RES-2010-193 RESOLUTION NO. 2010- 193
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
ANAHEIM MODIFYING RULE NOS. 1, 7, AND 9 OF THE
ELECTRIC RATES, RULES AND REGULATIONS FOR THE
SALE AND DISTRIBUTION OF ELECTRICITY AS
ADOPTED BY RESOLUTION NO. 71R -478 AND MOST
RECENTLY AMENDED BY RESOLUTION NO. 2010 -036.
WHEREAS, the City of Anaheim ( "Anaheim ") maintains an electric generation
and distribution system for the furnishing of electricity to residents and businesses of the City of
Anaheim and has adopted Electric Rates, Rules and Regulations for the sale and distribution of
electricity; and
WHEREAS, the Anaheim Municipal Code authorizes the City Council to approve
reasonable Rates, Rules and Regulations governing electric services and fees and charges for
providing electric services; and
WHEREAS, Anaheim established various rules of the Electric Rates, Rules and
Regulations for that purpose; and
WHEREAS, the modifications to Rule Nos. 1, 7, and 9 of the Electric Rates,
Rules and Regulations are intended to clarify and update those rules; and
WHEREAS, Assembly Bill 920 (Huffman) enacted by the California Legislature
amends Section 2827 of the Public Utilities Code relating to energy; and
WHEREAS, consistent with Assembly Bill 920 (Huffman), the modifications to
Rule No. 7 (Deposits) add language offering net energy metering customers an option to be
billed annually rather than monthly and, in the case of net energy metering customers that elect
the annual billing option, the proposed additions include the establishment of a schedule of
deposit fees and the term the deposit would be held in order to mitigate the associated financial
risk to Anaheim; and
WHEREAS, the modifications to Rule No. 1 (Definitions) are intended to update
the rule by adding definitions as used in various developmental rates and Rule No. 7 as
necessitated by Assembly Bill 920 (Huffman); and
WHEREAS, the proposed modifications to Rule No. 9 (Rendering and Payment
of Bills) are intended clarify and update Rule No. 9 to accommodate the various payment
methods available to Anaheim customers; and
WHEREAS, the Public Utilities Board considered the proposals of the Public
Utilities Department and made the following findings with respect to the need for the proposed
modifications to the Electric Rates Rules and Regulations to:
1. It is reasonable and appropriate to modify Rule Nos. 1 and 7 as set forth in
Attachments A and B, respectively, in order to add definitions and to accomplish the
requirements of state law;
2. It is reasonable and appropriate to modify Rule No. 9 as set forth in
Attachment C in order to accommodate the various payment methods available to Anaheim
customers; and
WHEREAS, the Public Utilities Board considered the requirements of the
California Environmental Quality Act and found that matters covered above come within Section
21080 (b)(8) of the Public Resources Code of the State of California. Thus, the modifications to
Rule Nos. 1, 7, and 9 of the Electric Rates, Rules and Regulations are statutorily exempt from the
California Environmental Quality Act; and
WHEREAS, based on the findings hereinabove made, the Public Utilities Board
of the City of Anaheim recommends to the City Council that the City Council adopt the findings
of the Public Utilities Board with respect to the matters contained herein and adopt the
modifications to the Electric Rates, Rules and Regulations as reflected in Attachments A, B, and
C; and
WHEREAS, based on the finding hereinabove made, the Public Utilities Board of
the City of Anaheim recommends to the City Council that the City Council, by Motion, certify
that the modifications to the Electric Rates, Rules and Regulations are statutorily exempt under
the California Environmental Quality Act, Public Resource Code, Section 21080 (b) (8), in
accordance with Title 14 of the California Administrative Code, Section 15273(a); and
WHEREAS, the City Council has considered the evidence and concurs with the
findings of the Public Utilities Board as set forth herein above.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of
Anaheim as follows:
1. The findings set forth herein are hereby adopted by the City Council of the
City of Anaheim.
2. The modifications to Rule Nos. 1, 7, and 9 of the Electric Rates, Rules and
Regulations as set forth in Attachments A, B, and C, respectively, shall be, and are hereby
adopted by the City Council of the City of Anaheim effective December 1, 2010.
