Total annual percent cleaned
6) System cleaning cycle frequency
7) FOG program activities
8) Percent CCTV per year
9) l &I monitoring
10) Planning goals status
11.2.3 Assessment of Preventative Maintenance Program
The City developed the O &M Program that includes a summary of the City's current procedures
and practices as they pertain to the O &M activities. On a regular basis, at least once every two
(2) years, the City should evaluate the effectiveness of the O &M Program elements and staffing
levels. Recommendations for appropriate adjustments and an implementation schedule should
be developed. Implementation of any changes should be based on urgency of the need,
coordination with other program elements, and management approvals.
11.2.4 Update Program Elements
The City must review this SSMP on a regular basis and update the document with any
significant changes. The SSMP must be reviewed, updated, and re- certified at least once every
five (5) years. The City's process should include distributing the SSMP to appropriate City staff
for review to ensure the most current legal authority, response plans, organizational charts,
equipment lists, and contact/notification information is included. Once the City makes
operational, maintenance, management, and administrative changes, the City may consider
distributing the SSMP to other agencies to perform a peer review of the document. Once
recommendations are incorporated into the document, the SSMP will be ready for public
dissemination and ultimately for recertification by the City Council. The City is responsible for
maintaining the SSMP program as required by the Santa Ana RWQCB and will make the SSMP
accessible to the public.
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Monitoring, Measurement, and Program Modifications
11.2.5 Identify and Illustrate SSO Trends
The City currently maintains a spreadsheet with information pertaining to actual SSOs. The City
also submits SSO information on the CIWQS website which is accessible to the public. The
City will continue to document SSO trends. Finally, the City is efficiently and effectively
implementing the measures to properly document and report any SSOs as required by the
WDRs.
11.3 SSMP Modifications
The City must update the SSMP periodically to maintain current information, and modify the
programs as necessary to ensure program effectiveness and continual compliance with the
WDRs. Information that will be routinely updated includes, but is not limited to, contact names
and phone numbers for City staff responsible for implementation of specific SSMP programs,
staff on stand -by rotational schedule for SSO response, and approved contractors and vendors.
As modifications to elements of this SSMP are deemed necessary, the City will implement them
at the earliest practical time. However, changes will be officially made to this SSMP during the
annual or bi- annual update to the document. A comprehensive SSMP update and recertification
will occur every five (5) years or as necessary and will include any significant program changes.
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Chapter 12
SSMP Program Audits
This chapter of the SSMP discusses the City's SSMP Auditing Program.
12.1 Regulatory Requirements for SSMP Program Audits
The WDRs require that the City conduct periodic internal audits, appropriate to the size of the
system and the number of SSOs. At a minimum, these audits must occur every two (2) years
and a report must be prepared and kept on file. This audit shall focus on evaluating the
effectiveness of the SSMP and the City's compliance with the SSMP requirements identified,
including identification of any deficiencies in the SSMP and steps to correct them.
12.2 Discussion of SSMP Program Audits
The City must complete bi- annual audits of its SSMP. Any modifications identified while
monitoring the implementation of this SSMP will be officially noted during the SSMP bi- annual
audit to ensure this SSMP is up to date. The audit will be completed internally, and the City has
the option to have the audit performed by an appropriate third party auditor or a neighboring
agency. The audit may include, but not be limited to:
• Reviewing the progress made on the development of SSMP elements
• Reviewing the status of the SSMP programs implemented
• Identifying the success of various SSMP programs implemented
• Identifying the improvements necessary to various SSMP programs
• Describing system improvements within the two (2) year audit period
• Describing system improvements planned for the upcoming two (2) years
• Reviewing data related to SSO occurrences
Upon completion of the audit, the City must memorialize the process and results in a written
document. The City must retain the audit report on file in compliance with the WDRs. A copy of
the report must be submitted to the RWQCB and to the SWRCB or made available on the City's
website.
City of Anaheim
Sewer System Management Plan
12 -1 April 2014