Public Utilities 2024/10/23CITY OF ANAHEIM
PUBLIC UTILITIES BOARD
MINUTES
October 23, 2024
The agenda having been posted on Thursday, October 17, 2024, the Regular Meeting of the Public
Utilities Board (Board) was called to order by Chairperson J. Seymour at 5:00 p.m. on Wednesday,
October 23, 2024, in the Gordon Hoyt Conference Center, 2nd floor, Anaheim West Tower, 201 S.
Anaheim Blvd., Anaheim, California.
Board Members Present: Chairperson J. Seymour, M. Lee, A. Pham, T. Ibrahim
Board Members Absent: Vice -Chairperson A. Abdulrahman, T. Bilezikjian, A. McMenamin
City Staff Present: D. Lee, P. Starr, B. Beelner, C. Parker, J. Lonneker, J. Lehman,
M. Avelino -Walker, V. Tran, A. Lee, M. Mendoza, M. Seifen,
E. Krause, C. Ghaby, C. Gonzalez, P. Luna, C. Rizo, S. Chagolla,
P. Bogdanoff, A. Markis, N. Le
Guest(s) Present: None
AGENDA ITEM
1. PUBLIC COMMENTS.
2. APPROVE THE MINUTES OF THE REGULAR MEETING OF
SEPTEMBER 25, 2024. *
3. APPOINTMENT OF MEMBERS FOR THE SUSTAINABLE
HOMES & SUSTAINABLE SCHOOLS AWARDS AD HOC
SELECTION COMMITTEE.
Chairperson J. Seymour indicated that he was seeking up to three Board
Members to serve on the Sustainable Homes & Sustainable Schools
Awards ad hoc Committee. Board Members M. Lee, A. Pham, and
T. Ibrahim volunteered and agreed to be appointed as members.
Chairperson J. Seymour confirmed the appointments to the Sustainable
Homes & Sustainable Schools Awards ad hoc Committee.
ACTION TAKEN
There being no electronic or
oral public comments,
Chairperson J. Seymour
closed the public comments
portion of the meeting.
M. Lee moved the approval of
the Minutes of the Regular
Meeting of September 25,
2024. A. Pham seconded the
motion.
MOTION CARRIED: 4-0.
ABSTAINED: 0.
ABSENT: 3.
[A. Abdulrahman,
T. Bilezikjian,
A. McMenamin]
2024 - 88
4. PRESENTATION: CUSTOMER SERVICE APPRECIATION.
C. Ghaby, Customer Service Manager, shared that Anaheim Public
Utilities (APU) celebrated Customer Service Week in October, and
highlighted Customer Service's efforts in assisting with billing
inquiries, managing service requests, and helping those in financial
hardships.
C. Gonzalez, Customer Service Representative, shared a story about a
disabled customer who has faced ongoing challenges managing his
utility bill. APU was able to apply the Medical Lifeline Allowance and
the Emergency Utility Assistance Program funds to financially assist
him.
P. Luna, Customer Service Representative, noticed an account with an
unusually high water reading, far exceeding seasonal usage trends. A
field analysis of the residence was requested, and they found that the
water meter was actively rotating, indicating a leak on the customer's
property. P. Luna informed the customer of the situation and took
proactive measures by arranging for the customer to receive the Leak
Repair Rebate application, which offers financial assistance to help
cover the costs of necessary repairs. Additionally, P. Luna included
information about other assistance programs offered by APU. C. Rizo,
Customer Service Representative, subsequently followed up with the
customer to confirm receipt of the financial assistance applications that
were provided. APU staff identified and provided solutions to the
customer's issues, ensuring the customer felt supported and informed
every step of the way.
The Board thanked the Customer Service team for their valuable
services to APU's customers.
5. PRESENTATION: ELECTRIC SYSTEM RELIABILITY.
J. Martinez, Electric Operations Manager, presented the Electric
System Reliability report for 2023, and provided an overview of APU's
electric system, reliability indices, and industry -standard reliability
performance measurements. The report highlighted that APU ranks in
the top quartile (top 25%) among Publicly Owned Utilities (POUs)
nationwide, demonstrating superior reliability in outage frequency,
duration, and restoration times.
