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RES-2026-022RESOLUTION NO.2026-022 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ANAHEIM ADOPTING MODIFICATIONS, WHICH DO NOT INCREASE RATES OR FEES, TO RULE NOS. 11 AND 16 OF THE WATER RATES, RULES AND REGULATIONS, AS ORIGINALLY ADOPTED BY RESOLUTION NO. 72R-600 AND MOST RECENTLY AMENDED BY RESOLUTION NO. 2024- 023, AND MAKING DETERMINATIONS UNDER THE CALIFORNIA ENVIRONMENTAL QUALITY ACT ("CEQA"). WHEREAS, the City of Anaheim ("Anaheim"), through its Public Utilities Department ("APU"), owns and operates a water production, transmission, and distribution system for the distribution of water to residents and businesses of Anaheim and has adopted Water Rates, Rules and Regulations governing the terms and conditions under which APU provides such water service; and WHEREAS, APU is a publicly owned utility that continuously seeks opportunities to minimize administrative and fiscal burdens while remaining in a position to maintain service reliability and high industry standards; and WHEREAS, in support of the foregoing, APU staff developed and recommends modifications to Rule Nos. 11 and 16 (together, "Rule Modifications") of the Water Rates, Rules and Regulations; and WHEREAS, it is reasonable and appropriate to modify Rule No. 1 I of the Water Rates, Rules and Regulations, as set forth in Attachment A, to reinforce existing customer protections and clarify billing and service continuity procedures; and WHEREAS, it is reasonable and appropriate to modify Rule No. 16 of the Water Rates, Rules and Regulations, as set forth in Attachment B, to clarify circumstances necessitating APU's access to water infrastructure on private property and to make other administrative adjustments, including service request and plan check processes; and WHEREAS, at its meeting of February 25, 2026, the Public Utilities Board reviewed the proposed Rule Modifications, which are on file with the Office of the City Clerk, and recommended that the City Council adopt the Rule Modifications and determine that the action is not subject to CEQA; and WHEREAS, the City Council has considered the Public Utilities Board's recommendations, the staff report, and all accompanying evidence and desires to adopt the Rule Modifications and make the environmental determinations set forth in this Resolution. NOW, THEREFORE, BE IT RESOLVED by the City Council as follows: 1. The City Council finds and determines that the adoption of this Resolution and the proposed Rule Modifications are not subject to CEQA because the action does not constitute a "project" within the meaning of the CEQA Guidelines (Cal. Code Regs., tit. 14, ch. 3), sections 1 15060(c)(2)-(3) and 15378, in that it is a regulatory/administrative action establishing standards and terms that do not approve, commit Anaheim to, or result in any physical changes to the environment, and that, to the extent any of the actions could be considered a "project," it is exempt from CEQA pursuant to CEQA Guidelines section 15061(b)(3) and 15301-15304. 2. The City Council hereby adopts the proposed Rule Modifications (Nos. 11 and 16) of the Water Rates, Rules and Regulations in the form attached hereto as Attachments A and B, which are incorporated herein by this reference. 3. The Rule Modifications adopted herein shall become effective April 3, 2026. 4. The Anaheim Public Utilities General Manager is hereby authorized and directed to prepare, promulgate, publish, and implement changes to the Water Rates, Rules and Regulations as set forth herein. THE FOREGOING RESOLUTION is approved and adopted by the City Council of the City of Anaheim this 24t' day of March, 2026, by the following roll call vote: AYES: Mayor Aitken and Council Members Leon, Balius, Rubalcava, Kurtz, Maahs and Meeks NOES: None ABSENT: None ABSTAIN: None V OF THE CITY OF ANAHEIM 157574 CITY OF ANAHEIM • •CITY OF 2 Attachment A Water Rates, Rules and Regulations Rule No. 11 Effective April 3, 2026 CITY OF ANAHEIM Utilities Financial Services 201 S. Anaheim Blvd. Anaheim, CA 92805 WATER RATES, RULES AND REGULATIONS RULE NO. 11 DISCONTINUANCE AND RESTORATION OF SERVICE A. PAST DUE BILLS OR SUMMARY BILLS Page No. 3.11.1 Bills or Summary Bills rendered will be considered past due if not paid within fifteen (15) business days of the bill or Summary Bill issuance date. B. NONPAYMENT OF BILLS When a bill or Summary Bill for Service has become past due and an overdue notice and final written notice of discontinuance have been issued, Service may be discontinued if the bill or Summary Bill is not paid within the time required by such notice. Any Customer who contests billed consumption and has