3. The Public Utilities General Manager is authorized and directed to
prepare, promulgate, publish, and take any and all actions necessary to implement the changes to
the Electric Rates, Rules and Regulations as set forth herein.
THE FOREGOING RESOLUTION is approved and adopted by the City Council
of the City of Anaheim this 9th day of November , 2010, by the
following roll call vote:
AYES: Mayor Pringle, Council Members Sidhu, Hernandez, Galloway, Kring
NOES: NONE
ABSENT: NONE
ABSTAIN: NONE
CITY OF ANAHEIM
MAYO OF THE CI OF ANAHEIM
ATTEST:
CITY CLERK OF THE CITY ANAHEIM
80020.1
ATTACHMENT A
Electric Rates, Rules and Regulations
Rule No. 1
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.1.1
Anaheim, CA 92805
RULE NO. 1
DEFINITIONS
For the purpose of these tariff schedules, the terms and expressions listed below shall have the meaning set forth
opposite them:
Added Facilities: The facilities provided by the Utility at the request of the customer which are over and above the
Utility's standard facilities, including but not limited to Preferred/Emergency Service.
Agricultural Power Service: Agricultural power service is that portion of electric energy and service used by a
person in connection with the production, harvesting, and preparation for market of agricultural and horticultural
products, including poultry and livestock, on land owned and/or operated by such person for the production of
agricultural products, but does not apply to processing of products raised by others.
APU: Anaheim Public Utilities.
Applicant The person, association, corporation or governmental agency applying for electric service.
Application: A request to the Utility for service as distinguished from an inquiry as to the availability of or charges
for such service.
Billing Demand: The load or demand used for computing charges under rate schedules based on the size of the
customer's load or demand. It may be the connected load, the measured maximum demand, or a modification of
either as provided for by applicable rate schedules.
Billing Period: The time interval between gathering the data used for billing purposes.
City: The City of Anaheim, a municipal corporation.
City Council: The City Council of the City of Anaheim, California.
Class of Service: Different classes of service are: General Lighting, Multiple -Phase Lighting, Combination Lighting
and Power, Emergency Lighting, Single -Phase Power, Polyphase Power, Welding, X -ray, Fire Pump, Fire Alarm,
and Stand -by Power (permitted only where stand -by and normal circuit conductors are in separate raceways and
enclosures).
Commercial Developments: Consist of two or more enterprises engaged in trade or the furnishing of services; e.g.,
shopping centers, sales enterprises, business offices, professional offices, and educational or governmental
complexes.
Connected Load: The sum of the rated capacities of all of the customer's equipment that can be connected to the
utility's lines at one time as more completely described in the rate schedules.
(Continued)
ISSUED BY: Effective: 05 -01 -10 by Resolution No.: 2010 -036 Dated: 04 -13 -10
Marcie L. Edwards Superseding Resolution No.: 99R -142 Dated: 06 -22 -99
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.1.2
Anaheim, CA 92805
RULE NO. 1
DEFINITIONS
Customer: The person in whose name service is rendered as evidenced by the contract or agreement for that service,
or, in the absence of a signed instrument, by the receipt of bills regularly issued in his name regardless of the identity
of the actual user of the service. A customer may also be a party with whom the City of Anaheim is doing business,
with or without a billing relationship, or who is receiving benefit of utility service under another party's name.
Customer's Mailing Address: The address specified in a Customer's application or contract, or any other address
subsequently given to the Utility by the customer, to which any notice or other communication is to be mailed.
Data Acquisition Agent (DAA): The entity that collects meter data associated with Customer Choice customer usage
on the Utility's behalf and provides such data to the Utility and each ESP after being validated in accordance with
the requirements of the Utility's Electric Rates, Rules and Regulations and in compliance with Independent System
Operator requirements.
Date of Presentation: The date upon which a bill or notice is mailed or delivered by the Utility to the customer.
Debt Service: Cash required over a given period of time for the repayment of interest and principal on borrowed
funds.