The report detailed the primary causes of outages, with older
underground direct buried cable failures identified as the leading cause
in 2023. To be proactive in reducing outages, APU uses outage data
and results from system inspections to prioritize maintenance
replacement efforts and continues efforts to harden the system with
tamper proof infrastructure to combat the frequency of wire theft,
which has become prevalent regionally.
2024 - 89
J. Martinez shared that APU is preparing for load growth from state-
wide electrification policy and increased development by addressing
supply -chain challenges and alternative procurement strategies. In
keeping with APU's customer -focused approach, J. Martinez discussed
efforts to support customers during prolonged outages by providing
temporary generators where feasible and enhancing communication
with residents. The Board inquired about the notification process during
an outage that affects customers who have special needs requiring
equipment running 24-hours a day. J. Martinez informed the Board that
customers are encouraged to notify Customer Service so that it is
reflected on their account.
The Board asked how APU determines when to change out the
underground cables that are causing failures. J. Martinez shared that
APU is proactively changing the underground cables, and engineers are
prioritizing locations throughout the city. The Board asked if the cables
are failing because of the electric vehicle power usage in those areas.
J. Martinez explained that the underground cables are failing primarily
because the cables are not as resilient as the newer type of cables that
are installed in protective conduits. The Board inquired what
percentage of the direct buried cable has been replaced within the APU
system. J. Lonneker, Assistant General Manager — Electric Services,
shared that approximately 76% of the underground cables have been
replaced. D. Lee, Public Utilities General Manager, shared that APU
has previously budgeted $6 million annually to replace cables, but has
most recently requested the Board's approval of a design -build package
to accelerate the underground cable replacements and will evaluate the
progress to determine how much APU should budget annually.
6. PRESENTATION: WATER USE EFFICIENCY REGULATIONS.
P. Bogdanoff, Water Engineering Manager, provided an overview of
the expectations following the `Making Conservation a California Way
of Life' regulations that were recently adopted by the State Water
Resources Control Board (SWRCB). The new regulation will require
about 400 water suppliers across California to meet water -use targets
and conservation goals and will require some agencies to cut water
usage by more than 30% within the next 16 years. The Board inquired
which agencies would be required to cut water usage. P. Bogdanoff
shared that cuts will be made across all of California, but the most
significant reductions will be seen in the Inland Empire.
P. Bogdanoff shared that the State of California issued an Executive
Order in 2016 prompting the SWRCB and Department of Water
Resources (DWR) to develop water use efficiency standards. P.
Bogdanoff provided a brief overview of the Urban Water Use
Objective, sharing that APU would be required to meet an 8-12%
reduction over the next 16 years. APU will qualify for the Groundwater
Bonus Incentive thanks to the groundwater replenishment system made
by agencies in Orange County.
2024 - 90
To meet the expectations of the water use efficiency regulations, APU
will look at existing rebates, programs, partnerships, education, and
outreach approach to analyze the data to create a plan to stay in
compliance. APU plans to continue to focus on community outreach
and finding ways to educate customers on water conservation.
P. Bogdanoff provided an overview of the projected timeline, including
key dates and significant milestones leading up to the 2040 goal. The
cost impact to the City of Anaheim (City) is projected to be up to $100
million by the year 2040, with the estimated cost impact to the State of
California being up to $10 billion.
The Board asked for an example of the type of costs APU would incur.
P. Bogdanoff anticipates APU to provide customers with funds towards
rebates and programs associated with landscape transformation
projects. C. Parker, Assistant General Manager — Water Services,
shared that costs for staff to manage the programs and rebates would
also be incurred. The Board inquired how APU will address the
Homeowner Associations (HOA) in District 6 where the drought
tolerance landscapes vary. D. Lee shared that APU would promote
different methods of irrigation where less water is needed.
