Public Utilities 2014/11/19CITY OF ANAHEIM
PUBLIC UTILITIES BOARD
MINUTES
November 19, 2014
The agenda having been posted on Wednesday, November 12, 2014, the Regular Meeting of the Public
Utilities Board (Board) was called to order by Chair J. Machiaverna at 5:00 p.m. on Wednesday, November
19, 2014, in the 11` Floor Large Conference Room, Anaheim West Tower, 201 S. Anaheim Blvd., Anaheim,
California.
Board Members Present: Chair J. Machiaverna, Vice Chair D. Singer, B. Hernandez, S.E. Faessel,
D. Wain, C. Monaco
Board Members Absent: L. Cahill
Staff Present: D. Lee, B. Beelner, G. Bowen, D. Calkins, J. Lonneker, J. Lehman, A. Kott,
L. Quiambao, P. Oviedo, M. Brownrigg, M. Lopez, C. Pereyra, A. Preciado,
R. Watkins, J. McBride, D. Aguon, V. Santos, M. Wooden
Guest(s) Present: J. Baca (IBEW LOCAL 47)
AGENDA ITEM ACTION TAKEN
1. PUBLIC COMMENTS.
None.
Chair J. Machiaverna recognized the Public Utilities Department's
(Department) Line Mechanics who participated in the International
Linemen's Rodeo. D. Lee congratulated them on the work they do
every day to maintain the electric system and represent the City of
Anaheim in their interactions with customers.
J. Lonneker introduced D. Aguon, M. Wooden, and V. Santos, the
team members who placed first out of 35 teams in the Municipal
division. They placed sixth overall, out of over 200 teams. J.
Lonneker congratulated the team for their achievement. The team
members described the events they competed in, and stated they were
honored with the Board's recognition, and brought the trophy they
won at the event. The team members were given letters of recognition
from the Board.
2. APPROVAL OF THE MINUTES OF THE REGULAR PUBLIC
UTILITIES BOARD MEETING OF OCTOBER 22, 2014. *
There being no public
comments, Chair J.
Machiavema closed the
public comments portion of
the meeting.
D. Singer moved approval
of the Minutes of the
Regular Public Utilities
Board Meeting of October
22, 2014, S.E. Faessel
seconded the motion.
MOTION CARRIED: 6 -0.
ABSTAINED: 0.
ITEM NO. 01
AGENDA ITEM
3. ADOPTION OF THE PROPOSED 2015 PUBLIC UTILITES
BOARD MEETING SCHEDULE. **
4. PRESENTATION AND DEMONSTRATION ON CUSTOMER
INFORMATION SYSTEM (CIS).
M. Lopez, Business Information Systems Manager, presented the
Board with a demonstration of the Customer Information System
(CIS). The CIS is the Department's core business system supporting
multiple departments, work areas, and functions. The system is used to
generate almost one million bills each year that results in the collection
of $400 million in payments for electric, water, sanitation, and
paramedic services. Additionally, the system is used to convert data
from meters into bills, manage the processing of bill payments, assist
customers with their bills, and collect and manage account information.
The new CIS went live on June 23, 2014, and the project was
completed on budget.
M. Lopez described the modern software architecture that creates
efficiencies by reducing the number of screens that must be navigated
to access information, reduces the training time for new employees
from eight weeks to two weeks, simplifies business processes when
serving customers, and significantly improves the ability to share
information with other business systems within the city. The field
mobile solution is an extension of the CIS and has completely
automated field operations by replacing a paper based system with
computer tablets designed for the remote use with the ability to quickly
update customer account information.
Due to the importance of customer data security, steps have been taken
to ensure that customer information is protected. Staff is monitored by
floor supervisors to ensure all policies and procedures are being
followed when managing customer information during the course of
their job. From a technology perspective, the system is physically
located behind a firewall that blocks all internet facing traffic. The
City maintains an intrusion detection system that identifies potential
hack attempts and vulnerability scans are proactively ran to identify
potential threats from viruses. Lastly, software has been installed on
the field mobile computer tablets that would allow staff to delete all
data on the device in the event it is lost or stolen.
Next year, the Department plans to start offering customers some
additional services. The Department will offer an option for monthly
billing and level payment plans for customers who want help managing
their payments. Additionally, a new mobile app will be available,
making it easier to access account information and make payments
ACTION TAKEN
ABSENT: 1 (L. Cahill).
C. Monaco moved approval of
the Adoption of the Proposed
2015 Public Utilities Board
Meeting Schedule. D. Wain
seconded the motion.
MOTION CARRIED: 6 -0.
ABSTAINED: 0.
ABSENT: 1 (L. Cahill).