Distributed Generation Resource: A source of electricity utilizing small -scale renewable power generation
technologies including, but not limited to, solar panels on the roofs of buildings and small wind turbines, which
provide an alternative to or an enhancement of a traditional electric power system and reduce the amount of energy
lost in transmitting electricity since power is generated near where it is used.
Distribution Lines: Overhead pole lines and/or underground facilities consisting of conduit and cable which are
operated at nominal distribution voltages.
Domestic Service: Service for residential use at a dwelling premises. Any service for other than residential use at a
dwelling premises may be served through the domestic service meter only where such nondomestic connected load
does not exceed 300 watts for lighting or 2 hp for power.
Eligible Customer- Generator: Any Customer who uses a solar or wind turbine electrical generating facility or a
hybrid system of both that is located on the Customer - generator's Premises, is interconnected and operates in parallel
with the City's transmission and distribution facilities, and is intended primarily to offset part or all of the Customer -
generator's own electrical requirements on the Premises.
Energy Service Provider (ESP): The party that contracts with the end -use customer to provide commodity electric
service.
Environmental Mitigation: Measures taken to decrease the negative impacts on the natural environment resulting
from activities associated with the provision of electric services, including procurement, generation, transmission.,
and distribution of power.
General Manager: General Manager of the City of Anaheim, Public Utilities Department or a designee.
General Service: Service to any lighting or power installation except those eligible for service on single- family or
multi- family domestic, street lighting, outdoor area lighting, municipal, or standby schedules.
Greenhouse Gas: Any gas that absorbs and /or emits infra -red radiation in the atmosphere, including carbon dioxide,
methane, nitrous oxide, perfluorocarbons, sulfur hexafluoride, and hydrofluorocarbons, or as may be defined in
applicable state or federal law.
Housing Project: A building or group of buildings Located on a single premises and containing residential dwelling
units for which master metering of electric service at one location has been installed in accordance with tariffs in
effect at the time of installation.
Industrial Developments: Consist of two or more enterprises engaged in a process which creates a product or
changes materials into another form or product.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Marcie L. Edwards Superseding Resolution No.: 2010-036 Dated: 04 -13 -10
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.1.3
Anaheim, CA 92805
RULE NO. 1
DEFINITIONS
Intermittent Service: Service which, in the opinion of the Utility, is subject to discontinuance for a time or at
intervals.
Independent System Operator (ISO): A California, State chartered, nonprofit public benefit corporation charged
with operating the majority of California's high - voltage wholesale power grid and balancing the demand for
electricity with an equal supply of megawatts.
Lighting Service: Service to any apparatus transforming electric energy into light for all visual purposes except
those specified under "Power Service".
Line Extension: All facilities, excluding transformer, service connection and meter required to extend electric
service from the utility's existing permanent facilities to the point of delivery to the customer.
Mailed: Any notice or other communication will be considered "mailed" when it is enclosed in a sealed envelope,
properly addressed, and deposited in any United States Post Office Box, postage prepaid.
Maximum Demand: The average kilowatts during the specified time interval when the customer's use is greatest in
the billing period as indicated or recorded by the utility's meter.
Meter: The instrument used for measuring the electricity delivered to the Customer.
Month: A thirty -day period.
Multi- family Accommodation: An apartment building, duplex, mobilehome park, court group, or any other group of
residential units located upon a single premises, providing the residential units therein meet the requirements for a
single - family accommodation. Hotels, guest or resort ranches, tourist camps, motels, auto courts, and trailer courts,
consisting primarily of guest rooms and/or transient accommodations, are not classed as multi - family
accommodations.
Municipal Service: Utility Services supplied to City of Anaheim departments.
Nominal Voltage: The nominal voltage of a circuit is the approximate voltage between conductors in a circuit or
system of a given class, assigned for the purpose of convenient designation. For any specific nominal voltage, the
operating voltage actually existing at various points and at various times on the system is subject to normal
distribution variation.
