95-207 RESOLUTION NO. 95R -20?
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ANAHEIM
AMENDING RATES, RULES AND REGULATIONS FOR THE SALE AND
DISTRIBUTION OF ELECTRICITY AS ADOPTED BY RESOLUTION NO.
71R-478 AND AS MOST RECENTLY AMENDED BY RESOLUTION NO. 95R-
120
WHEREAS, the City of Anaheim maintains an electric
generation and distribution system for the distribution of
electricity to residents and inhabitants of the City of Anaheim
and has adopted Rates, Rules and Regulations for the sale and
distribution of electricity; and
WHEREAS, the Public Utilities Board of the City of Anaheim
at its meeting on December 7, 1995, considered proposed revisions
to the Rates, Rules and Regulations concerning changing the
Stabilization Rate to increase the moneys transferred from the
Rate Stabilization Account to the Electric Utility's Operating
Fund; and
WHEREAS, the Public Utilities Board recommended to the City
Council that the Council adopt the proposed revisions to the
Rates, Rules and Regulations as shown in Attachment A; and
WHEREAS, the City Council has considered the recommendation
of the Public Utilities Board and concurs in that recommendation.
NOW, THEREFORE BE IT RESOLVED that:
1. The changes and additions to the Rates, Rules and
Regulations as shown in Attachment A are hereby adopted
by the City Council of the City of Anaheim, with an
effective date of January 2, 1996.
2. The Public Utilities General Manager is hereby
authorized and directed to prepare, promulgate, publish
and implement changes and additions to the Rates, Rules
and Regulations as set forth herein.
THE FOREGOING RESOLUTION is approved and adopted by the
City Council of the City of Anaheim on this 19 day of December ,
1995. ~A~
MAYO~C
ATTESTS. 7
CITY CLERK OF THE CITY OF ANAHEIM
STATE OF CALIFORNIA )
COUNTY OF ORANGE ) ss.
CITY OF ANAHEIM )
I, LEONORA N. SOHL, City Clerk of the City of Anaheim, do hereby certify that the foregoing Resolution
No. 95R-207 was introduced and adopted at a regular meeting provided by law, of the Anaheim City Council
held on the 19th day of December, 1995, by the following vote of the members thereof:
AYES: MAYOR/COUNCIL: Tait, Zemel, Feldhaus, Lopez, Daly
NOES: MAYOR/COUNCIL: None
ABSENT: MAYOR/COUNCIL: None
AND I FURTHER CERTIFY that the Mayor of the City of Anaheim signed said Resolution No. 95R-207 on
the 19th day of December, 1995.
IN WITNESS WHEREOF, I have hereunto set my hand and affixed the official seal of the City of Anaheim
this 19th day of December, 1995.
CITY CLERK OF THE CITY OF ANAHEIM
(SEAL)
I, LEONORA N. SOHL, City Clerk of the City of Anaheim, do hereby certify that the foregoing is the original
of Resolution No. 95R-207 was duly passed and adopted by the City Council of the City of Anaheim on
December 19th, 1995.
CITY CLERK OF THE CITY OF ANAHEIM
CITY OF ANAHEIM ELECTRIC RATES, RULES At~,hm,.t A
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.17.1
Anaheim, CA 92805
RULE NO. 17
METER TESTS AND ADJUSTMENT OF BILLS FOR ERRORS
A. TESTS
1. On Customer Request. A customer may, on notice of not less than one week, require the
Utility to test the meter for the customer's service.
No charge will be made for such test, but, should a customer demand a test within four (4)
months alter installation or more often than once in six (6) months, a deposit will be required
to cover the cost of the test. This deposit will be returned if the meter is found to register
more than 2% fast or 2% slow. The amount of the deposit will be dependent on the type of
meter to be tested and is contained in Rule 23.
A customer shall have the right to require the Utility to conduct the test in the customer's
presence or in the presence of an expert or other representative appointed by the customer.
The results of the test will be furnished to the customer within a reasonable time after
completion of the test.