7. RECOMMEND APPROVAL OF THE RENEWABLE POWER
PURCHASE AND SALE AGREEMENT WITH ENERGY
DEVELOPMENT & CONSTRUCTION CORPORATION (DOING
BUSINESS AS EDCC) BY WHICH EDCC WILL OWN,
OPERATE, AND MAINTAIN A WIND FARM GENERATING
FACILITY (PROJECT) AND SELL TO THE CITY OF
ANAHEIM ALL PROJECT -GENERATED ENERGY AND
RENEWABLE ATTRIBUTES INCLUDING A RIGHT OF FIRST
REFUSAL TO FUTURE POTENTIAL PRODUCTS, WITH AN
INITIAL TERM OF TEN YEARS, AT AN APPROXIMATE
ANNUAL COST OF $1.8 MILLION, WHICH MAY BE
INCREASED ONCE BY UP TO 17% IF THE PROJECT'S
GENERATION IS EXPANDED. *
A. Markis, Senior Integrated Resources Planner, provided an overview
of the Karen Avenue Wind project (Wind Project), which was procured
through a Request for Proposals (RFP) issued by APU. The Wind
Project, developed by Energy Development & Construction Corp
(EDCC), is located in North Palm Springs, adjacent to APU's existing
31-Megawatt (MW) San Gorgonio Wind Project. This local resource
has a capacity of 11.7 MW and is projected to generate approximately
30,000 Megawatt hours (MWh) annually, sufficient to power about
5,000 Anaheim homes. This is a 10-year agreement with a fixed price
of $59 per MWh and an estimated annual cost of $1.8 million. The
operation date is expected to begin on January 1, 2026.
The Board asked how $59 per MWh compares to APU's average
renewable cost per MWh. A. Markis shared that the average cost is $85
T. Ibrahim moved
recommendation of approval
of the Renewable Power
Purchase and Sale Agreement
with Energy Development &
Construction Corporation, dba
EDCC. A. Pham seconded the
motion.
MOTION CARRIED: 4-0.
ABSTAINED: 0.
ABSENT: 3.
[A. Abdulrahman,
T. Bilczikjian,
A. McMenamin]
2024 - 91
per MWh. The Board inquired what the overall cost per MWh, not only
renewable costs, would be for APU. E. Krause, Integrated Resources
Manager, shared that the overall cost is about $90-95 per MWh,
including APU's traditional resources.
The Wind Project offers the City full environmental attributes to meet
Renewable Portfolio Standard (RPS) goals and provides the option to
add a battery energy storage project in the future, which would enable
storing wind energy for use during peak demand. A. Markis shared
expected energy output and highlighted seasonal and daily production
peaks, with the highest generation in spring and early summer. The
agreement's structure provides price stability, environmental
compliance benefits, and future flexibility to adapt to changing energy
needs.
The Board inquired how future battery energy storage can be added to
the project. A. Markis shared that if the developer chooses to add
battery energy storage, APU will have the first right of refusal to add
this technology to the project and would seek an amendment to the
agreement for Board and City Council consideration.
The Board also inquired about the concentration of APU's energy assets
in the Inland Empire and potential risks related to climate change or
extraordinary events impacting energy transmission. E. Krause shared
that the San Gorgonio project and the Karen Avenue Wind Project are
the only ones located in the Inland Empire. D. Lee explained that the
City's portfolio includes a variety of resources, such as wind assets in
Wyoming, ensuring a balanced geographic distribution. Additionally,
interconnection with the California Independent System Operator
(CAISO) grid is essential when evaluating potential projects including
the speed at which developers can secure all permits.
8. RECOMMEND APPROVAL OF THE GRACE ORCHARD
SOLAR PROJECT POWER SALES AGREEMENT WITH
SOUTHERN CALIFORNIA PUBLIC POWER AUTHORITY
(SCPPA) BY WHICH SCPPA WILL SELL TO THE CITY OF
ANAHEIM ENERGY AND ASSOCIATED RENEWABLE
ATTRIBUTES GENERATED BY THE GRACE SOLAR
PROJECT, WITH A TWENTY-YEAR TERM, AT A NOT -TO -
EXCEED ANNUAL COST OF $13.3 MILLION. *
A. Markis briefed the Board on the Grace Solar project (Solar Project),
which is being developed by NextEra Energy Resources, located in
Blythe, CA, near the Colorado River and Anaheim will receive a
capacity of 100 MW of solar power, enough for approximately 46,000
homes. The agreement is with the Southern California Public Power
Authority (SCPPA) who issued an RFP on behalf of public utilities who
are member agencies. In addition to APU, the cities of Pasadena and
Colton are co -participants in the Solar Project, and the agreement is
structured with a 20-year term, and the anticipated operational start date
M. Lee moved
recommendation of approval
of the Grace Orchard Solar
Project Power Sales
Agreement with Southern
California Public Power
Authority (SCPPA).
