6558ORDINANCE NO. 6558
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF ANAHEIM,
CALIFORNIA, ADDING CHAPTER 6.101(HOTEL WORKER PROTECTIONS) TO
TITLE 6 OF THE ANAHEIM MUNICIPAL CODE TO PROVIDE SAFETY AND
SECURITY MEASURES FOR HOTEL WORKERS IN ANAHEIM
WHEREAS, the City of Anaheim is a charter city organized pursuant to Article XI of the California
Constitution and pursuant to the authority so granted, the City has the power to make and enforce within
its limits all ordinances and regulations with respect to municipal affairs not in conflict with its own charter.
Such powers include, without limitation, the ability to adopt regulations pertaining generally to the
protection and promotion of the public health, safety, and welfare; and
WHEREAS, hotel workers are vital contributors to the Anaheim community and the hospitality
industry is an essential component of the City's economy; and
WHEREAS, hotel workers who work by themselves in guest rooms are vulnerable to crimes and
other threatening behavior, including sexual assault; and
WHEREAS, ensuring that hotel workers are equipped with personal security devices and supported
in their ability to report criminal and threatening behavior to the proper authorities will promote their
personal safety from criminal threat and improve public safety overall; and
WHEREAS, given that tourism is a large industry in the City and in the entire region, establishing
the foregoing safety and security measures for hotel workers will improve worker safety and working
conditions, and thereby promote the public health, safety, and welfare.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF ANAHEIM DOES HEREBY ORDAIN AS
FOLLOWS:
SECTION 1. The findings and determinations reflected in the above recitals are true and correct
and incorporated herein by this reference.
SECTION 2. Chapter 6.101 of Title 6 of the Anaheim Municipal Code is hereby added to read in its
entirety as follows:
Chapter 6.101— Hotel Worker Protections
6.101.010. Definitions.
As used in this chapter, the following words, terms and phrases shall have the meanings set forth
below, unless the context requires otherwise:
.010 `Adverse employment action" means an action that detrimentally and materially affects
the terms, conditions, or privileges of employment, including but not limited to, any act to discharge,
reduce in compensation, reduce work hours, alter established work schedules, increase workload, impose
fees or charges, or change duties of a hotel worker.
.020 "City" means the City of Anaheim, California.
.030 "Emergency" means an immediate threat to public safety or of substantial risk of property
loss or destruction.
.040 "Guest" means a registered guest of a hotel, a person occupying a guest room with a
registered guest, or a visitor invited to a guest room by a registered guest or other person occupying a
guest room.
.050 "Guest room" means any room, suite of rooms, dwelling unit, cottage, or bungalow
intended to be used by a guest of a hotel for transient sleeping purposes.
.060 "Hotel" means an establishment that provides temporary lodging for payment in the form
of overnight accommodations in guest rooms to transient patrons for periods of thirty consecutive
calendar days or less, and may provide additional services, such as conference and meeting rooms,
restaurants, bars, or recreation facilities available to guests or to the general public. "Hotel" includes
hotels, motor lodges, motels, apartment hotels, transient occupancy residential structures, and extended -
stay hotels that rent units (including units with kitchens) for thirty days or less, private residential clubs,
tourist courts, and hostels that contain both dormitory -style accommodations and private guest rooms
that may be reserved, meeting the definition set forth above. "Hotel" also includes any contracted, leased,
or sublet premises operated in conjunction with a hotel or that is used for the primary purpose of providing
services at a hotel. Except as provided above, the term "Hotel" does not include corporate housing,
rooming houses, boarding houses, single -room occupancy housing, or licensed bed and breakfast
establishments within a single -unit residence. "Hotel" does not include a Short -Term Rental, as defined in
Chapter 4.05 of the Anaheim Municipal Code.
.070 "Hotel employer" means any person who owns, controls, or operates a hotel in the City,
and includes any person or contractor who, in a managerial, supervisory, or confidential capacity, employs
hotel workers to provide services at a hotel in conjunction with the hotel's purpose.
.080 "Hotel worker" means any person who is employed by a hotel employer to provide
services at a hotel. "Hotel worker" does not include a managerial, supervisory, or confidential employee.
.090 "Personal security device" means a portable emergency contact device, including but not
limited to a panic button, that signals the hotel worker's location and that provides direct contact between
a hotel worker and a hotel security guard or responsible manager or supervisor designated by a hotel
employer to respond to violent or threatening conduct. A personal security device does not include a
whistle, noise -maker, alarm bell, or similar device that does not provide direct contact between the hotel
worker and the designated security officer.