B. ADJUSTMENT OF BILLS FOR METER ERROR
1. Fast Meters. When, upon test, any meter is found to be registering more than 2% fast, the
Utility will refund to the customer the amount of the overcharge, based on corrected meter
readings, subject to the provisions of paragraph 4 hereof
2. Slow Meters. When, upon test, any meter is found to be registering more than 2% slow,
the Utility may bill the customer for the amount of the undercharge, based on corrected meter
readings, subject to the provisions of paragraph 4 hereof.
3. Non registering Meters. when, upon test, any meter is found to be nonregistering, the
Utility may bill the customer for the estimate of electricity consumed but not registered,
subject to the provisions of paragraph 4 hereo£
Bills for this purpose will be estimated from the customer's prior use, the customer's
subsequent use correctly metered, the Utility's experience with other customers of the same
class, and the general characteristics of the customer's operation.
Issued by: Edward K. Aghjayan Effective 7-01-95 by Resolution No. Dated __
General Manager Superseding Resolution No.89R-392 Dated 9/27/89
CITY OF ANAHEIM ELECTRIC RATES, RULES *.~ch,~..,;,
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3 17.2
Anaheim, CA 92805
RULE NO. 17
METER TESTS AND ADJUSTMENT OF BILLS FOR ERRORS
(Continued)
4. a. Undercharges. When it is found that the error in a meter is due to causes, the date of
which can be reliably established, the undercharge may be computed back to that date,
provided, however, that in no case will a bill for an undercharge exceed a twelve (12) month
period. (for a single family residential scmcc schedules or a twenty four (24) month period
for all other service schedules.)
b. Overcharges. When it is found that the error in a meter is due to causes, the date of
which can be reliably established, the overcharge may be computed back to that date,
provided, however, that in no case will a refund for an overcharge exceed a twenty-four (24~}
month period for all service schedules unless directed otherwise by the Public Utilities General
Manager or a representative designated by the Public Utilities General Manager.
C. ADJUSTMENT OF BILLS FOR UTILITY ERROR
1. Inaccuracies of meter reading recording or bills reflecting clerical or meter errors ma~, at
the discretion of the Public Utilities General Manaeer, (:kal!) be corrected back to the date
for which the overcharge or the undercharge may be reliably established. In cases where
electric consumption, dates or other factors required for application of rate schedules or other
provisions are not subject to exact determination or are in question or dispute relative to
service or rate application, the Utility ma~ (:hall) establish such factors by tests, analyses,
and~or investigations to determine the proper basis for making an adjustment, if any.
Undercharge adjustments in billing, however, shall not exceed a twelve (12) month period. ~
singlo family domestic ser~Sce schedules or a twenty four (2'1) month period for all other
service schedules) The Public Utilities General Manager may, at his discretion, make an
undercharge adjustment upon his finding that the undercharge occurred through no fault
of the customer and without reasonable basis upon which the customer should have been
aware of the undercharge Overcharge refunds shall not exceed a twenty-four month (24)
period for all service schedules unless directed otherwise by the Public Utilities General
Manager or a representative designated by the Public Utilities General Manager.
2. The Utility is authorized to refund a credit balance.
Issued by: Edward K. Aghjayan Effective 7-01-95 by Resolution No. Dated __
General Manager Superseding Resolution No.89R-392 Dated 9/27/89
CITY OF ANAHEEVI WATER RATES, RULES ~,~,,h~,,nta
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.17 1
Anaheim, CA 92805
RULE NO. 17
METER TESTS AND ADJUSTMENT OF BILLS FOR ERRORS
A. TESTS
1 On Customer's Request. A customer may, on notice of not less than one week, require the
Utility to test the meter for the customer's (his) service.
No charge will be made for such test; but, should a customer demand a test within four (4)
months after installation or more often than once in six (6) months, a deposit will be required
to cover the cost of the test. This deposit will be returned if the meter is found to register
more than 3% fast or 3% slow.
