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Public Utilities 1995/12/07 r FE3 G L 2 ai PUBLIC UTILITIES BOARD r . ;. MINUTES {' DECEMBER 7, 1995 The agenda having been posted on Friday, December 1, 1995, the Regular Meeting of the Public Utilities Board was called to order by Chairperson Dale Stanton at 3:30 p.m. on Thursday, December 7, 1995, in the City Hall West, l lth Floor Conference Room, 201 S. Anaheim Blvd., Anaheim, California. Board Members Present: D. Stanton, D. McMillan, T. Kirker, J. White, R. Lawson, W. Wiseman, P. Lem Board Members Absent: None Staff Present: E. Aghjayan, M. Bell, H. Pepper, L. Moses, L. Topaz, S. Stephens, L. Topaz, M. Long, B. McDonnell, C. Templeton, G. Broeking, K. Welch, R. Howell. Guests Present: Jerry Crum, Park Services Manager - Parks, Recreation & Community Services 1. PUBLIC COMMENTS Chairperson D. Stanton asked for public comments. There being none, the Public Comments portion of the meeting was closed. 2. APPROVAL OF THE PUBLIC UTILITIES BOARD MINUTES OF NOVEMBER 2, 1995 D. Stanton asked for approval of the November 2, 1995, Public Utilities Board Meeting minutes. E. Aghjayan advised the Board of a correction on page 298, item seven, the year of Ed Alario's retirement is 1996. T. Kirker asked that the word `overcrowded" on page 297, item five, be changed to `overloaded ". J. White moved approval of the November 2, 1995 minutes with the stated revisions. D. McMillan seconded the motion. MOTION CARRIED 7 -0. NONE ABSENT. E. Aghjayan introduced Henry Pepper, the new Assistant General Manager - Water Services. 300 3. CITY PARK IRRIGATION MODERNIZATION PROJECT M. Long gave a presentation on the proposal to implement a City Parks irrigation modernization project that will replace the outdated irrigation systems in two City parks and 46 landscaped parkways and median islands and provide water audits of each park. The project will save an estimated 41 million gallons of water annually through the use of Calsense computerized irrigation controllers in the parks and Hydromanager systems in the landscaped medians and parkways. Project funding will be shared by Metropolitan Water District (MWD) (50 percent), United States Bureau of Reclamation (40 percent), and the City's Parks, Recreation, and Community Services Department (10 percent). The Parks Department will realize a net present value savings of over $350,000 in 1995 dollars, in reduced water bills over a 10 -year period. D. McMillan asked when the installation would be completed and staff replied it would take one year to complete the installation of the systems. D. Stanton asked for an explanation of the two different types of irrigation systems. J. Crum from the Parks Department stated that the Calsense computerized irrigation controllers with moisture sensors will be strategically located throughout the 20 targeted parks and wired back to a controller. The Hydromanager systems will be installed in 46 of Anaheim's landscaped parkways and median islands and use moisture sensing probes, utilizing existing valve wires to transmit signals to moisture level adjustment controls mounted at existing controllers. Key personnel from the Parks Department will attend MWD training sessions to assist them in ensuring that the systems operate at maximum efficiency. A consultant will perform water audits of each park to identify deficiencies in design and /or equipment and will make recommendations to correct those deficiencies. Additional savings will be realized through retrofits that are identified as part of the park water audits. P. Lem asked why the different parks have such a wide degree of varying amounts of water saved. J. Crum stated that with five different Parks Supervisors in charge of their own irrigation programs, this causes a difference in interpretation as to how much a park needs watering. The estimated savings was based on the metered water use history for each park, with a consistent future moisture level maintained in all the parks. The computerized systems already installed in some of the parks has proven to save approximately 30 percent each year. T. Kirker pointed out that each park also varies in how much green areas each has, how many baseball diamonds and basketball courts, etc. In addition, past landscaping of parks did not make full use of drought tolerant turfs and vegetation. 