T. Ibrahim seconded the
motion.
MOTION CARRIED: 4-0.
ABSTAINED: 0.
ABSENT: 3.
[A. Abdulrahman,
T. Bilezikjian,
A. McMenamin]
2024 - 92
is December 2027. APU's share of the Solar Project is 100 MW and the
environmental attributes will support compliance with statewide RPS
goals. The Solar Project cost has a base rate of $43.71 per MWh and a
ceiling of $47.46 per MWh to address developer risks tied to material
costs and supply chain constraints. Additionally, third -parry auditing
will ensure cost accountability. The annual estimated expense is
between $12.3M and $13.3M.
A. Markis shared monthly solar output, which peaks in the spring and
summer, complementing the Karen Avenue Wind Project generation
profile, which peaks in the evening. This agreement represents APU's
largest solar project to date.
The Board inquired about potential concerns regarding damages from
hail in the project area. B. Beelner, Assistant General Manager —
Finance and Energy Resources, explained that hail in this particular
area is not a major concern. The Board inquired who is responsible for
the maintenance. A. Markis shared that the maintenance costs will be
incurred by the developer.
The Board asked what APU anticipates the total number of MWh to be
with the Karen Avenue Wind project and Grace Orchard Solar project.
B. Beelner shared that APU will receive I I I MWh total from both
projects. The Board asked if this would replace coal. B. Beelner shared
that the battery storage project, that was previously approved by the
Board, will replace the capacity, while the Grace Solar Project will
provide energy to power or fill the batteries.
9. RECOMMEND APPROVAL OF AN AGREEMENT WITH
WECK LABORATORIES, INC. FOR WATER AND
ENVIRONMENTAL LABORATORY TESTING, ANALYSIS,
AND REPORTING SERVICES, FOR AN INITIAL TERM OF
TWO YEARS WITH UP TO FOUR ONE-YEAR OPTIONAL
RENEWALS, AT A NOT -TO -EXCEED COST OF $400,000 WITH
A 15% CONTINGENCY FOR AS -NEEDED EXTRA SERVICES. *
C. Parker provided an overview of the agreement with Week
Laboratories, Inc., sharing that the majority of water quality testing is
conducted by the City's Water Quality Laboratory located at the Lenain
Water Treatment Plant. Only 2% of tests are needed to be conducted by
an outside laboratory due to specialized equipment. It is not cost
effective for Anaheim to purchase this specialized equipment. C. Parker
mentioned that APU received four responses to the RFP and the
selection committee selected Week Laboratories per Council Policy
4.1. The contract will have a two-year initial term with options for up to
four annual extensions for a not -to -exceed cost of $400,000.
M. Lee moved
recommendation of approval
of the Agreement with Week
Laboratories, Inc. for water
and environmental laboratory
testing, analysis, and reporting
services. T. Ibrahim seconded
the motion.
MOTION CARRIED: 4-0.
ABSTAINED: 0.
ABSENT: 3.