initiated a complaint or requested an investigation in accordance with Rule No. 10 shall not have Service discontinued for nonpayment during the pendency of an investigation by the City of the Customer's dispute or complaint provided the Customer also keeps current the account for Services as charges accrue in each subsequent billing period. Services shall not be discontinued for nonpayment for any Customer complying with an payment arrangement entered into with the City, provided the Customer also keeps current the account for Services as charges accrue in each subsequent billing period. If in a landlord/residential tenant relationship a landlord is responsible for payment of the water utility bill and the Service is through a master Meter, the Utility shall not terminate residential occupant's (i.e., tenant) Service during the pendency of an investigation by the Utility of a Customer dispute or complaint, even if the Customer does not keep current the account for Services or if the Customer has been granted an extension of the period for payment of a bill. 2. Services to a residential Customer will not be discontinued for non-payment when the Customer has established to the satisfaction of the City that such termination would be especially dangerous to the health of the Customer or a full-time resident of the Customer's household. Certification from a primary care provider, as that term is defined in Welfare Institutions Code section 14088(b)(1)(A), may be required by the City. The City shall make available to Customers, upon request, information regarding agencies and/or organizations that may provide financial assistance. If in a landlord/residential tenant relationship a landlord is responsible for payment of the water utility bill and the Service is through a master Meter, the Utility shall not terminate residential occupant's (i.e., tenant) Service if a public health or building officer certifies that termination would result in a significant threat to the health or safety of the residential occupants or the public. (Continued) ISSUED BY: Effective: by Resolution No.: Dated: Dukku Lee Superseding Resolution No.: 2020-020 Dated: 04-25-17 General Manager CITY OF ANAHEIM Utilities Financial Services 201 S. Anaheim Blvd. Anaheim, CA 92805 WATER RATES, RULES AND REGULATIONS RULE NO. 11 DISCONTINUANCE AND RESTORATION OF SERVICE Page No. 3.11.2 B. NONPAYMENT OF BILLS (Continued) 3. If a bill or Summary Bill is past due as set forth in Section A above, the Utility may discontinue the Customer's Service for nonpayment at any location served by the Utility, subject to the notice and timing requirements of this Section. Before discontinuing Service for nonpayment, the Utility shall mail a final written notice of discontinuance to the Customer at least ten (10) business days before the proposed discontinuance. Such ten-day period shall begin five (5) business days after the notice is mailed. For residential Service, (a) Service shall not be discontinued for nonpayment until payment has been delinquent for at least sixty (60) calendar days, and (b) the final written notice of discontinuance shall be mailed in the manner prescribed by and include the information specified in Health and Safety Code section 116908(a). All notices issued under this Section shall be provided in English, languages listed in Civil Code section 1632, and any other language spoken by at least five percent (5%) of Anaheim's residents. Notwithstanding the foregoing, residential Customers who are delinquent under the terms of a payment arrangement shall be subject to discontinuation procedures as required by Health and Safety Code section 116910(b)(3). 4. If a Customer is receiving more than one Service, any or all Services may be discontinued when any Service, regardless of location, is discontinued for nonpayment. However, residential Service will not be discontinued because of nonpayment of bills or Summary Bills for other Classes of Service. The Utility shall not terminate residential occupant (i.e., tenant) Service if a delinquent account relates to another property owned, managed, or operated by the Customer. 5. Under no circumstances may Service be discontinued for nonpayment of a bill or Summary Bill to correct previously billed incorrect charges for a period in excess of the preceding three months, unless such incorrect charges have resulted from the Customer not abiding by the applicable Tariff Schedules. 6. On any Saturday, Sunday, legal holiday recognized by the City of Anaheim, or at any time during which the business office of the City is not open to the public, Service will not be discontinued on those days by reason of delinquency in payment for Services. 