2014-72
AGENDA ITEM
using a mobile device, such as a smart phone or tablet. Beginning in
January, customer service hours will be increased to handle phone calls
on Monday through Thursday from lam to 7pm and Friday from lam
to 5:30pm.
5. APPROVAL OF A PURCHASE ORDER WITH
METROPOLITAN WATER DISTRICT (MWD) TO OBTAIN
IMPORTED WATER. *
D. Calkins, Assistant General Manager (AGM) of Water Services,
shared an overview of staffs recommendation for the Board's approval
to recommend to City Council that it approve of a Purchase Order with
the Metropolitan Water District (MWD) for imported water over the
next 10 years. This Purchase Order would replace a similar 12 -year
purchase order that expires at the end of this calendar year. Entering
into this Purchase Order is optional, but doing so will benefit Anaheim
by reducing the cost of imported water by an estimated $9 million over
the 10 -year period. More specifically, entering into the Purchase Order
will allow Anaheim to purchase more water at MWD's lower Tier I
rate; a savings of $140 per acre -foot (AF) over MWD's Tier 2 rate.
Staff estimates that Anaheim will need to purchase approximately
200,000 AF of water over the next 10 years. The Purchase Order
includes a provision that the minimum commitment to purchase
imported water will be reduced if Anaheim invests in alternative local
supplies to reduce dependence on imported water from MWD. The
MWD Board of Directors approved this and other Purchase Orders at
their Board meeting on November 18, 2014.
The Board asked a number of questions about provisions of the
Purchase Order, the estimated cost savings of imported water, and the
10 -year commitment to purchase imported water versus staff's
projection of imported water demand over that time frame.
6. APPROVAL OF THE PROPOSED PUBLIC HEARING DATE
AND TIME TO CONSIDER PROPOSED MODIFICATIONS TO
THE WATER RATES, R ULES AND REGULATIONS.
B. Beelner, AGM of Finance and Administration, shared information
regarding the purpose for setting a public hearing date of January 28,
2015 at 5 p.m. for the Board to conduct a public hearing concerning the
pass through increase to Water Commodity Adjustment (WCA) from
$1.31/hundred cubic feet (hcf) to $1.40/hcf over two years and to
increase the Water System Reliability Adjustment (WSRA) from
$0.301hcf to $0.45/hcf over two years and to make administrative
changes to the other water rates that would not have any cost impacts
on ratepayers. B. Beelner went over the public hearing requirements in
the California Constitution, specifically the fact that the Department is
required to mail out notices to all property owners 45 days in advance
of the hearing notifying them of the hearing. B. Beelner shared that if
the Board approved the Public Hearing date and time, notices would be
mailed to all customers and property owners on December 9, 2014. B.
Beelner indicated that a water and electric rate workshop will be held
at the December 2014 Board meeting at which time more information
ACTION TAKEN
C. Monaco moved approval
of a Purchase Order with
Metropolitan Water District
(MWD) to obtain imported
water. S.E. Faessel
seconded the motion.
MOTION CARRIED: 6 -0.
ABSTAINED: 0.
ABSENT: I (L. Cahill).
S.E. Faessel moved
approval of the Proposed
Public Hearing Date and
Time to Consider Proposed
modifications to the Water
Rates, Rules and
Regulations. D. Singer
seconded the motion.
MOTION CARRIED: 5 -1.
ABSTAINED: 0.
OPPOSED: 1 (C. Monaco)
ABSENT: 1 (L. Cahill).
2014-73
AGENDA ITEM
including the drivers for the proposed rate change, the impacts of
Measure N, and a more in depth, detailed discussion of the
Department's rate structures and strategy will be held.
The Board discussed the need for the hearing, the mandated process
and requested that, in the future, more information be given prior to
scheduling a hearing to better support any proposed rate changes.
7. UPDATE ON THE SOLAR REBATE PROGRAM.
G. Bowen, Acting AGM for Joint Services, provided an update on the
City's Senate Bill (SB) -1 Solar Rebate Program. G. Bowen discussed
the goal of the program and the current status of the systems installed
in Anaheim since Anaheim's program began at the beginning of 2008.
He also discussed future projections for the number of installations and
the projected total installed capacity by the end of 2016. G. Bowen
also explained that now the investor owned utilities have met the
majority of their program targets that, developers will be focusing
more on municipal owned utilities service areas to install solar projects
as the program draws to an end.