[A. Abdulrahman,
T. Bilezikjian,
A. McMenamin]
10. RECOMMEND APPROVAL OF AN AGREEMENT WITH C.R. & A. Pham moved
A. CUSTOM APPAREL INC. FOR FABRICATION, recommendation of approval
INSTALLATION, AND MAINTENANCE OF GRAFFITI of an Agreement with C.R. &
ABATEMENT MEASURES ON GROUND -MOUNTED A. Custom Apparel Inc. for
2024 - 93
ELECTRICAL EQUIPMENT, WITH AN INITIAL TERM OF
THREE YEARS AND UP TO TWO OPTIONAL ONE-YEAR
RENEWALS, AT AN AVERAGE ANNUAL COST OF $298,300
(FIVE-YEAR AVERAGE) WITH A 15% CONTINGENCY FOR
AS -NEEDED EXTRA SERVICES. *
S. Chagolla, Senior Electrical Engineer, provided an overview of
APU's graffiti abatement measures on ground -mounted electrical
equipment, including information about the City's current graffiti
removal practices and APU's supplemental Graffiti Abatement
program. APU has ongoing efforts to mitigate graffiti on utility
equipment by installing vinyl wraps and approximately 47% of utility
equipment has been wrapped. The proposed agreement will have an
average annual cost of $298,300 for vinyl wrapping over a five-year
term.
The Board inquired if the agreement includes the maintenance of pre-
existing utility equipment vinyl wraps. S. Chagolla indicated that the
primary focus will be to apply vinyl wraps to equipment that has not
been previously wrapped, although the agreement will cover
maintenance related issues as they come up. The Board inquired if the
vendor can partially rewrap to avoid wrapping the entire electrical
equipment. D. Lee explained that APU will work with C.R.&A Custom
Apparel, Inc. to determine the best approach when maintaining vinyl
wraps.
The Board commented that this is not a sole source supplier. D. Lee
confirmed that C.R. & A. Custom Apparel, Inc. was the only entity that
submitted a proposal through the RFP process.
11. ANNUAL EMERGENCY RESPONSE AND PLANNING
REPORT.
J. Lehman, Assistant General Manager — Administration and Risk
Services, provided an update on APU's Emergency Response Planning
program (ERP), which provides staff information and guidance on
actions to be taken before, during and after major emergencies. The
ERP supplements City-wide efforts to prepare for and respond to
emergencies. J. Lehman shared that annual updates are provided to the
Board as part of this program.
J. Lehman shared that during this past year there were no major outages
on either the electric or water services' systems that triggered the
activation of the ERP. There were no City-wide emergencies that
caused APU's participation in the activation of the Emergency
Operation Center (EOC). J. Lehman shared that the annual training
exercise was conducted in September in the EOC and included the
Anaheim Fire and Rescue department.
The Board inquired if APU identified any areas for improvement
resulting from the training exercise. J. Lehman shared that there is
fabrication, installation, and
maintenance of graffiti
abatement measures.
T. Ibrahim seconded the
motion.
MOTION CARRIED: 4-0.
ABSTAINED: 0.
ABSENT: 3.
[A. Abdulrahman,
T. Bilezikjian,
A. McMenamin]
2024 - 94
always room for improvement, especially in communications, but APU
does focus on receiving feedback from staff on ways to improve after
the training exercise. The Board asked if the annual training exercise
was an incident scenario to assess how staff would respond. J. Lehman
explained that incident scenarios have been used for past exercises, but
this year the focus was on notification requirements and staff
communications. It was also a chance for staff to see the City's new
EOC.
12. QUARTERLY STATUS REPORT FOR PRE -QUALIFIED
PROFESSIONAL SERVICES, CONSTRUCTION, AND
MATERIAL PURCHASES (JULY-SEPTEMBER 2024).
D. Lee explained that APU utilizes agreements with pre -qualified
contractors and professional consultants and provided an update on the
fiscal year 2024/25 projects. The number of projects on the report were
low due to it being the first quarter, and there are other standard
construction projects that were approved through City Council that are
not indicated on this report.
J. Lonneker informed the Board that an additional five firms were
added to the Design -Build Master Agreement (DBMA) pre -qualified
list to increase competitive bidding on the DBMA projects, now
totaling nine firms. J. Lonneker explained these types of projects
include direct buried cable replacement and having additional qualified
firms will support APU's efforts to accelerate cable replacement.
J. Lonneker also highlighted an ongoing project to upgrade and
modernize Sharp Substation.