301 P. Lem stated that page 4, number 13 of the agreement states that Anaheim will be charged a penalty of 1/2 percent of the total amount if payment is received by MWD more than thirty days after the due date. P. Lem felt that if the City pays early, then it should receive a discount of 1/2 percent of the total for early payment and suggested staff negotiate with MWD to include this. E. Aghjayan explained that MWD must pay its contractor on time and by including a late payment penalty, MWD is just covering its expense if the City were to pay late. The payment of the invoice is for services already rendered. T. Kirker advised P. Lem that the agreement includes the same standard language on late payment penalty fees that is included in the majority of all City contracts. W. Wiseman moved approval of the City Park Irrigation Modernization Project as stated in the staff report dated December 7, 1995. J. White seconded the motion. MOTION CARRIED 6 -1. P. LEM VOTED NO. NONE ABSENT. 4. CHANGE TO RATE STABILIZATION ACCOUNT STABILIZATION RATE G. Broeking advised the Board that at the August 4, 1994, PUB meeting, a staff report discussing plans for the Rate Stabilization Account (RSA) drawdown for Fiscal years 1993/94 through 1998/99 was presented. The RSA Stabilization Rate was temporarily increased on January 2, 1995, primarily to cover the shortfall resulting from the City's right -of -way (ROW) Fee which was implemented on July 1, 1994. The August 1994 staff report noted that the RSA Stabilization Rate could be lowered from 1.204 cents per kwh to .6143 cents in January 1996 and gradually decrease annually thereafter. The proposed rate decrease would allow approximately the same amount of money to be transferred from the RSA in fiscal 1995/96 as was transferred in fiscal 1994/95, which would be sufficient to cover the right -of -way fee. The rate decrease will extend the life of the RSA Account to fiscal year 1999/00, allowing the Department a longer planning period during which to mitigate the rate impacts associated with exhausting the RSA. The Department plans to continue seeking cost cutting opportunities and will look at the RSA Stabilization Rate again in one year to determine whether the rate can continue to decrease annually as projected. D. Stanton asked if the dollar amounts in the forecast of the annual drawdown on page 2 of the staff report was derived from the RSA Rate shown each year. G. Broeking replied that based on the kilowatt hours, the drawdown is actual dollars that the Department expects to transfer. At the end of each month, staff takes the kilowatt hours sold, times the RSA Rate which yields the dollar amount of the transfer out of the RSA into the revenues. 302 • D. McMillan explained that the drawdown is physically in a calendar year and the rates are in fiscal years. W. Wiseman asked if the Department should consider increasing the standard rates each year instead of changing the RSA rate because when the RSA is depleted, the rates will no longer be subsidized by this account and it will be necessary to have a large rate increase to the customers. M. Bell replied the Department plans to reduce the RSA rate gradually over time so that by the year 2000, customers will not be faced with a large rate increase. Over the last few years, the Department has been working towards reducing rates, instead of raising them and this trend should continue in the future years through cost cutting efforts. D. McMillan moved approval of the Change to the RSA Stabilization Rate as stated in the staff report dated December 7. 1995. T. Kirker seconded the motion. MOTION CARRIED 7 -0. NONE ABSENT. 5. PROPOSED AMENDMENT TO THE ELECTRIC & WATER RATES, RULES & REGULATIONS G. Broeking gave a presentation explaining that Rule No. 17 of the Electric and Water Rates, Rules and Regulations requires that the Utilities Department correct bills back to the date for which an overcharge or undercharge may be reliably established. For undercharges, the Department must back bill single - family domestic service for 12 months and all other services for 24 months. As Rule No. 17 is currently written, the Department does not have the flexibility to review these undercharge errors on a case -by -case basis. The proposed amendment would allow flexibility in the recovery of funds from customers for errors made by the Department through no fault of the customer. Billing errors may include incorrect meter reads or clerical errors by staff such as applying the wrong rate, wrong bill factor, or an incorrect calculation. With the amendment to Rule No. 17, the General Manager would have the authority to exercise his judgment in unusual cases and limit the back billing to 12 months for all customers. D. Stanton asked why the undercharges and overcharges are treated differently on the number of months allowed for back bills. G. Broeking replied that he felt it was fairer to the customer to limit the undercharge back billing to 12 months because it was the Department's error that the customer was undercharged. D. McMillan asked if the unusual billing error cases went undiscovered for a long period of time and G. Broeking replied affirmatively. T. Kirker stated that the new CIS System will have the ability to identify any unusual discrepancies and the errors will be detected and corrected immediately. 