7. The Utility may offer an payment arrangement if a residential Customer meets certain State law requirements, and any such agreement shall contain terms consistent with that State law. 8. Residential Customers enrolled in a water bill assistance program contained in Water Rule No. 26 shall not have Service discontinued for nonpayment, consistent with State law, if they comply with the applicable terms of such bill assistance program. (Continued) ISSUED BY: Effective: by Resolution No.: Dated: Dukku Lee Superseding Resolution No.: 2020-020 Dated: 04-25-17 General Manager CITY OF ANAHEIM WATER RATES, RULES Utilities Financial Services AND REGULATIONS 201 S. Anaheim Blvd. Page No. 3.11.3 Anaheim, CA 92805 RULE NO. 11 DISCONTINUANCE AND RESTORATION OF SERVICE C. UNSAFE EQUIPMENT AND SERVICE DETRIMENTAL TO OTHER CUSTOMERS The Utility may refuse or immediately discontinue Service to a Customer (including a residential Customer) if the Utility determines (1) that any part of the Customer's plumbing or other equipment, or the use thereof, is unsafe or in violation of applicable laws, ordinances, rules or regulations of public authorities, or (2) that any condition or use existing upon the Customer's Premises is detrimental to the Utility's facilities or impairs the ability of the Utility to provide Service to its Customers. The Utility shall not provide Service or continue Service until the conditions described in (1) and (2) of the previous sentence no longer exist. The Utility may provide written or telephonic notice prior to discontinuation of Service when the Utility determines circumstances allow for such notice. The Utility does not assume any responsibility for inspecting or repairing the Customer's plumbing or other equipment or any part thereof and assumes no liability therefor. The Utility will not provide Service to any equipment, the operation of which will be detrimental to the Service of the Utility or its other Customers and will discontinue Service to any Customer who continues to operate such equipment after having been given written or telephonic notice by the Utility to cease doing so. D. FRAUD The Utility may refuse or discontinue Service if the Utility determines that the acts of the Customer or the conditions upon their Premises indicate (1) an intent to defraud the Utility or (2) the occurrence of a Diversion. A fee will be collected for the investigation of acts of fraud and/or Diversion as set forth in Rule No. 23 provided, however, that said fee shall not limit Customer's liability for any fraud or other Diversion. The Utility may provide written notice prior to discontinuation of Service when the Utility determines circumstances allow for such notice. E. FAILURE TO ESTABLISH OR REESTABLISH CREDIT If, in its sole discretion, the Utility provides Service before an Applicant establishes creditworthiness, the Utility may discontinue Service consistent with the Rates, Rules and Regulations if the Applicant fails to establish creditworthiness and provide security in accordance with Rule No. 6-A. If a Customer fails to reestablish their creditworthiness or provide security in accordance with Rule No. 6-B, the Utility may discontinue Service in accordance with the Rates, Rules and Regulations. F. NONCOMPLIANCE Except as otherwise expressly provided in this Rule No. 11, the Utility may discontinue Service for a Customer's noncompliance with the Rates, Rules and Regulations if, after at least five (5) business days written notice to the Customer, the Customer has not corrected the noncompliance as required by the notice. The Utility may dispense with the giving of such notice in the event the Utility determines the existence of dangerous conditions or other circumstances that require the immediate discontinuation of Service. ISSUED BY: Effective: by Resolution No.: Dated: Dukku Lee Superseding Resolution No.: 2020-020 Dated: 04-25-17 General Manager CITY OF ANAHEIM WATER RATES, RULES Utilities Financial Services AND REGULATIONS 201 S. Anaheim Blvd. Page No. 3.11.4 Anaheim, CA 92805 RULE NO. 11 DISCONTINUANCE AND RESTORATION OF SERVICE G. CUSTOMER'S REQUEST FOR PERMANENT SERVICE DISCONTINUANCE When a Customer desires to terminate Service, the Customer shall give the Utility not less than two (2) business days notice of their intention, and provide (1) the date on which the Customer wishes the termination to become effective, and (2) the address to which the closing bill or Summary Bill is to be mailed. Should a Customer request accelerated discontinuation of Service, the Utility may accommodate the Customer's request provided that resources are available. A Customer is responsible