31 (360)
Susana Barrios
From:Shelly R <shelly.n.robbins@gmail.com>
Sent:Tuesday,
To:Theresa Bass
Cc:Public Comment; Norma C. Kurtz; Jose Diaz; Carlos A. Leon; Natalie Rubalcava;
Stephen Faessel; Natalie Meeks; Nicholas J. Taylor
Subject:Re: \[EXTERNAL\] Deer Canyon Project - Public Comment Page Not Working Properly
Attachments:Screenshot_20241029_115559_Chrome.jpg; Screenshot_20241029_091724
_Facebook.jpg
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Hi Theresa,
Thank you for the quick response & fixing the issue to ensure all public comments regarding the Deer
Canyon proposal are accurately being counted and received. Prior to sending my email below, the public
comments website listed a total of (31) entries and has stayed at that number for the past few days. I
understand that the emails were redacted to cover names to protect private information; however, I had
opened all email entries and my first email was not in there. Upon receipt of your email, I see that the
City has fixed the issue and is now currently representing (320) emailed comments shown in the
screenshot below. I've also reattached my original screenshot from my first email from residents stating
that their emails were not being received for continuity purposes. Thank you again for your swift action.
Sincerely,
Shelly Robbins
On Tue, Oct 29, 2024, 10:42 AM Theresa Bass <TBass@anaheim.net> wrote:
Hello Ms. Robbins,
Thank you for your email. I wanted to address any concerns the community may have with regard to the public
comment system. There are no issues with the system.
Public comments are redacted of any personal contact information (i.e. address, phone number, email) and
prepared for distribution to the City Council. The public comment system is monitored and postings will be made
throughout the day. Currently the website reflects all public comments received as of 9:30am this morning,
October 29.
If you have any questions, please do not hesitate to contact me.
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Thank you,
Theresa
Theresa Bass, CMC
City Clerk
City of Anaheim
200 S. Anaheim Blvd. #217
Anaheim, CA 92805
Email: tbass@anaheim.net
Phone: (714) 765-5166 | Fax: (714) 765-4105
From: Shelly R <
Sent: Tuesday, October 29, 2024 9:22 AM
To: Public Comment <publiccomment@anaheim.net>
Cc: Norma C. Kurtz <NKurtz@anaheim.net>; Jose Diaz <JoDiaz@anaheim.net>; Carlos A. Leon <CLeon@anaheim.net>;
Natalie Rubalcava <NRubalcava@anaheim.net>; Stephen Faessel <SFaessel@anaheim.net>; Natalie Meeks
<NMeeks@anaheim.net>; Nicholas J. Taylor <NJTaylor@anaheim.net>
Subject: \[EXTERNAL\] Deer Canyon Project - Public Comment Page Not Working Properly
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Warning: This email originated from outside the City of Anaheim. Do not click links or open
attachments unless you recognize the sender and are expecting the message.
Hello,
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I am sending an email and cc'ing all City Council Members and Nick Taylor in an attempt to let you know
about an issue with the public comment site not reflecting all of the letters being sent in. Myself and
several other residents have confirmed that they do not see their emails listed on the website, which is a
huge concern if our voices aren't being heard due to a technical glitch in the system. This provides an
inaccurate view of current thoughts regarding this project. Below is a screenshot of just one of the
discussions on the Anaheim Hills Buzz surrounding the public comments and emails not being
received.
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