.100 "Response personnel" means the designated safety and security personnel assigned to
monitor and immediately and properly respond to personal security device activations, which must
include at least one person who is on duty 24 hours a day.
.110 "Violent or threatening conduct" means: (1) any conduct that involves the use of physical
violence or that would reasonably be interpreted as conveying a threat of the use of physical violence, and
includes but is not limited to rape, assault (including sexual assault), and battery (including sexual battery),
as defined by the California Penal Code, as well as any threat or attempt to commit such an act; or (2) any
sexual conduct, or solicitation to engage in sexual conduct, directed at a hotel worker without the consent
of the hotel worker and includes, but is not limited to, indecent exposure as defined by the California Penal
Code.
6.101.020. Measures to protect hotel workers from violent or threatening conduct.
.010 Personal Security Devices.
.0101 A hotel employer shall provide a personal security device to each hotel worker
assigned to work in a guest room or restroom facility where other hotel workers are not assigned to be
present. The personal security device shall be provided at no cost to the hotel worker and shall be
maintained in good working order by the hotel employer.
.0102 A hotel worker may activate a personal security device whenever a hotel worker
reasonably believes that violent or threatening conduct or an emergency is occurring on hotel property
and/or in the workplace and in the hotel worker's presence. Immediately prior to or upon activating the
device, the hotel worker may cease work and leave the immediate area of danger to await assistance. No
hotel worker shall be subject to an adverse employment action for activating a personal security device or
for ceasing work to await assistance absent clear and convincing evidence that the hotel worker knowingly
and intentionally made a false claim of emergency.
.0103 A hotel employer shall at all times have designated and assigned response
personnel who can receive alerts from personal security devices and provide immediate on -scene
assistance in the event that a personal security device is activated. Hotels must keep accurate and
contemporaneous records of the individuals/positions assigned as response personnel.
.0104 Nothing in this Ordinance shall be construed to obligate a hotel worker to utilize
the personal security device as opposed to dialing 911 or otherwise directly contacting law enforcement
personnel to report violent or threatening conduct or an emergency. To the extent the hotel worker
chooses to utilize 911 or direct law enforcement reporting instead of, or in addition to, the personal
security device, all rights and obligations of the hotel worker and the hotel employer shall remain the same
under this Ordinance.
.020 Hotel Workers' Rights. A hotel worker who brings to the attention of a hotel employer
violent or threatening conduct occurring on hotel property and/or in the workplace shall be afforded the
following rights:
.0201 A hotel employer shall allow a hotel worker sufficient paid time of up to 3 hours
on the date of the incident to report violent or threatening conduct to a law enforcement agency and to
consult with a counselor or advisor of the hotel worker's choice.
.0202 A hotel employer shall not prevent, or attempt to prevent, a hotel worker from
reporting violent or threatening conduct to a law enforcement agency.
.0203 A hotel employer shall not take or threaten to take any adverse employment
action against a hotel worker based on the hotel worker's decision to report or not to report violent or
threatening conduct to a law enforcement agency.
.0204 Upon request by a hotel worker, a hotel employer shall provide reasonable
accommodations to a hotel worker who has been subjected to violent or threatening conduct. Reasonable
accommodations may include, but are not limited to, a modified work schedule, reassignment to a vacant
position, or other reasonable adjustment to job structure, workplace facility, or work requirements.
.030 Notice. A hotel employer shall notify all guests of the requirements of this Ordinance by
(1) at the time of guest room check in, requiring guests to acknowledge either electronically or in person
that "Anaheim law protects hotel workers from threatening behavior, and in compliance with such law,
this hotel provides personal security devices to its employees"; and (2) prominently placing in each guest
room written notification that "Anaheim law protects hotel workers from threatening behavior," providing
a citation to this chapter of the Anaheim Municipal Code, and notifying guests that the hotel employer
provides personal security devices to its employees.
.040 Training. A hotel employer shall provide comprehensive training to its hotel workers
regarding how to use and maintain a personal security device, the hotel employer's protocol for
responding to activation of a personal security device, and the rights of hotel workers and obligations of
the hotel employer as set forth in this section. Such training shall take place during paid work hours and
be provided to hotel workers by the later of thirty (30) days after the effective date of this chapter or within
thirty (30) days of the hotel worker's date of hire, as well as annually thereafter. The training shall be in
English and in each language known by the hotel employer to be spoken by ten (10) percent or more of
the hotel workers employed by the hotel employer. The hotel employer shall maintain accurate records
demonstrating attendance at such trainings.