Participating Apartment Owner: An apartment owner who has signed an agreement with the City of Anaheim to
participate in a plan whereby utility service at his various units will automatically be established in his name as they
become vacant.
Permanent Service: Service which, in the opinion of the Utility, is of a permanent and established character. This
service may be continuous, intermittent, or seasonal in nature.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Marcie L. Edwards Superseding Resolution No.: 2010 -036 Dated: 04 -13 -10
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.1.4
Anaheim, CA 92805
RULE NO. 1
DEFINITIONS
Person: Any individual, partnership, corporation, public agency, or other organization operating as a single entity.
Point of Delivery: The point where conductors of the Utility are connected to the conductors of the customer,
regardless of the location of the Utility's meters or transformers. Utility conductors may be owned, leased, or under
license by the Utility, and the conductors of the customer may be owned, leased, or under license by the customer.
Power Exchange (PX): A California, State chartered, nonprofit corporation or its successor charged with providing
an efficient, competitive auction to meet electric loads of exchange customers.
Power Factor: The ratio of the revenue producing current in a circuit to the total current in that circuit. In terms of
power quantities, power factor is the ratio of kw (real power) to the total kva (total power).
Power Service: Service to apparatus or equipment used for purposes other than lighting shall be considered as power
service. Lamps or lights used for purposes which, in the opinion of the Utility, are not general illumination purposes
are classed as power service, such as the following: motion picture projection, motion picture and television
production, production of chemical reactions, sterilizing, drying, radiant heating, therapeutic, photographic
processing, stimulating the growth or yield of agricultural products, pilot or indicating lights on power control
equipment, and lighting used as an aid in the operation of a motor -driven production machine for the purpose of
checking tool settings or dial readings, measuring or inspecting the product while on the machine, when the lamps
are installed as an integral part of the machine and energized from its power supply.
Preferred/Emergency Service: Added Facilities required to provide redundant service from an alternate utility
source, and the equipment to transfer load from a preferred or normal source to an emergency or backup source.
Premises: All of the real property and apparatus employed in a single enterprise on an integral parcel of land
undivided, excepting in the case of industrial, agricultural, oil field, resort enterprises, and public or quasi- public
institutions, by a dedicated street, highway, or other public thoroughfare, or a railway. Automobile parking lots
constituting a part of and adjacent to a single enterprise may be separated by an alley from the remainder of the
premises served.
Public Utilities Board: The Public Utilities Board as appointed by the City of Anaheim City Council.
Pull Box: An enclosure for joining conductors which also provides by its size, arrangement, and location the
necessary facilities for pulling the conductors into place. This term as used here includes structures also known as
"manhole ", "hand hold ", and "switch board pull section ".
(Continued)
ISSUED BY: Effective: 05 -01 -10 by Resolution No.: 2010 -036 Dated: 04 -13 -10
Marcie L. Edwards Superseding Resolution No.: 2000R -35 Dated: 03 -07 -00
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.1.5
Anaheim, CA 92805
RULE NO. 1
DEFINITIONS
Quasi -public Institutions: Public utilities, educational institutions, and hospitals, whether publicly or privately
owned, where the property, campus or hospital grounds extend over relatively large areas through which public
streets may run.
Rate Charges: Charges in the Rate Schedules may include the following:
Added Facilities Charge: The fee collected by the Utility for the installation and use of Added Facilities
equipment.
Customer Charge: That portion of the charge for service which is a fixed amount without regard to
connected load, demand, or energy consumption in accordance with the Rate Schedule.
Demand Charge: That portion of the charge for service which varies with the billing demand in accordance
with the Rate Schedule.
Energy Charge: That portion of the charge for service which varies with the quantity of energy consumed
in accordance with the Rate Schedule.
Minimum Charge: The least amount for which service will be rendered in accordance with the Rate
Schedule.
Service Charge: That portion of the charge for service which is a fixed amount based on connected load in
accordance with the Rate Schedule.
Standby Charge: That portion of the charge for standby service which is a fixed amount based on the
maximum load the Utility stands ready to supply in accordance with the Rate Schedule.