for all Service furnished at the Customer's Premises until two (2) business days after receipt of such notice by the Utility or until the date of termination specified in the notice, whichever date is later. H. CUSTOMER'S REQUEST FOR TEMPORARY SERVICE DISCONTINUANCE Where the use of water is seasonal or intermittent, no adjustment will be made for a temporary reduction of usage. Any Customer who resumes Service within twelve (12) months must pay all charges that would have been billed had Service been continuous. RESTORATION - RECONNECTION CHARGE Prior to restoring Service that has been discontinued for nonpayment of bills or Summary Bills or for failure to otherwise comply with the Rates, Rules and Regulations, the Customer shall pay a reconnection charge for each incident in which the Service(s) was disconnected, in the amount set forth in Rule No. 23. For residential Customers whose household income is below two hundred percent (200%) of the federal poverty level, any reconnection charge shall comply with the maximum limits established by Health and Safety Code section 116914, as it may be amended from time to time. In the event that the Utility determines that the Customer is not at fault, including situations such as a payment being lost in the mail or other such situations, the Utility in its sole discretion may waive the reconnection charge. If Service(s) has been restored illegally or damaged due to tampering, the Customer shall compensate the Utility for all damage incurred by the Utility prior to reconnection. The Customer remains responsible for all damage incurred by the Utility whether or not Service is reconnected. If the Customer makes a request to expedite the restoration or reconnection of Service, the Utility may accommodate the Customer's request after the Utility's regular restoration or reconnection hours to the extent resources are available. In such cases, an additional charge will be assessed on the Customer in the amount set forth in Rule No. 23, subject to the limitations of applicable State law for qualifying low-income residential Customers. Prior to restoring Service that has been discontinued for nonpayment of bills or Summary Bills or for failure to otherwise comply with the Rates, Rules and Regulations, the Customer shall pay a reconnection charge for each incident in which the Service(s) was disconnected. In the event that the Utility determines that the Customer is not at fault, including situations such as a payment being lost in the mail or other such situations, the Utility in its sole discretion may waive the reconnection charge. If Service(s) has been restored illegally or damaged due to tampering, the Customer shall compensate the Utility for all damage incurred by the Utility prior to reconnection. The Customer remains responsible for all damage incurred by the Utility whether or not Service is reconnected. (Continued) ISSUED BY: Effective: by Resolution No.: Dated: Dukku Lee Superseding Resolution No.: 2020-020 Dated: 04-25-17 General Manager CITY OF ANAHEIM Utilities Financial Services 201 S. Anaheim Blvd. Anaheim, CA 92805 WATER RATES, RULES AND REGULATIONS RULE NO. 11 DISCONTINUANCE AND RESTORATION OF SERVICE Page No. 3.11.5 If the Customer makes a request to expedite the restoration or reconnection of Service, the Utility may accommodate the Customer's request after the Utility's regular restoration or reconnection hours to the extent resources are available. In such cases, an additional charge will be assessed on the Customer in the amount set forth in Rule No. 23. J. REQUEST FROM RESIDENTIAL OCCUPANT (TENANT) TO BECOME CUSTOMER If a landlord in a landlord/residential tenant relationship is responsible for the payment of the water utility bill and the account is in arrears, the residential occupant (i.e., tenant) shall have the right to become the Customer without being required to pay the amount due on the landlord's delinquent account. In order for the Utility to make Service available, the residential occupant (i.e., tenant) must agree to the terms and conditions of Service. K. REMOTE DISCONTINUANCE AND RESTORATION The Utility may discontinue or restore Service remotely through electronic means when available, provided that proper notice is given to the Customer no less than two (2) business days in advance. L. STATE LAW Should there be a conflict between this Rule No. 11 and State law, as amended from time to time, State law shall govern, except to the extent that the provisions of this Rule are more favorable for the Customer or residential occupants of a detached Single -Family Dwelling or Multi -family Accommodation. ISSUED BY: Effective: by Resolution