In addition to the training provided to hotel workers, a hotel employer shall provide
comprehensive training, during paid work hours, to hotel response personnel on: (1) the requirements of
this chapter; (2) the proper functioning and maintenance of the hotel's personal security devices; and (3)
the protocols for responding to an activated personal security device. Such training shall be conducted at
least annually, and the hotel employer shall maintain accurate records demonstrating attendance at such
training.
.050 Records. A hotel employer shall retain records of incidents where the personal security
devices were activated for a period of three (3) years from the incident.
6.101.030. Retaliatory action prohibited.
No person shall discharge, reduce in compensation, discriminate, or otherwise take an adverse
employment action against a hotel worker for opposing any practice proscribed by this chapter, for
participating in proceedings related to this chapter, for seeking to enforce their rights under this chapter
by any lawful means, or for otherwise exercising rights protected under this chapter. A hotel employer
taking any adverse employment action against any hotel worker who is known to have engaged in any of
the foregoing activities within one (1) year preceding the adverse employment action shall provide to the
hotel worker at or before the time of the adverse employment action a detailed written statement of the
reason or reasons for the discharge or other adverse employment action, including all the facts claimed to
substantiate the reason or reasons.
6.101.040. Administrative regulations.
The City Manager or designee is authorized to adopt administrative regulations that are consistent
with and in furtherance of the provisions of this chapter. Violations of the administrative regulations
adopted pursuant to this section shall constitute violations of this chapter and shall subject the violator to
the penalties set forth in this chapter.
6.101.050. Civil Enforcement and Remedies.
.010 Civil action. Any aggrieved person may enforce the provisions of this chapter by means of
a civil action.
020 Injunction. Any person who commits an act, proposes to commit an act, or engages in
any pattern or practice that violates this chapter may be enjoined therefrom by a court of competent
jurisdiction. An action for injunction under this subsection may be brought by any aggrieved person or by
any person or entity who will fairly and adequately represent the interests of an aggrieved person or
persons.
.030 Damages and penalties. Any person who violates the provisions of this chapter is liable
for any actual damages suffered by any aggrieved person or for statutory damages up to the amount of
$100 per aggrieved person per day of violation, whichever is more, except that statutory damages shall
not exceed $500 per day in total. For willful violations, the amount of monies and penalties to be paid
under this subsection shall be trebled.
.040 Attorneys' fees and costs. In a civil action brought under this section, the court shall award
the prevailing party reasonable attorneys' fees and costs, including expert witness fees, except that,
notwithstanding Section 998 of the Code of Civil Procedure, a prevailing defendant shall not be awarded
fees and costs unless the court finds the action was frivolous, unreasonable, or groundless when brought,
or the plaintiff continued to litigate after it clearly became so.
.050 Cumulative remedies. The remedies set forth in this chapter are cumulative. Nothing in
this chapter shall be interpreted as restricting, precluding, or otherwise limiting a separate or concurrent
criminal prosecution under this Municipal Code or State law.
.060 No criminal penalties. Notwithstanding any provision of the Anaheim Municipal Code or
any other ordinance to the contrary, no criminal penalties shall attach for violation of this chapter.
.070 Coexistence with other available relief for deprivation of protected rights. This chapter
shall not be construed to limit an aggrieved person's right to bring legal action for violation of any other
federal, state, or local law.
6.101.060. Effective Date. This chapter shall take effect on January 1, 2024. If a hotel employer
is unable, after exercising reasonable diligence, to procure sufficient personal security devices by January
1, 2024 to equip its hotel workers as required by this chapter, it may apply for an extension of time as
provided in the Administrative Regulations promulgated pursuant to this chapter.
SECTION 3. If any section, subsection, subdivision, sentence, clause, phrase, or portion of this
Ordinance is for any reason held to be invalid or unconstitutional by the decision of any court of competent
jurisdiction, such decision shall not affect the validity of the remaining portions of the Ordinance. The City
Council hereby declares that it would have adopted this Ordinance and each section, subsection,
subdivision, sentence, clause, phrase, or portion thereof irrespective of the fact that any one or more
sections, subsections, subdivisions, sentences, clauses, phrases or portions thereof be declared invalid or
unconstitutional.
SECTION 4. The City Clerk shall certify to the passage of this Ordinance and this Ordinance shall
be published as required by law and shall take effect as provided by law.
THE FOREGOING ORDINANCE was introduced at a regular meeting of the City Council of the City
of Anaheim held on the 13 day of June , 2023, and thereafter passed and adopted at a
regular meeting of said City Council held on the 27 day of June , 2023, by the following roll
call vote:
AYES: Mayor Aitken and Council Members Rubalcava, Diaz,
Leon, Kurtz, Faessel and Meeks
NOES: None
ABSTAIN: None
ABSENT. None
MAYOR OF THE CI ANAHEIM
ATT ST.