Rate Schedule: May be one or more tariff pages setting forth the charges and conditions for a particular class or type
of service at a given location. A Rate Schedule, as referred to herein, shall include all the wording on the applicable
tariff page or pages, including but not limited to, the following: Schedule Number, Class of Service, Character or
Applicability, Territory, Rates, Conditions, and reference to a Rule or Rules.
Required Net Energy Meter: A single meter capable of registering the flow of electricity in two directions.
Residential Unit: A residential dwelling unit consisting of a room or group of rooms which do not qualify as single -
family dwellings. Residential Units may be used as permanent primary dwellings, as transient tenant
accommodations, and by organizations or groups of persons. When a Residential Unit is used as a permanent
primary residence, use shall be domestic service. When such units are used by a transient tenant, an organization, or
a group of persons, use shall be nondomestic or general service.
Revenue: Amount realized from the selling of goods or services before customer discounts or uncollectible write -offs
are applied. This does not include amounts collected from sources that are to be deferred in accordance with
Financial Accounting Standard number 71.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Marcie L. Edwards Superseding Resolution No.: 2010 -036 Dated: 04 -13 -10
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.1.6
Anaheim, CA 92805
RULE NO. 1
DEFINITIONS,
Rules: Tariff pages which set forth the application of all rates, charges and services when such applicability is not
set forth in and as a part of the rate schedules.
Service Wires or Connection: The group of conductors, whether overhead or underground, necessary to connect the
service entrance conductors of the customer to the Utility's supply line, regardless of the location of the Utility's
meters or transformers. An overhead service connection, sometimes referred to as a "service drop ", is the group of
conductors between the customer's building or other permanent support and the Utility's adjacent pole.
Service Extension: Consists of the service wires or connections as above defined. Normally the "service drop" is
furnished at the Utility's expense.
Single Enterprise: A separate business or other individual activity carried on by a customer. The term does not
apply to associations or combinations of customers.
Single - Family Dwelling or Accommodation: A house, apartment, flat, or any other residential unit which contains
cooking facilities (not necessarily electric) and which is used as a residence by a single family.
Standby Service: Service supplied to customers who normally obtain their power requirements from sources other
than the Utility. Under this service the Utility provides a permanent service connection to supply the customer's
contracted load in accordance with the provisions of the standby schedule.
Street Lighting Service: Service to any lighting apparatus used primarily for the illumination of streets, alleys,
highways, or other public ways.
Swimming Pool: A permanently installed swimming pool, above or below ground, with permanently installed pump,
motor, filtering equipment and automatic timer to control the operation of the pumping equipment. The pump motor
must be rated at a minimum of 3/4 horsepower.
Tariff Page: An individual page of the tariff schedules.
Tariff Schedules: The entire body of effective rates, rentals, charges, and rules collectively of the Utility, as set forth
herein, and including title page, preliminary statement, rate schedules, and rules.
•
(Continued)
ISSUED BY: Effective: 05 -01 -10 by Resolution No.: 2010 -036 Dated: 04 -13 -10
Marcie L. Edwards Superseding Resolution No.: 89R -392 Dated: 09 -27 -89
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.1.7
Anaheim, CA 92805
RULE NO. 1
DEFINITIONS
Temporary Service: Service for enterprises or activities which are temporary in character or where it is known in
advance that service will be of limited duration. Service, which in the opinion of the Utility, is for operations of a
speculative character or the permanency of which has not been established, also is considered temporary service.
Tract or Subdivision: An area which may be identified by filed subdivision plans or as an area in which a group of
dwellings may be constructed about the same time, either by a large scale builder or by several builders working on a
coordinated basis.
Utility: The City of Anaheim - Public Utilities Department.
Utility's Operating Convenience: The term refers to the utilization, under certain circumstances, of facilities or
practices not ordinarily employed which contribute to the overall efficiency of the Utility's operations; it does not
refer to customer convenience or to the use of facilities or adoption of practices required to comply with applicable
laws, ordinances, rules or regulations, or similar requirements of public authorities.