No.: Dated: Dukku Lee Superseding Resolution No.: 2020-020 Dated: 04-25-17 General Manager Attachment B Water Rates, Rules and Regulations Rule No. 16 Effective April 3, 2026 CITY OF ANAHEIM Utilities Financial Services 201 S. Anaheim Blvd. Anaheim, CA 92805 WATER RATES, RULES AND REGULATIONS RULE NO. 16 SERVICE CONNECTIONS, METERS, AND CUSTOMERS' FACILITIES A. GENERAL Page No. 3.16.1 1. When an Application for Service is made that requires only a small domestic Service (2 inch or smaller), the Customer may furnish and install the Service Connection, Meter box, and Meter, after all applicable charges are paid. The Customer also has the option to request the Utility to furnish and install the Service Connection, Meter box, and Meter, at the Customer's expense. Installed Service Connections, Meter boxes, and/or Meters shall be in accordance with the Utility's Water Administrative Procedures and Design Guidelines. 2. For all other improvements, such as new subdivisions, developer -installed mains and/or improvements that require the installation of a large Service (larger than 2 inch), the Customer shall furnish and install the Service Connection, Meter box, and Meter after all applicable charges are paid. 3. The Service Connection, Meter, and Meter box will generally be installed at a convenient location between the curb or edge of pavement and the property line. Large Service Meters shall be installed upon the Customer's Premises; the Customer shall provide adequate space and furnish applicable easements to the Utility. B. SERVICE CONNECTION AND METER INSTALLATION CHARGES The request for such Services shall be made to the Public Utilities Department, Water Division. a. In the case of a small domestic Service installed by the Customer, the Customer shall pay, prior to final plan approval, a sum as determined by the Utility, based upon all costs for labor, equipment, and materials to cover the cost of plan check, inspection, and corresponding Utility valving. b. In the case of a small domestic Service installed by the Utility, the Customer shall pay, prior to final plan approval, a sum as determined by the Utility, based upon all costs for labor, equipment, and materials to cover the cost of plan preparation, installation, and corresponding Utility valving. C. In the case of Customer -installed mains and/or improvements that include the installation of a large Service, the Customer shall pay, prior to final plan approval, a sum as determined by the Utility, based upon all costs for labor, equipment, and materials to cover the cost of plan check, inspection, and corresponding Utility valving. 2. For Services installed on private property an additional charge, as determined by the Utility, shall be required to cover the cost of processing a public utility easement. The cost and preparation of public utility easement descriptions and plats are the responsibility of the Customer and shall follow all applicable state, county, and local requirements. (Continued) ISSUED BY: Effective: Resolution No.: Dated: Dukku Lee Superseding Resolution No.: 2017-069 Dated: 04-25-17 General Manager CITY OF ANAHEIM WATER RATES, RULES Utilities Financial Services AND REGULATIONS 201 S. Anaheim Blvd. Page No. 3.16.1 Anaheim, CA 92805 RULE NO. 16 SERVICE CONNECTIONS, METERS, AND CUSTOMERS' FACILITIES B. SERVICE CONNECTION AND METER INSTALLATION CHARGES (Continued) 3. All installations in the public right-of-way will require a Right -of -Way Construction Permit as issued by the City's Public Works Department, together with appropriate charges, deposits, and insurances. 4. In the following cases, the Customer shall also pay a sum as determined by the Utility, based upon all costs for all applicable Utility labor, equipment, and materials. a. Customer requires or requests a larger Service Connection and/or Meter for their property. b. Customer requests a Service Connection to be extended. C. An abandonment charge will not be required if the new Service Connection installation will not require the Utility (i) to install an additional tap into the Distribution Main, and (ii) to trench outside of the location of the previous Service Connection. 5. The Water Engineering Division provides plan checking as required to evaluate the Water System for conflicts with any proposed new construction or modification of any existing structure or facility. The Water Engineering Division shall charge for plan checking time and labor in excess of four (4) hours to complete. The applicable charges will be determined by the Utility based on labor, equipment, and material costs. 