The amount of the deposit is dependent on the type of meter to be tested and is contained in
Rule 21.
A customer shall have the right to require the Utility to conduct the test in the customer's
(his) presence or in the presence of an expert or other representative appointed by the
customer (?2m). The results of the test will be furnished to the customer within a reasonable
time after completion of the test.
B. ADJUSTMENT OF BILLS FOR METER ERROR
1. Fast Meters. When, upon test, any meter is found to be registering more than 3% fast, the
Utility will refund to the customer the amount of the overcharge, based on corrected meter
readings, subject to the provisions of paragraph 4 hereo£
2. Slow Meters. When, upon test, any meter is found to be registering more than 3% slow,
the Utility may bill the customer for the amount of the undercharge, based on corrected meter
readings, subject to the provisions of paragraph 4 hereof
Issued by: Edward K. Aghjayan Effective 7-01-95 by Resolution No. Dated __
General Manager Superseding Resolution No.93R-45 Dated 3/09/93
CITY OF ANAHEIM WATER RATES, RULES Ai~achment B
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.17.2
Anaheim, CA 92805
RULE NO. 17
METER TESTS AND ADJUSTMENT OF BILLS FOR ERRORS
(Continued)
3. Non registering Meters. When, upon test, any meter is found to be non registering, the
Utility may bill the customer for the estimate of water consumed but not registered, subject to
the provisions of paragraph 4 hereof
Bills for this purpose will be estimated from the customer's prior use, the customer's
subsequent use correctly metered, the Utility's experience with other customers of the same
class, and the general characteristics of the customer's operation.
4. a. Undercharges. When it is found that the error in a meter is due to causes, the date of
which can be reliably established, the undercharge may be computed back to that date,
provided, however, that in no case will a bill for an undercharge exceed a twelve (12) month
period. (for single family residential service schedules or a twenty four (2~1) month period for
all other service schedules.)
b. Overcharges. When it is found that the error in a meter is due to causes, the date of
which can be reliably established, the overcharge may be computed back to that date,
provided, however, that in no case will a refund for an overcharge exceed a twenty-four (24)
month period for all service schedules unless directed otherwise by the Public Utilities General
Manager or a representative designated by the Public Utilities General Manager.
Issued by: Edward K. Aghjayan Effective 7-01-95 by Resolution No. Dated __
General Manager Superseding Resolution No.89R-361 Dated 8/22/89
CITY OF ANAHEIM WATER RATES, RULES Att..h~,~t a
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 317.3
Anaheim, CA 92805
RULE NO. 17
METER TESTS AND ADJUSTMENT OF BILLS FOR ERRORS
(Continued)
C. ADJUSTMENT OF BILLS FOR UTILITY ERROR
1. Inaccuracies of meter reading recording or bills reflecting clericalor meter errors ma15 at
the discretion of the Public Utilities General Manal~er, (:ha!l) be corrected back to the date
for which the overcharge or the undercharge may be reliably established. In cases where
water consumption, dates or other factors required for application of rate schedules or other
provisions are not subject to exact determination or are in question or dispute relative to
service or rate application, the Utility rnav (shall) establish such factors by tests, analyses,
and/or investigations to determine the proper basis for making an adjustment, if any.
Undercharge adjustments in billing, however, shall not exceed a twelve (12) month period.
(for single family domestic service schedules or a tw~ty four (2'1) month period for all other
service ~chedulcs) The Public Utilities General Manager may, at his discretion, make an
undercharge adjustment upon his finding that the undercharge occurred through no fault
of the customer and without reasonable basis upon which the customer should have been
aware of the undercharg& Overcharge refunds shall not exceed a twenty-four month period
for all service schedules unless directed otherwise by the Public Utilities General Manager or a
representative designated by the Public Utilities General Manager.
2. The Utility is authorized to refund a credit balance.
Issued by: Edward K. Aghjayan Effective 7-01-95 by Resolution No. Dated __
General Manager Superseding Resolution No.89R-361 Dated 8/22/89