303 W. Wiseman suggested that exceptions to the Rule be brought before the Board if they are over a certain dollar amount. J. White stated that the General Manager's good judgment should be sufficient without bringing it before the Board for approval. P. Lem distributed a recommended addition, paragraph D (Attachment A), to the Rule No. 17 amendment that he and R. Lawson had prepared. L. Moses advised P. Lem and R. Lawson that the existing Rule No. 10 refers to their suggested addition. Adding this paragraph to the proposed change to Rule No. 17 would be redundant. The change to Rule No. 17 is necessary, separate from Rule No. 10, because Rule No. 17 currently states that the Department shall back bill, without any flexibility to unusual cases. Rule No. 10 only applies when a customer wishes to dispute a situation. P. Lem asked why there is a two percent fast or slow meter test discrepancy allowed on electric meters and three percent or more allowed on water meters instead of having a consistent standard for water and electric meters. P. Lem asked if the Department tests all meters that are installed T. Kirker advised P. Lem that when residential meters are delivered to the meter shop, the contract states that all the meters shall be within two percent plus or minus. There is a sample test taken of 10 percent of the delivered meters to test accuracy. If any of the meters fail to meet this standard, then all of the delivered meters are tested. There is an extensive meter testing program in the Department's meter shop. In addition, an electrical watt hour ,eter can be adjusted, whereas water meters cannot be adjusted. That is why there is a difference in allowable discrepancies. E. Aghjayan stated that electric and water meters differ in the manufacturer's guarantee of accuracy. D. Stanton suggested to P. Lem that he contact the meter shop staff if he has further concerns. D. Stanton asked for a motion to approve the amendment to Rule No. 17 as stated in the staff report of December 7, 1995. P. Lem moved that Rule No. 17 have his and R. Lawson's paragraph D included in the amendment to Rule No. 17. THE MOTION DIED FOR LACK OF A SECOND. P. Lem moved that Rule No. 17 be amended to allow two percent fast or slow for both water and electric meters. THE MOTION DIED FOR LACK OF A SECOND. D. McMillan moved approval of the proposed amendment to Rule No. 17 as stated in the staff report dated December 7, 1995. T. Kirker seconded the motion. MOTION CARRIED 6 -1. P. LEM VOTED NO. NONE ABSENT. 304 6. UPDATE ON THE MEAD - PHOENIX TRANSMISSION LINE (INFORMATION ONLY, NO ACTION REQUIRED) L. Topaz gave an update on the Mead - Phoenix transmission line per J. White's previous request. The Mead - Phoenix and Mead - Adelanto transmission lines were authorized by the Board and the City Council in 1991 and have been under construction since. The anticipated completion date is February 1996. A map of the Western Systems Coordinating Council transmission projects was shown and L. Topaz explained how the Department obtains power for Anaheim. Although the Whispering Ranch property acquisition issues in Arizona have cost Anaheim more than originally projected, the whole project is still a good investment for the City. Anaheim's participation in Mead - Phoenix is 5 percent at 1300 megawatt capacity and Mead - Adelanto is 9 percent with 1200 megawatt capacity. J. White inquired if the transmission that was supposed to come to Marketplace from the Northwest was still expected to take place. L. Topaz replied that the project will probably still take place, but is currently on hold until the industry restructuring impacts are defined. 