6. In the event that the Utility is unable to keep a specified appointment with a Customer due to emergencies, unplanned outages, or other situations that may arise requiring that construction or engineering services be delayed, the Utility will reschedule the appointment and will not charge additional costs, such as overtime labor, in order to complete the work and may, where applicable, provide a courtesy credit as set forth in Rule No. 23 based upon the specific circumstances. (Continued) ISSUED BY: Effective: Resolution No.: Dated: Dukku Lee Superseding Resolution No.: 2017-069 Dated: 04-25-17 General Manager CITY OF ANAHEIM Utilities Financial Services 201 S. Anaheim Blvd. Anaheim, CA 92805 WATER RATES, RULES AND REGULATIONS RULE NO. 16 SERVICE CONNECTIONS, METERS, AND CUSTOMERS' FACILITIES Page No. 3.16.2 C. CUSTOMER'S RESPONSIBILITY The Customer, as a condition precedent to receiving Service, shall: 1. Furnish and lay the necessary On -Site System and piping to make the connection to the Point of Delivery. 2. Provide a main valve on the piping between the Service Connection and the point of Customer use, as per the Planning and Building Department. 3. Provide a bacteria clearance certificate per the City's Water Services Standard Specifications. 4. Disconnect all inactive Service Connections from the Public System to the Customer's Premises in the manner prescribed by the Utility. 5. The Utility shall not be responsible for any loss or damage occasioned or caused by the negligence, want of proper care, or wrongful act of the Customer or of any of the Customer's agents, employees, or licensees on the part of the Customer in installing, maintaining, using, operating, or interfering with any water facilities or equipment. D. OWNERSHIP AND ABSENCE OF RENTAL OBLIGATION WHERE FACILITIES ARE ON PREMISES OF CUSTOMER 1. The Service pipe, curb stop, Meter, and Meter box located wholly or partially upon a Customer's Premises are the property of the Utility and may be inspected, upgraded, repaired or replaced at any time. 2. No rent or other charge will be paid by the Utility where the Utility -owned Service facilities are located on a Customer's Premises. E. CROSS -CONNECTIONS 1. Protective Regulation No physical connection between the Potable Water supply system of the Utility and any other water supply (including Recycled Water) or source, piping system, or substance shall be made or maintained except as permitted and protected in accordance with Chapter 10.24 (Water System Cross -Connections) of the Anaheim Municipal Code (AMC 10.24), this Rule 16, and the City's Cross -Connection Control Management Plan (CCCMP). (Continued) ISSUED BY: Effective: Resolution No.: Dated: Dukku Lee Superseding Resolution No.: 2017-069 Dated: 04-25-17 General Manager CITY OF ANAHEIM Utilities Financial Services 201 S. Anaheim Blvd. Anaheim, CA 92805 WATER RATES, RULES AND REGULATIONS RULE NO. 16 SERVICE CONNECTIONS, METERS, AND CUSTOMERS' FACILITIES E. CROSS -CONNECTIONS (Continued) 2. Special Protective Devices Required Page No. 3.16.5 The Utility may require a Customer to install an approved backflow prevention assembly or device (BPA) at any Service Connection, or at other locations on the Customer's Premises, when required by the Utility's hazard assessment and the standards and requirements set forth in the CCCMP and applicable law. 3. Type and Expense of Protective Devices Any BPA used shall be of the type and design specified and approved in accordance with the CCCMP and applicable law and shall be installed at the Customer's expense in the manner and location required by the Utility in accordance with the CCCMP. The Customer shall be responsible for all costs of installation, maintenance, repair, replacement, testing, and protection of the BPA, including any appropriate locks, enclosures, or other security necessary. 4. Periodic Inspection and Testing of BPAs Whenever BPAs are installed, the Customer shall have the BPA inspected and field tested at the intervals and in the manner required by the CCCMP and applicable law, by a tester meeting the qualifications required by the CCCMP. The Customer shall ensure that required test reports and other compliance documentation are submitted to the Utility in the form, manner, and timeframe required by the CCCMP, including submission through the Utility's Backflow Compliance Management System (BCMS) or successor system, and any public health agency having jurisdiction. At the discretion of the Utility, these devices shall be repaired, overhauled, or replaced by the Customer whenever they are found to be defective. Refusal to Serve or Discontinuance of Service for Failure to Install and Test Protective Devices The Utility may refuse or discontinue Service in accordance with