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General (8)Public Comment From: Janis Foster < Sent: Tuesday, September 28, 2021 8:12 AM To: Public Comment Subject: [EXTERNAL] Gloria Ma'ae Warning: This email originated from outside the City of Anaheim. Do not click links or open attachments unless you recognize the sender and are expecting the message. Hello. My name is Janis Tyson Foster. My family and I are very excited that Gloria Ma'ae will be a Anaheim City Council member. She will definitely be an asset to the community. I worked with Gloria at UPS for many years. During her time at UPS, she was much respected and provided great value to the UPS organization. Professionally and personally, Gloria has established a strong foundation of loyalty, reliability, honesty, discipline, kindness, vision, strength, with solid values demonstrated consistently. Gloria worked for United Parcel Service for 34 years, initially at a District level and then, at the Region level. Her primary focus was customer service development, customer concern resolution, sales and service support, and, sales initiatives. As a Director of Enterprise Accounts, I had customers around the world. Gloria was instrumental with communication, coordination, problem resolution with Customs and Brokerage throughout the world, development of sales collateral literature and presentations. I will always remember a very important response to a request for quote from a significant customer. Due to a strict deadline, we were scrambling to complete the UPS presentation. Gloria helped throughout the night so that we could hand -deliver our response that morning. Gloria is a compassionate and reasonable leader. Gloria has what it takes to help Anaheim achieve it's goals. Best, Janis Tyson Foster