7. TELECOMMUNICATIONS UPDATE (INFORMATION ONLY, NO ACTION REQUIRED) E. Aghjayan informed the Board that the next Telecommunications Policy Advisory Committee (TPAC) meeting is scheduled for December 21, 1995. Currently, staff and outside consultants are evaluating SpectraNet's revision to its proposal. Staff made a recommendation for firmer financial guarantees from ICS and SpectraNet before pursuing due diligence. ICS has not presented further financial guarantees. SpectraNet has proposed total private financing to eliminate any risks to the City in the case of revenue deficiencies. Staff has additionally reviewed an expanded proposal from ICG Access as a backup in the event SpectraNet's revised proposal does not meet the guiding principles approved by the City Council. 8. AGENDA ITEMS FOR NEXT MEETING (INFORMATION ONLY, NO ACTION REQUIRED) E. Aghjayan stated that the following items are proposed for the next PUB meeting on January 4, 1996: - Proposed Rules of Order for the PUB Results of RFP's for Short-term Capacity Purchases - Bad -Debt Write -Off Quarterly Update P. Lem distributed a five page list of questions (Attachment B) that he and R. Lawson would like addressed. E. Aghjayan suggested that staff can meet with P. Lem and R. 305 Lawson to answer the more definitive questions or agendize a workshop session. The Board, as a whole, can decide if the items should be agendized considering the extensive amount of time involved in answering the questions. D. McMillan agreed that if the majority of the Board felt some of the questions were worth pursuing, then those items could be agendized; otherwise the Board should vote to not spend staff's time answering them. D. Stanton stated that each question could be evaluated as to whether it was worth pursuing. D. McMillan did not feel it was appropriate for staff to pursue answers to P. Lem and R. Lawson's questions, particularly if it represents a potential yield of a penny, just to keep staff busy. With staff responding to the Board's requests to reduce staff over the last five years, it is not feasible to ask staff to spend hundreds of hours pursuing answers to questions without expecting additional staff be added to deal with these questions. Analysis and reports take a lot of staff time and should definitely be worth the time spent. The Board has taken an informal stance in the past that certain operating procedures and responsibilities are predominately the responsibility of the General Manager. The Board looks at policies and implementing practices and policies. D. Stanton added that issues such as staffing and labor costs are dealt with during the budget approval process. E. Aghjayan added that staffing levels are under the responsibility of the City Manager. Classifications are dealt with in the budget process and can be discussed at that time. Staff would be glad to give the Rating Agency Presentation to the Board at the next meeting and discussion of the rate stabilization account can be agendized as well. T. Kirker commented on the Major Council Updates for November, page three, Electric Underground Conversion, in which Pacific Bell requested an exemption of all excavation fees from Anaheim, however Pacific Bell could save money by entering the trenches at the same time Anaheim is trenching. If Pacific Bell is going to enter the trenches at a later date, then he feels that Pacific Bell should have to pay the same costs that the Utility has to pay for right -of -way fees. E. Aghjayan stated that issue lies with the Public Works Department and it has not exempted Pacific Bell from the fees. W. Wiseman asked for a presentation on the Water Supply Outlook at a future meeting. D. McMillan asked for a presentation on the status of the projects along the Santa Ana River. 306 9. ITEMS BY SECRETARY (INFORMATION ONLY, NO ACTION REQUIRED) None. 10. ITEMS BY BOARD MEMBERS (INFORMATION ONLY, NO ACTION REQUIRED) D. McMillan stated that he was very upset by the recent letters that P. Lem and R. Lawson had submitted to the City Manager, Mayor and City Council without the Board members knowledge. He feels that in the past, the Board's relationship with staff has been on a very high level of integrity and trust and if a Board member asked a question of staff then staff was given the opportunity to respond. The Board members did not go to the Mayor and City Manager to provide input on information and blind side the other Board members and staff. P. Lem responded that the letters sent to the City Manager and Mayor contained questions that he felt Mayor Daly had instructed the new commissioners to pursue in their duties. The questions were specific to them that would help himself and R. Lawson become better oriented