X -ray Service: Service to any apparatus transforming electric energy into radiations similar to light but having
wavelengths of from .0006 to 2 angstroms.
ISSUED BY: Effective: 05 -01 -10 by Resolution No.: 2010 -036 Dated: 04 -13 -10
Marcie L. Edwards Superseding Resolution No.: 89R -392 Dated: 09 -27 -89
General Manager
ATTACHMENT B
Electric Rates, Rules and Regulations
Rule No. 7
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.7.1
Anaheim, CA 92805
RULE NO. 7
DEPOSITS
A. GENERAL
Deposits shall be required when a customer is otherwise unable to satisfactorily establish or reestablish
credit as set forth in Rule No. 6.
B. AMOUNT OF DEPOSIT
1. The amount of deposit required to establish or reestablish credit for electric service is twice the
estimated average bill or an amount equal to the expenses incurred by the Public Utilities Department
in supplying the service plus a sum equal to twice the estimated average bill for such services; but in no
case shall the amount be less than the minimum deposit as set forth in Rule No. 23.
In the event that a customer of the Utility has diverted electricity, a separate deposit shall be assessed.
This deposit shall be twice the amount of the estimated loss to the Utility resulting from the diversion;
but in no case shall the amount be less than the Minimum Diversion Deposit as set forth in Rule No. 23.
2. Notwithstanding Rule 7.B.1 above, an Eligible Customer - Generator that elects to pay his/her /its electric
bill annually shall pay a deposit equal to the Eligible Customer- Generator's rated solar or wind energy
interconnected at the Utility's meter in accordance with the following schedule:
Kilowatt Rating (AC) Amount of Deposit
1 -5 Kilowatts $500
>5 -10 Kilowatts $1,000
>10-15 Kilowatts $1,500
>15 -20 Kilowatts $2,000
C. RETURN OF DEPOSIT
1. Upon discontinuance of service, the Utility shall refund the customer's deposit or the balance in excess
of the unpaid bills for service; except the City shall not be required to refund any advanced deposit
balance where the cost to the City for processing such refund, which is herewith determined to be five
dollars ($5.00), exceeds said advanced deposit balance.
2. After the customer has paid bills for service for 12 months and has maintained a Good credit rating (no
more than one Final Notice), or after 24 months and has maintained a Fair credit rating (no more than
two Final Notices), or has an otherwise unimpaired credit rating, the Utility shall refund the deposit. if
the customer fails to meet the criteria for return of the deposit, the Utility shall thereafter review the
account every billing period and shall refund the deposit when the customer meets the criteria described
above.
ISSUED BY: Effective: by Resolution No.: Dated:
Marcie L. Edwards Superseding Resolution No.:2001R -192 Dated: 07 -10-01
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.7.2
Anaheim, CA 92805
RULE NO. 7
DEPOSITS
C. RETURN OF DEPOSIT (Continued)
3. After a customer who is billed annually has paid bills for service for 24 months and has maintained a
Good credit record (no Final Notices) or has an otherwise unimpaired credit rating, the Utility shall
refund the deposit. If the customer fails to meet the criteria for return of the deposit, the Utility shall
thereafter review the account every billing period and shall refund the deposit when the customer meets
the criteria described above.
4. The Utility may return the deposit at any time upon request, provided the customer's credit may
otherwise be established in accordance with Rule No. 6.
D. INTEREST ON DEPOSITS
There shall be no interest paid on Utility deposits held by the City.
ISSUED BY: Effective: by Resolution No.: Dated:
Marcie L. Edwards Superseding Resolution No.: N/A Dated: N/A
General Manager
ATTACHMENT C
Electric Rates, Rules and Regulations
Rule No. 9
CITY OF ANAHELM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.9.1
Anaheim, CA 92805
RULE NO. 9
RENDERING AND PAYMENT OF BILLS
A. RENDERING OF BILLS
1. Billing Period. Bills for electric service will be rendered bimonthly, monthly or as otherwise
provided in the tariff schedules.