8. UPDATE ON WATER SYSTEM ISSUES.
D. Calkins shared with the Board that the Utilities Department was
honored by the Anaheim Arts Council at their annual "Art in Public
Places" awards ceremony on November 6, 2014. The Department
received an award for the Water Sustainability Campus, which was
entitled "The Art of Recovery". The Arts Council recognized the
facility by stating: "Recycled water cascades from a tower incorporated
into a glass structure surrounded by a garden of drought - tolerant,
California- native plants on the Anaheim Water Sustainability Campus.
The building and surrounding plants, just north of City Hall, are
beautiful, soothing and provide a pleasant experience." D. Calkins
expressed thanks to the Arts Council for this award, and for all the
Department staff that worked to make the Water Sustainability Campus
such an attractive and educational facility for the public.
D. Calkins invited the Board's attention to a handout of a recent
newspaper article about San Diego's plans to recycle sewage into
drinking water. The San Diego City Council recently approved a long
term plan to recycle water in the same way Orange County has been
doing since 2008 with the Orange County Water District's
Groundwater Replenishment System (GWRS). The San Diego project
— called Pure Water San Diego — will be done in concert with their
sewage treatment plants to reduce discharges to the ocean. Many
environmentalists have been encouraging San Diego to recycle water
like this for a number of years in order to reduce sewage discharges to
the ocean, and because they view it as more ecologically friendly than
ocean desalination. San Diego will begin with a 15 million gallon per
day (mgd) facility at their North City Reclamation Plant by 2023.
Ultimately, they plan to recycle 83 mgd by 2035. To put this into
perspective, Orange County's GWRS plant currently recycles 70 mgd,
and its expansion to 100 mgd will go on -line in April 2015.
ACTION TAKEN
2014-74
AGENDA ITEM
9. UPDATE ON ELECTRIC SYSTEM ISSUES.
J. Lonneker, AGM of Electric Services, shared information regarding
the temporary shutdown of Kraemer Power Plant to further investigate
visible wear and tear on the turbine unit which was discovered during a
routine inspection. She explained that the turbine unit will be
disassembled in December 2014 to evaluate the source of the
premature wearing, and then make recommendations for repairs along
with cost estimates.
Board members inquired whether previous work performed on the unit
was under warranty; she responded that the turbine is outside of the
warranty period of a previous repair and there isn't indication, at this
time, that the source of the damage is related to previous workmanship.
She also shared that the Department incurs financial penalties for the
time that the Kramer Power Plant is not in- service, so timely
evaluation of cost effective repairs and performing those repairs is a
priority.
10. UPDATE ON FINANCE ISSUES.
B. Beelner discussed the City's Convention Center Financing that
closed the week of November 10, 2014. He mentioned that the City
will be paying approximately 4.3% interest on the Convention Center,
which is approximately 0.5% higher than they would have paid without
the lawsuit. The Board discussed this rate in contrast with the 1.89%
interest rate the Department recently received for the 2014 -A refunding
bonds issued in September, and B. Beelner explained that because the
term for the Department's refunding is 10 years, the interest rate was
much more favorable.
B. Beelner went over the monthly dashboard, which showed revenue
for both water and electric continuing to trend above budget primarily
due to the warm and dry winter coupled with lower than budgeted
levels for controllable costs, such as labor and other operational costs.
11. UPDATE ON JOINT SERVICES ISSUES.
G. Bowen discussed two renewable projects, Anaheim Energy and
Westlands that would not be able to meet their commercial operation
date under their current agreements due to circumstances beyond the
control of the developer in each case. As such, both project
agreements would be amended with modified schedules. The financial
terms of the agreements remain unchanged.
G. Bowen also mentioned that the Bowerman Landfill Gas project is
still in the process of scheduling its ground breaking ceremony and that
all Board members will be invited to attend the event once the date is
finalized.
Lastly, G. Bowen shared with the Board that Anaheim Student Sarah
Carvajal, a fourth grader at Acaciawood Preparatory Academy whose
poster won MWD Water Conservation Poster Contest, was also a
winner at the MWD regional contest. MWD is hosting a celebration
ACTION TAKEN
2014-75
AGENDA ITEM
for the student artists at their headquarters on December 1, 2014, from
10:00 am to 1:00 pm and all Board members are welcome to attend.
12. UPDATE ON ENTERPRISE RISK, COMPLIANCE, AND
LEGISLATIVE & REGULATORY AFFAIRS ISSUES.
J. Lehman, Chief Risk Officer, shared that the California Independent
System Operator ( CAISO) implemented the new Energy Imbalance
Market this month that included, for the first time, another balancing
authority, PacifiCorp. PacifiCorp covers parts of Utah, Wyoming,
Washington, Idaho, Oregon, and Nevada. The goal of this new energy
market is to provide a broader market for energy transactions and a
market for California's forecasted future excess of renewable energy
during certain hours of the day rather than having to institute other
measures, such as curtailing these renewables. Because it is a new
process, the CAISO is working through some minor issues, and staff
will review the final settlement results.