CITY CLERK OF THE CITY OF ANAHEIM
CLERK'S CERTIFICATE
STATE OF CALIFORNIA )
COUNTY OF ORANGE ) ss.
CITY OF ANAHEIM )
I, THERESA BASS, City Clerk of the City of Anaheim, do hereby certify that the foregoing is the
original Ordinance No. 6558 introduced at a regular meeting of the City Council of the City of
Anaheim, held on the 13th day of June, 2023, and that the same was duly passed and adopted at
a regular meeting of said City Council held on the 27tt' day of June, 2023, by the following vote of
the members thereof:
AYES: Mayor Aitken and Council Members Rubalcava, Diaz, Leon, Kurtz,
Faessel and Meeks
NOES: None
ABSENT: None
ABSTAIN: None
IN WITNESS WHEREOF, I have hereunto set my hand this 28th of June 2023.
CITY CLERK OF THE CITY OF ANAHEIM
(SEAL)
The Orange County Register
1920 Main St., Suite 225
Irvine, Ca 92614
714-796-7000
5190168
ANAHEIM,CITY OF/CLERKS OFF
200 S ANAHEIM BLVD STE 217
ANAHEIM, CA 92805-3820
FILE NO. ORD 6558
AFFIDAVIT OF PUBLICATION
STATE OF CALIFORNIA,
County of Orange
I am a citizen of the United States and a resident of the
County aforesaid; I am over the age of eighteen years, and
not a party to or interested in the above entitled matter. I
am the principal clerk of The Orange County Register, a
newspaper of general circulation, published in the city of
Santa Ana, County of Orange, and which newspaper has
been adjudged to be a newspaper of general circulation by
the Superior Court of the County of Orange, State of
California, under the date of November 19, 1905, Case No.
A-21046, that the notice, of which the annexed is a true
printed copy, has been published in each regular and
entire issue of said newspaper and not in any supplement
thereof on the following dates, to wit:
07/06/2023
certify (or declare) under the penalty of perjury under the
laws of the State of California that the foregoing is true
and correct:
Executed at Anaheim, Orange County, California, on
Date: July 06, 2023.
Signature
PROOF OF PUBLICATION
Legal No. 0011611996
SUMMARY PUBLICATION
CITY OF ANAHEIM
ORDINANCE NO. 6558
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
ANAHEIM, CALIFORNIA, ADDING CHAPTER 6.101 (HOTEL
WORKER PROTECTIONS) TO TITLE 6 OF THE ANAHEIM
MUNICIPAL CODE TO PROVIDE SAFETY AND SECURITY
MEASURES FOR HOTEL WORKERS IN ANAHEIM
This ordinance adds Chapter 6.101 to the Anaheim Municipal Code to
provide safety and security measures to protect hotel employees,
including by D equipping them with personal security devices that they
can activate if they are subiected to threatening or violent behavior or
there is an emergency, ii) requiring hotels to provide comprehensive
training to ensure that hotel personnel are aware of the rights,
obligations and protections conferred by the ordinance, iii) requiring
hotels to assign designated personnel to facilitate prompt and effective
responses to such activations, iv) requiring hotels to notify guests that
hotel workers are protected by City law and equipped with security
devices for their safety, v) requiring hotels to afford workers subiected to
violent or threatening behavior paid time to report the misconduct to the
police, vi) shielding workers from retaliation for exercising their rights
under the ordinance and providing civil remedies for violations of the
ordinance.
I, Theresa Bass, City Clerk of the City of Anaheim, do hereby certify that
the foregoing is a summary of Ordinance No. 6558, which ordinance was
introduced at a meeting of the City Council of the City of Anaheim on
June 13, 2023 and adopted at a meeting of the City Council on June 27, 2023
by the following roll call vote of the members thereof:
AYES: Mayor Aitken and Council Members Rubalcava, Diaz, Leon,
Kurtz, Foessel and Meeks
NOES: None
ABSENT: None
ABSTAIN: None
The above summary is a brief description of the subject matter contained
in the text of Ordinance No. 6558, which has been prepared pursuant to
Section 512 of the Charter of the City of Anaheim. This summary does not
include or describe every provision of the ordinance and should not be
relied on as a substitute for the full text of the ordinance.
To obtain a copy of the full text of the ordinance, please contact the Office
of the City Clerk, (714) 765-5166, between 8:00 AM and 5:00 PM, Monday
through Friday. There is no charge for the copy.