C. Parker shared that the water group is planning on awarding three
pipeline projects this year on the DBMA. The water capital
improvement program is on track to complete the planned work and is
45% complete. C. Parker mentioned the projects highlighted in the
report are three groundwater treatment plants removing Per- and
polyfluoroalkyl substances (PFAS). All groundwater plants are now
operational with only sitework remaining.
13. ANAHEIM PUBLIC UTILITIES 2024 STATE LEGISLATIVE
UPDATE.
J. Lehman provided an overview of the 2024 Legislative Update report,
mentioning that over 2,500 bills were introduced this year, and of the
bills that APU was tracking 44 were passed into law, with some having
no impact to APU. J. Lehman shared that the most impactful bills that
passed this year are ones that APU has been following, including:
• AB 1820, AB 3012, SB 1210 —Housing Development Fee
Estimates; and,
• AB 2561 — Local Public Employees: Vacant Positions.
2024 - 95
J. Lehman highlighted several areas of legislation that APU expects to
see next year, including:
• Affordability — for both water and electric services;
• Electric infrastructure;
• Cap and trade program reinstatement after 2030; and,
• Regionalization of the electric grid.
14. UPDATE ON ELECTRIC SYSTEM ITEMS.
J. Lonneker provided an update on the Public Power Week Celebration
hosted by APU on October IOth. APU hosted over 80 students from
Dr. Jonas E. Salk Elementary School who participated in electrical
safety demos, including common risks around the house, and hazards
around power lines and electrical equipment out in the community.
APU Electric Crews provided bucket truck rides in the new all electric
bucket trucks. J. Lonneker shared that APU received positive comments
from the public and City staff that the trucks were quiet and emission
free.
J. Lonneker shared that D. Aguon, Electric Crew Supervisor,
J. Ramirez, Electric Meter Supervisor, M. Cervantes, Utilities
Troubleshooter, D. Diaz, Apprentice Line Mechanic, and R. Berry,
Apprentice Line Mechanic, competed in the 2024 International
Lineman's Rodeo in October in Kansas. For the Journeyman Municipal
Division, the APU team placed 61h out of 46 teams, and 32°d out of 227
teams in the "Best of the Best" category, which includes large Investor -
owned Utilities (IOU) and contracting firms from across the nation. The
team placed higher than all other Publicly -owned Utilities (POU) in
Southern California teams. J. Lonneker highlighted that D. Diaz won I"
place in the Apprentice Mystery Event category of the competition. The
APU team performed well against some of the best lineman nationally
doing traditional lineman operations.
15. UPDATE ON WATER SYSTEM ITEMS.
C. Parker shared that the rain year started on October Pt. C. Parker
shared that APU experienced a low water pressure event in central
Anaheim, but staff was able to restore pressure in less than an hour.
Changes to system configurations have been made to prevent the
occurrence in the future.
C. Parker mentioned that a tour was conducted at the La Palma
Groundwater Treatment site for students from the National Society of
Black Engineers Los Angeles Chapter and Engineering Technology at
Long Beach City College. The tour was requested by the State Division
of Drinking Water.
C. Parker shared that the Linda Vista Groundwater Treatment Plant
Dedication event, celebrating the completion of the Phase A and B
Projects, took place earlier this month. The event was attended by
2024 - 96
students from Loara High School, City Council members, Board
members, Orange County Water District, and staff who worked on the
project.
APU staff and Board Members M. Lee and T. Bilezikjian attended the
Orange County Water Summit. The summit discussed items such as
Proposition 4, water use efficiency, decarbonization, and cybersecurity.
C. Parker briefed the Board on the Orange County Water Association
Operator Expo recently attended by APU staff. The event provided
training, networking, and competitions.
The Board asked how the negotiations were going on the conservation
of the Colorado River. C. Parker mentioned that they will not be
completed by the end of the calendar as planned.
16. UPDATE ON FINANCE AND ENERGY RESOURCES ITEMS.
B. Beelner informed the Board that the new Intermountain Power
Project (IPP) combined cycle natural gas plant will begin producing test
energy in January, and that APU is working with other members and
with CAISO to schedule the test energy. B. Beelner shared that APU
previously was concerned about delays in the completion of the new
combined cycle plant, but for now it is on schedule.