On the legislative arena, she shared that now that the water bond has
been passed by the voters in California, water will likely be a major
focus of the legislature next year as attempts are made to fine tune the
ways the funds may be spent. Additionally, there will be a Senate
hearing to explore ways to facilitate the resolution of groundwater right
disputes in order to help facilitate the implementation of the newly
passed groundwater management legislation (AB 1739 and SB 1168).
She shared that the first annual update to the Emergency Response
Plan (ERP) will include a revision to the definition of a Major Outage
for water as it has been confirmed that the criteria was set to low.
Currently, it is defined as an outage of 100 customers, or more. In
October there was a water main break, where over a hundred
customers were out for several hours and it was not the type of incident
that would cause the ERP to be employed, as water staff handled it as
part of its routine operations.
13. AGENDA ITEM(S) FOR THE NEXT PUBLIC UTILITIES
BOARD MEETING ON DECEMBER 17, 2014.
• Utility Water and Electric Rates Workshop.
• Update on Windy Ridge Tank Project.
• Regulatory Relief items to Amend Rules 13 and 14.
• Update on Renewable Portfolio Standards. *
14. ITEM(S) BY SECRETARY.
D. Lee, Public Utilities General Manager, shared that S. Sciortino's
retirement gathering is scheduled for Tuesday, December 10.
He also shared results of Southern California Edison's (SCE) offers for
new resources opportunities. SCE has contracted for about 2200
Megawatts (MW) of resources that include conventional, energy
storage, energy efficiency, demand response, and renewables.
ACTION TAKEN
2014-76
AGENDA ITEM ACTION TAKEN
Lastly, D. Lee shared information on solar powered roadways, which
utilizes hardened tempered glass and have embedded lighting and
electronics to communicate status. The idea is to use solar powered
roadways for sidewalks, bike trails, neighborhood streets and parking
lots. They generate electricity that may be used for street lighting and
other applications. The product is still in research and development and
therefore cost estimates are still unavailable.
15. ITEM(S) BY BOARD MEMBERS.
C. Monaco stated that he would like to better understand the impacts
of Measure N on any potential water rate actions, and since this would
be his first time in a rate hearing, he requested information on the
process. He also stated that he had a number of interactions with
utility employees, and they have all been very professional.
D. Wain asked about information he received by mail regarding the
condition of power poles throughout the City. D. Lee explained that
the information was sent anonymously, and therefore staff is unable to
explain the pole inspection program to the sender. He further
explained that the Department follows best industry practices for
inspection cycles, and that during the windstorm earlier in 2014, utility
poles in Anaheim performed well and that there were no poles that
were compromised from the wind event.
S.E. Faessel thanked staff for the tour at Republic Services; she said it
was informative. She also congratulated the Linemen team on their
accomplishments at the rodeo competition. She also congratulated the
Department on the Arts Council recognition Award. She stated that
she appreciates the Department's willingness to find collaborative
solutions, similar to how businesses operate.
B. Hernandez requested a presentation on storage tanks in the City. Staff will provide an update
at the next Board meeting.
D. Singer said that she would like to use events, such as the Linemen's
Rodeo, to share with students how they can pursue careers in the utility
field. She encouraged staff to find ways to demonstrate to students
that they can have fun at work and develop their skills, and represent
their community.
J. Machiaverna acknowledged the discussion regarding water rates,
and looked forward to additional information on the justifications
associated with the proposed water actions. He thanked Republic
Services for the tour, and congratulated the Linemen for their
achievement.
16. ADJOURNMENT: (TO THE REGULAR MEETING ON D. Wain moved to adjourn
DECEMBER 17, 2014, AT 5:00 P.M., IN THE 11" FLOOR the Regular Meeting at 7:02
LARGE CONFERENCE ROOM, ANAHEIM WEST TOWER, p.m. to the Board's next
201 S. ANAHEIM BOULEVARD, ANAHEIM, CALIFORNIA). Regular Meeting date of
December 17, 2014 at 5:00
p.m. S.E. Faessel seconded
the motion.
2014 77
AGENDA ITEM
Respectfully tted,
Dukku Lee
Secretary, Public Utilities Board
ACTION TAKEN
MOTION CARRIED: 6 -0.
ABSTAINED: 0.
ABSENT: 1 (L. Cahill).
Indicates item(s) that will be forwarded to City Council for action upon recommendation by the Board.
"* Indicates item(s) that will be forwarded to City Clerk and City Council for informational purposes.