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14 (96) Susana Barrios From: Nocella, Carrie <carrie.nocella@disney.com> Sent: Monday, April 15, 2024 3:00 PM To: Carrie Nocella Disney <carrie.nocella@disney.com> Cc: Karalee Darnell Disney <karalee.darnell@disney.com> Subject: \[EXTERNAL\] Updated Employee Experience Fact Sheet Warning: This email originated from outside the City of Anaheim. Do not click links or open attachments unless you recognize the sender and are expecting the message. Good afternoon, Attached is our updated employee experience fact sheet. A lot of great information about wages, benefits and career advancement. Please let me know if you have any questions. THANK YOU, Carrie ********************************* Carrie J. Nocella (She/Her/Hers) Director, External Affairs Disneyland Resort 700 W. Ball Road Anaheim, CA 92802 (714) 781-1788 (office) ( (714) 781-1575 (fax) Work Life Balance and your mental health are important to me. This email may be sent outside of your normal working hours. Please do not feel obligated to respond to my email outside of your normal working hours. Thank you! SHALOM is Disney’s newest Business Enterprise Resource Group (BERG) 1 As Orange County’s largest employer, Disneyland Resort is home to over 35,000 cast members – more than ever in our history – who work in hundreds of different roles. We are committed to continued investment in our cast members and making meaningful differences in their lives with leading employment packages and unique benefits. WORKING AT DISNEYLAND RESORT ©Disney Over 4,000 Disneyland Resort cast members are actively enrolled in Disney Aspire, the company’s career development program offering 100% tuition paid up front for full- and part-time hourly employees. Including local institutions such as California State University, Fullerton, Disney Aspire offers programs ranging from GED and skilled trades to bachelor and graduate degrees. Updated 04/12/2024 PAY At Disneyland Resort, we have established starting rates that range from $19.90 to $24.15, with many skilled roles exceeding a starting rate of $25 an hour. BENEFITS Disney offers robust healthcare, dental and vision coverage for eligible cast members and their families beginning on the first day of employment. Healthcare plans start as low as $7 per week for individuals in California. ADVANCEMENT Through apprenticeships that offer hands-on experience, certificate courses for developing technical skills and other development programs, there are many ways for our cast members to expand their skillsets and take the next step in their careers. Thrive@Disney is a mentorship program that engages cast members through professional development in the form of 1:1 mentoring relationships and networking events. LIFE A dedicated on-site cast care center helps in navigating the countless resources available, including Employee Assistance Program (EAP), legal support, tax services, commuter assistance and on-site Partners Federal Credit Union branches for financial well-being – in addition to life support through Care.com, which connects cast to quality child and senior care, housekeeping services, pet care, homework help and more. Eligible cast members can receive support with childcare costs across more than 70 licensed facilities in Southern California. COMMUNITY Disneyland Resort is proud to support several BERGs, our voluntary, employee-led Diversity, Equity and Inclusion resource groups to build community around shared identity, interested and pursuits. Disney VoluntEARS offers cast members countless ways to make meaningful impacts in their communities, including matching gifts programs. ONLY AT DISNEY Disney provides cast members and their families complimentary access to Disney parks and discounts on Disney experiences and products, so they can make their own magical memories. Cast members have access to one-of-a-kind events, previews of new entertainment and attractions, and other unique opportunities like after-hours celebrations in the parks and yoga at Sleeping Beauty Castle. More than 1,000+ cast members have already graduated since the program’s launch in 2018. 3,100 students and graduates have been internally promoted across the company. 1 in 4 hourly job applicants cite Disney Aspire as their primary reason for applying. Hired in an hourly, entry-level role in Guest Services Trained as a VIP tour guide Advancement opportunity to working lead or trainer On average, full-time professional and skilled-labor cast members have worked at Disneyland Resort for MORE THAN 11 YEARS In the past five years, 1,200 CAST MEMBERS were promoted from hourly to salaried roles 28,000+ CAST MEMBERS ARE REPRESENTED BY 26 UNIONS 300 PEOPLE APPLY TO WORK AT DISNEYLAND RESORT EVERY DAY 3 OUT OF 4 CAST MEMBERS LIVE WITHIN 20 MILES OF THE RESORT& 1 IN 7 LIVE IN ANAHEIM EARNED BACHELOR’S DEGREE THROUGH DISNEY ASPIRE Promoted to leadership as a stage manager in Guest Relations $24.15 $25.15 (PLUS TIPS)$26.00 Disney Aspire SALARIED ROLE With unlimited opportunities for growth and development, here are two examples of career progression at Disneyland Resort. ENDLESS POTENTIAL DID YOU KNOW? OTHER STARTING RATES ©Disney Hired in an hourly, entry-level role in Food & Beverage Trained in food prep Promoted to dinner cook Advance to chef Promoted to area chef A N GELA $21.25 $23.50 $26.00 $28.50 $29.50 ENTERTAINMENT $23.40 HOUSEKEEPING $24.50 SECURITY $25.00 ELECTRICIAN $37.00 HOTEL GUEST SERVICES $28.65 L UIS Top 3 Reasons People Apply for a Job at Disneyland Resort 73% Career Advancement Company Reputation Company Values Employees 68% 65%