or trained. It was not intended to be disrespectful of the other Board members. Since P. Lem felt that the new commissioners were asked by the City Manager, Mayor, and Attorney Jack White to pursue questions such as these, he felt it was appropriate to correspond with them, not the Board members. D. McMillan said that he did not feel that department consolidation or major budgetary concerns should be addressed with the Mayor prior to discussing the issues with the Board and staff. • T. Kirker agreed with D. McMillan's comments to P. Lem and R. Lawson, adding that he was present at the orientation for the new commissioners and he did not hear the Mayor instruct P. Lem or any other commissioners to pursue the type of questioning that was in the letters. T. Kirker felt that the Mayor was talking generally and that the commissioners should go to their respective staff and ask for information from them. The Mayor and City Manager should not be contacted for information unless staff cannot answer questions for them. Questions should be directed to staff in the Utilities Department. D. Stanton circulated a letter that he had received from T. Kirker (Attachment B) and a letter D. Stanton sent to P. Lem (Attachment C) with regard to P. Lem's letter to the City Manager, Mayor and Council regarding benefits, etc. D. Stanton and the other Board members were very upset that P. Lem and R. Lawson, after only attending four Board meetings and without having been through a budget review process, would take incorrect numbers and circulate them to City Council members without even copying the other Board members. P. Lem and R. Lawson should investigate questions with the Utilities 307 staff first and then, if they are not satisfied, they can publish the letters. The staff are the ones that know the correct figures and the new Board members will see that at the budget review time. P. Lem replied that the figures he used in the letter were taken from the budget that was received from the City Manager's office. E. Aghjayan advised P. Lem and R. Lawson that the City Manager had instructed him to respond to their letter and it is being sent at this time. If P. Lem or R. Lawson has other questions on the budget figures they could ask staff to respond to them. The issue regarding privatization should be addressed at the Board meetings. 11. ADJOURNMENT (NEXT REGULAR MEETING: JANUARY 4, 1996) J. White moved adjournment of the meeting at 5:30 p.m. T. Kirker seconded the motion. MOTION CARRIED 7 -0. Respectfully submitt - • , Edward K. g jy an �a Secretary, ' •lic Utilities Board 308 CITY OF ANAHEIM ELECTRIC RATES. RULES Attachment A Utilities Financial Services AND REGULATIONS 201 S. Anaheim Blvd. Page No. :i.1 7 .1 ..naheim, CA 92805 RULE NO. 17 METER TESTS AND ADJUSTMENT OF BILLS FOR ERRORS A. TESTS B. ADJUSTMENT OF BILLS FOR METER ERROR C. ADJUSTMENT OF BILLS FOR UTILITY ERROR proposed paragraph amendment addition to Rule No. 17 D. DISPUTED BILLS FOR UTILITY SERVICES 1. Due Process. A customer (ratepayer) shall have the right of due process law to resolve any adjustment of bills for meter error. than 2. Hearing Board. Acustomer (ratepayer) may, notice of not Board estab thirty (30) days, request a public hearing fore a according to Subsection .080 of Section 1.04.730. Powers and Duties, of Anaheim Municipal Code 1.04.700, Public Utilities Board. 3. Appeal. If the disputed bill for utility service is not resolved, the customer (ratepayer) and/or the Public Utilities General goal Manager Eager shall have, the right to the due process recourse (appeal) to Issued by Edward K. Aghjayan Effective by Resolution No. Dated General Manager Superseding Resolution No. 89 -R -361 Dated UM ATTACHMENT - November 1 5 , 1995 ur. :ale Stanton Chairman, Public Utilities Board :ear :ale: rece_.ed a letter from Ed Aghjayn with the latest copy of Paul's and Bob's letter to Jim Ruth, City Manager. I Feel that this type of correspondence is inappropriate. Until a Person understands the budget process, restructuring, downsizing and privatization that has already taken place in the Utility Department, and that this is an ongoing process, would ask questions of the staff or other board members for answers or comments. Restructuring: The utilities Department has restructured it's Divisions to obtain the greatest productivity and cost savings with the minimum amount of manpower required. Downsizing: Downsizing has ocurred through the past years to meet the needs of the economy, lower electrical rates, and still