AMC 10.24 and this Rule 16 when the Utility determines that a prohibited or unprotected cross - connection exists, required backflow protection has not been installed/maintained/tested as required, required test reports or other compliance documentation have not been provided as required, or the Customer has refused reasonable access or information needed to administer the CCCMP. All BPAs installed in the City in compliance with the CCCMP must be field tested following installation, repair, replacement, depressurization for winterizing, or permanent relocation. All required field testing must be performed by a certified backflow prevention assembly tester. Customers must have their test results submitted as required by the CCCMP. The Utility may review submitted test results and accept, reject, or require correction/resubmittal pursuant to the CCCMP prior to entry into the BCMS (or successor system). (Continued) ISSUED BY: Effective: Resolution No.: Dated: Dukku Lee Superseding Resolution No.: 2017-069 Dated: 04-25-17 General Manager CITY OF ANAHEIM Utilities Financial Services 201 S. Anaheim Blvd. Anaheim, CA 92805 WATER RATES, RULES AND REGULATIONS RULE NO. 16 SERVICE CONNECTIONS. METERS, AND CUSTOMERS' FACILITIES 6. Plan Check and Field Inspection of New BPAs Page No. 3.16.5 To cover the cost of plan check and inspection, the Customer shall pay, prior to final plan approval, a sum as determined by the Utility, based upon all costs for labor, equipment, and materials to cover the cost of plan check and field inspection of BPAs. These activities include, but are not limited to: installation of new BPAs; replacement of BPAs in above -ground assemblies; relocation of BPAs from a below ground vault installation to an aboveground installation; and others, as appropriate. 7. Relationship to Municipal Code and CCCMP This Rule 16 is intended to implement the City's cross -connection control requirements and shall be administered in a manner consistent with AMC 10.24 and the CCCMP. In the event of a conflict between this Rule 16 and the CCCMP regarding technical standards, classifications, methods or degrees of protection, testing intervals, forms, or submittal procedures, the CCCMP shall govern. F. RIGHT OF ACCESS 1. The City shall have the right of ingress to and egress from Customer's Premises and the right to perform any work at any time during an emergency to protect public health or safety; respond to an imminent threat to persons or property; or preserve /protect the Utility's equipment and facilities. At all other times, the Utility shall have the right of ingress to and egress from Customer's Premises and the right to perform any work at reasonable hours for purposes related to installing, operating, maintaining, inspecting, reading, or removing the Utility's Meters, Service Connections, or other property; verifying Customer's compliance with these Rates, Rules and Regulations; exercising any rights secured to the Utility by the same or applicable law; or for any other purpose reasonably related to the provision of Services. 2. The Customer shall, upon request and at its expense, furnish the Utility with appropriate access devices (in a quantity specified by the Utility) or assistance reasonably needed by the Utility to enter Customer's Premises, including keys, access codes, gate openers, or a personal escort. 3. The Customer's On -site System shall be open to inspection at all reasonable times by the Utility, the County, the California Department of Public Health, and the Regional Water Quality Control Board to verify compliance with these Rates, Rules and Regulations and applicable law. 4. If the Utility is unable to access a Meter or the Premises as scheduled, the Utility may assess a Rescheduled Meter Read Charge in accordance with Rule No. 23. If the Customer subsequently installs an automated Meter, the Utility may, at its sole discretion, reimburse the previously assessed charge. ISSUED BY: Effective: Resolution No.: Dated: Dukku Lee Superseding Resolution No.: 2017-069 Dated: 04-25-17 General Manager CLERK'S CERTIFICATE STATE OF CALIFORNIA ) COUNTY OF ORANGE ) ss. CITY OF ANAHEIM ) I, THERESA BASS, City Clerk of the City of Anaheim, do hereby certify that the foregoing is the original Resolution No. 2026-022 adopted at a regular meeting provided by law, of the Anaheim City Council held on the 241h day of March, 2026 by the following vote of the members thereof: AYES: Mayor Aitken and Council Members Leon, Balius, Rubalcava, Kurtz, Maahs and Meeks NOES: None ABSTAIN: None ABSENT: None IN WITNESS WHEREOF, I have hereunto set my hand this 261h day of March, 2026. CITYICLI1RK OF THE CITY OF ANAHEIM (SEAL)