CLERK'S CERTIFICATE
STATE OF CALIFORNIA )
COUNTY OF ORANGE ) ss.
CITY OF ANAHEIM )
I, THERESA BASS, City Clerk of the City of Anaheim, do hereby certify that the foregoing
is the original Ordinance No. 6558 and was published in the Orange County Register on
the 6ch day of July, 2023, pursuant to Section 512 of the City Charter of the City of
Anaheim.
CITY CLERK OF THE CITY OF ANAHEIM
(SEAL)
ANAHEIM BULLETIN C� NE'l See Proof on Next Page
Anaheim Bulletin
1920 Main St. Suite 225
Irvine , California 92614
714 796-2209
200 S. Anaheim Blvd., Suite 217
Anaheim, California 92805 `
AFFIDAVIT OF PUBLICATION
STATE OF CALIFORNIA
County of Orange County
I am a citizen of the United States and a resident of the County
aforesaid; I am over the age of eighteen years, and not a party
to or interested in the above -entitled matter. I am the principal
clerk of the Anaheim Bulletin, a newspaper that has been
adjudged to be a newspaper of general circulation by the
Superior Court of the County of Orange County, State of
California, on December 28, 1951, Case No. A-21021 in and
for the City of Irvine , County of Orange County, State of
California; that the notice, of which the annexed is a true
printed copy, has been published in each regular and entire
issue of said newspaper and not in any supplement thereof on
the following dates, to wit:
07/1312023
I certify (or declare) under the penalty of perjury under the
laws of the State of California that the foregoing is true and
correct:
Executed at Anaheim, Orange County, California, on
Date: Jul 13, 2023.
OL-k.&nd1-;,, E
Signature `J
1
ORD 6558 Summary (5190168) - Page 1 of 2
SUMMARY PUBLICATION
CITY OF ANAHEIM
ORDINANCE NO. 6558
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF ANAHEIM, CALIFORNIA, ADDING CHAPTER 6.101
(HOTEL WORKER PROTECTIONS) TOTITLE6OFTHE ANAHEIM MUNICIPAL CODE TO PROVIDE SAFETYAND
SECURITY MEASURES FOR HOTEL WORKERS IN ANAHEIM
This ordinance adds Chapter 6.101 to the Anaheim Municipal Code to provide safety and security measures to
Protect hotel employees, Including by 1) equipping them with personal security devices that they can activate If
they are sublected to threatening or violent behavior or there Is an emergency, 11) requiring hotels to provide
comprehensive training to ensure that hotel personnel are aware of the rights, obligations and protections conferred by
the ordinance, 111) requiring hotels to assign designated personnel to facilitate prompt and effective responses to
such activations, Iv) requiring hotels to notify guests that hotel workers are protected by City law and equipped
with security devices for their safety, v) requiring hotels to afford workers sublected to violent or threatening
behavior paid time to report the misconduct to the police, vl) shielding workers from retaliation forexerclsing their rights
under the ordinance and providing civil remedies for violations of the ordinance.
1, Theresa Bass, City Clerk of the City of Anaheim, do hereby certify that the foregoing is a summary of Ordinance No.
6558, which ordhimice was introduced at a meeting of the City Council of the City of Anaheim on June 13, 2023 and adopted
at a meeting of the City Councll on June 27, 2023 by the following roll call vote of the members thereof:
AYES: Mayor Aitken and Council Members Rubalcava, Diaz, Leon, Kurtz, Faessel and Meeks
NOES: None
ABSENT: None
ABSTAIN: None
The alcove summary is a brief description of the sublect matter contained In the text of ordinance No. 6558, which has been
Prepared pursuant to Section 512 of the Charter of the City of Anaheim. This summary does not Include or describe every
Provision of the ordinance and should not be relied on as a substitute for the ful I text of the ordinance.
To obtain a copy of the full text of the ordinance, please contact the Office of the City Clerk, (714) 765-5166, between 8:00
AM and 5:00 PM, Monday through Friday. There is no charge for the copy.
Anaheim Bulletin
Published: 7/13/23
ORD 6558 Summary (5190168) - Page 2 of 2
CLERK'S CERTIFICATE
STATE OF CALIFORNIA )
COUNTY OF ORANGE ) ss.
CITY OF ANAHEIM )
I, THERESA BASS, City Clerk of the City of Anaheim, do hereby certify that the foregoing
is the original Ordinance No. 6558 and was published in the Anaheim Bulletin on the 13th
day of July, 2023, pursuant to Section 512 of the City Charter of the City of Anaheim.
c
CITY CLERK OF THE CITY OF ANAHEIM
(SEAL)