maintain the interegity of the electrical system. Privatization: Where possible, privatization has taken place in various Utility classifications. With the complex work preformed by some classifications, it has been proven that to privatize some of these functions would not be cost effective. The quality of work would not be as good as it would be if the work was preformed by a trained, experienced person who is very familiar with the Utilities methods and standards. Work performed by outside contractors /consultants would have to be carefully scrutinized by an in -house engineer. This would add to the cost of the job. An outsider may not be as sensitive to the customer's needs and requests. Poor customer service could seriously impact the image of the Utility and City. The City would still need to have in - house experts on engineering and design to meet all state, federal and local laws. If, months or years after installation, a problem developed on a project done by an outside consultant /contractor, it would have to be followed up by an in -house utilities person since the consultant may be far gone. There is a higher degree of accountability possible when the job is performed in- house. Contractors and consultants may not have a good understanding of city policies and how the Utility Departments interface with one another. Contracts may be awarded to different contractors /consultants each year. Therefore, we would have to keep training people. aTTa�:y`4 NT J December 5. 1995 Mr Paul A. Lem Mr Robert Lawson 223 E Nyon Avenue 2105 Hammatt Park Way Anare m CA 92806 Anaheim, CA 92805 Dear Paul and Rocert I have received a copy of your undated letter sent to Mr. Ruth, City Manager with copies to ail Council members. I have no problem with the letter. except the last paragraph which deals with Public Utilities Department. In this case. a copy should have been sent to the Chairman of the PUB Board and /or a copy to the Public Utilities General Manager. My investigation indicates that neither of the signers of the letter contacted the Utilities department staff to obtain correct information. The characterization that the Public Utilities Department is losing $8 -9 million annually based upon the budget analysis in your letter is inaccurate and misleading. Your representation contained in this letter to unbalanced budgets is also incorrect You seemed to have selectively chosen numbers from the 1995196, 1996/97 Annual City of Anaheim Budget report which do NOT include existing fund balances. These existing fund balances are $109,266,000 and $101,335,000 for 1966 and 1997 respectively. Many of the Utilities capitol improvement projects are funded by borrowed funds which carry across fiscal years due to the long -term nature of these construction projects. These borrowed funds are later paid back over the useful life of the assets that were financed. Generally this is over a 20 to 30 year time frame. The budgets for the Utilities Department are always in balance and revenues are always sufficient to meet all operating costs, debt payments, general fund transfers and provide for sufficient liquidity to meet all ongoing bond covenants and financial obligations. Furthermore, if you had examined the audited financial statements, you would have found that the net income for the Water and Electric systems was $7,972,000 and $21,005,000 respectively In addition, the Department transferred $10,578,000 to the general fund out of retained earnings Also $9.661.000 was paid to the general fund for administration overhead and direct charges for services in fiscal 1993/94 The unaudited 1994 /95 financial statements show that the net income for the Water and Electric system will be $7,614,000 and $26,003,000 respectively. In December, In December the department will transfer $10,577,000 to the general fund out of retained earnings and also transfer $3.469 000 in right of - wav fees. The department paid the general fund for administrative overhead and direct charges for services and another $9,199,000 in fiscal 1994/95. In addition, electric rates are currently about 11.5% below Edition (25% below for residential customers) - saving Anaheim rate payers an estimated $25 million annually. I understand that you are attempting to be helpful and to educate yourselves as new members of the Public Utilities Board, however, these questions and letters of opinion are taking up a great deal of staff time and the Board is very selective in questions posed to staff and realize the time 1