The Board asked about the positive budget variance in the electric
operating budget and if there were any plans for the cost savings APU
has produced during FY 2024/25 so far. B. Beelner explained that APU
has significant capital requirements, and that the operating savings may
go to capital investment and forestall a planned bond issuance.
17. UPDATE ON ADMINISTRATION AND RISK SERVICES
ITEMS.
J. Lehman reviewed the safety metrics, and shared that there were three
injuries this month: an arm strain, a cut finger, and a knee injury.
J. Lehman shared that APU exceeded the target for Days Away,
Restricted, or Transferred (DART) because these preventable injuries
often result in time off from normal work duties. J. Lehman explained
that one day away from normal work duties, even if other work is being
performed, is counted in the DART metric. J. Lehman mentioned that
APU continues to provide training, including safety awareness, and
incident reviews with staff to help increase safety awareness.
J. Lehman shared that the Customer Information System Upgrade
project to extend the life of the existing system is scheduled to go -live
in mid -November. J. Lehman said that the customer experience will be
similar to the existing one since this is an upgrade of the existing
2024 - 97
system. However, navigation through the system should be more
intuitive, and there will be added features, such as the:
• ability to transfer accounts to new location online, stop service
and move -outs; and,
• guest access where a customer can designate an authorized party
on the account — such as a parent or child.
Customers will notice an updated layout that is more intuitive and user
friendly. Existing features will be available; however, key tasks will be
easier to access and overall better organization. Additional features to
enhance the customer experience will be added on as they become
available such as the ability to view electric usage and receive electric
usage alerts. J. Lehman shared that APU will be providing information
to customers in the coming weeks.
18. ITEMS BY SECRETARY.
D. Lee shared agenda items planned for next month:
• Financial Update Presentation;
• New Customer Web Portal Demonstration;
• Water System Reliability Update; and,
• Agreement for Water Quality Management Software.
D. Lee shared the following updates:
• The Boards and Commission Recognition Dinner was well
attended;
• APU joined other departments at a neighborhood meeting to
address safety concerns and inform the community about
electric vehicles since the new development was already
prewired for the chargers;
• Bill assistance was offered at a community resource event to
residents;
• APU attended a Wildfire Event hosted by the Anaheim Fire &
Rescue department to inform residents about rebates offered to
fire harden their homes; '
• APU attended a senior citizen event to provide information
about the senior discount offered by APU;
• APU hosted a resource fair at Imperial Elementary School to
offer different programs to residents, as well as electric vehicle
test drives;
• APU participated in the High School Mentoring Program with
Anaheim Union High School District; and,
• APU is in the process of decommissioning the Kraemer Power
Plant.
2024 - 98
19. ITEMS BY BOARD MEMBERS.
A. Pham thanked APU for the continuous community outreach, and
congratulated staff on the Linda Vista Dedication event, including the
student speaker from Loara High School.
M. Lee shared that it was great to see that students were recognized at
the Orange County Water Summit. M. Lee thanked APU for sharing the
process of decommissioning the Kraemer Power Plant. M. Lee thanked
APU staff for the Linda Vista Dedication event.
Chairperson J. Seymour was impressed with quality of the
presentations and for providing opportunities for staff to grow within
APU.
20. ADJOURN: (NEXT REGULAR MEETING ON NOVEMBER 20,
2024, AT 5:00 P.M.)
Re :--,,tfully s fitted,
Dukku Lee
Public Utilities General Manager
T. Ibrahim moved to adjourn
the Regular Meeting in the
Gordon Hoyt Conference
Center at 7:06 p.m. to the
Board's Regular Meeting date
of November 20, 2024, at 5:00
p.m. A. Pham seconded the
motion.
MOTION CARRIED: 4-0.
ABSTAINED: 0.
ABSENT: 3.
[A. Abdulrahman,
T. Bilezikjian,
A. McMenamin]
* Indicates item(s) that will be forwarded to City Council for action upon recommendation by the Board.
** Indicates item(s) that will be forwarded to the City Clerk and City Council for informational purposes.
2024 - 99