2. Metered Service.
a. Bills for metered service will be based on meter registrations. Meters will be read as
required for the preparation of regular bills, opening bills and closing bills.
b. If, because of unusual conditions or for reasons beyond its control, the Utility is unable to
read the meter on the scheduled reading date, the Utility may bill the customer /those
deriving the benefit of service for estimated consumption during the billing period, and
make any necessary corrections when a reading is obtained. Estimated consumption for
this purpose will be calculated considering the customer's prior usage, the Utility's
experience with other customers of the same class in that area, and the general
characteristics of the customer's operations. Adjustments for any underestimation or
overestimation of a customer's consumption will be reflected on the first regularly
scheduled bill rendered and based on an actual reading following any periods when
estimation was required. When a service start date can be reliably estimated, the
undercharge can be computed back to that date, exclusive of Rule #17. Access to the
meter, sufficient to permit its being read shall be provided by the customer as a
prerequisite to the Utility making any adjustment of consumption billed on an estimated
bases.
3. Unmetered Service.
A flat rate may be applied upon request (in writing) where the applicant for service has a fixed
connected load to be operated over a fixed number of hours during a billing period, and where the
following conditions are met:
a. Provision has been made to prevent any additional consumption on the service.
b. The point of interconnection of the service is approved by the Utility.
c. Such service may be supplied under any appropriate rate schedule at the Utility's
operating convenience and all conditions of the rate schedule shall apply, including the
Power Cost Adjustment/Rate Stabilization Account.
4. Pro rata Computation.
All bills for electric service rendered will be computed in accordance with the applicable thirty-day
rate schedule, but the size of the energy blocks and the amount of the customer, service, demand or
minimum charge, specified therein, will be prorated on the basis of the ratio of the number of days
service has been rendered to the number of days in an average month of thirty days,
(Continued)
ISSUED BY: Effective: 03 -01 -10 by Resolution No.: 2010 -012 Dated: 01 -12 -10
Marcie L. Edwards Superseding Resolution No.: 2003R -187 Dated: 10 -14 -03
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.9.2
Anaheim, CA 92805
RULE NO. 9
RENDERING AND PAYMENT OF BILLS
B. READINGS OF SEPARATE METERS NOT COMBINED
For the purpose of billing, each meter upon the customer's premises will be considered separately, and the
readings of two or more meters will not be combined, except as follows:
1. Where combinations of meter readings are specifically provided for in the tariff schedules.
2. Where the Utility's operating convenience requires the use of more than one meter.
C. PAYMENT OF BILLS
1. All bills are due upon receipt. Payment shall be made at the City of Anaheim, Division of
Collections, or as determined by the General Manager.
2. Bills for connection or reconnection of service and payments for deposits or to reinstate deposits as
required under the rules of the Utility shall be paid before service will be connected or
reconnected, or as determined by the General Manager.
3. Customers applying to receive their electric power and ancillary services from an Energy Service
Provider (ESP), will be required to pay the Utility past due charges prior to processing of their
application.
4. Customers receiving their electric power and ancillary services from an ESP and wishing to
reinstate the Utility as their service provider, will be required to pay all the Utility past due charges
prior to processing of their application.
D. RETURNED CHECK CHARGE
The Utility may require payment of a returned check charge equal to that permitted under the City of
Anaheim Municipal code for any check or other negotiable instrument returned from the bank unpaid.
E. FUND VERIFICATION FEE
A Fund Verification Fee may be charged to customers paying by personal check if the Utility deems it
necessary to verify that the customer has sufficient funds in his/her account when: (1) the customer has
been disconnected for non - payment of service or (2) the customer has a history of non - sufficient funds in
his/her account. This fee is contained in Rule 23.
F. LATE PAYMHNT CHARGE
A late payment charge of 1.0% may be applied to the total unpaid balance of a domestic or nondomestiic
Customer account if the Customer's payment is not received by the date indicated on the Customer account
bill or summary bill.
ISSUED BY: Effective: by Resolution No.: Dated:
Marcie L. Edwards Superseding Resolution No.: 2010 -012 Dated: 01 -12 -10
General Manager