RES-2017-068RESOLUTION NO. 2017- 0 6 8
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
ANAHEIM MODIFYING THE RATES, RULES AND
REGULATIONS, WHICH DO NOT MATERIALLY INCREASE
RATE -RELATED REVENUES AND REDUCE FEE -RELATED
REVENUES, FOR THE SALE AND DISTRIBUTION OF
ELECTRICITY AS ADOPTED BY RESOLUTION NO. 71-478
AND MOST RECENTLY AMENDED BY RESOLUTION NO.
2016-197 AND DETERMINING THAT SAID ACTIONS ARE
EXEMPT FROM THE CALIFORNIA ENVIRONMENTAL
QUALITY ACT (CEQA) PURSUANT TO PUBLIC
RESOURCES CODE SECTION 21080(B)(8) AND SECTIONS
15061(B)(3) AND 15273(A) OF TITLE 14 OF THE
CALIFORNIA CODE OF REGULATIONS.
WHEREAS, the City of Anaheim ("Anaheim") maintains an electric generation
and distribution system for the furnishing of electricity to residents and businesses of Anaheim
and has adopted the Electric Rates, Rules and Regulations for the sale and distribution of
electricity; and
WHEREAS, the Anaheim Municipal Code authorizes the Anaheim City Council
to approve reasonable Electric Rates, Rules and Regulations governing electric services and fees
and charges for providing electric services; and
WHEREAS, the Anaheim Public Utilities Department ("Department") is a
publicly owned utility, but nonetheless strives to operate like a business and continuously seeks
opportunities to minimize administrative and fiscal burdens while remaining in a position to
maintain service reliability and high industry standards; and
WHEREAS, the Anaheim Regulatory Relief Task Force was charged with
reviewing the regulatory burden on existing and prospective businesses in Anaheim and making
recommendations that help foster more freedom for Anaheim's utility customers ("Anaheim
Regulatory Relief Initiative"); and
WHEREAS, in support of the Anaheim Regulatory Relief Initiative and to update
rate schedules and rules, Department staff reviewed and recommends: 1) updating demand
provisions in five commercial and industrial rate schedules and the rates contained in
Developmental Schedule TES, and making two developmental rate schedules permanent,
including administrative changes, to ensure consistency in the application of energy demand
charges; and 2) making modifications to rules in order to, among other things, reduce and
eliminate certain fees and simplify the fee structure; and
WHEREAS, in order to accomplish this, Department staff reviewed and
recommends the modification of Schedules GS -1, GS -2, TOU, Developmental Schedule TES,
Developmental Schedule D -FIT, and Developmental Schedule D-TOU-L, and Rule Nos. 3, 4, 5,
9, 11, 16, 17, and 23 of the Electric Rates, Rules and Regulations; and
WHEREAS, notice of the public hearing regarding modifications to electric rate
schedules of the Electric Rates, Rules and Regulations was published on March 2, 2017, and
March 9, 2017, and notice of the public hearing regarding modifications to electric rules of the
Electric Rates, Rules and Regulations was published on March 9, 2017, and March 16, 2017, in
the Anaheim Bulletin in accordance with Government Code section 66018, and proof thereof is
on file with the Secretary of the Public Utilities Board; and
WHEREAS, on March 7, 2017, and March 14, 2017, notice of the public hearing
regarding modifications to electric rate schedules of the Electric Rates, Rules and Regulations
was published in the Orange County Register and proof thereof is on file with the Secretary of
the Public Utilities Board; and
WHEREAS, the Public Utilities Board held a public hearing on March 22, 2017,
and evidence was presented in support of the modifications to the Electric Rates, Rules and
Regulations; and
WHEREAS, the Public Utilities Board considered the proposals of the
Department and considered the evidence presented at the public hearing; and
WHEREAS, the Public Utilities Board made the following findings with respect
to the need for the proposed modifications to the Electric Rates, Rules and Regulations:
1. Section 1221 of the City Charter provides that utility rates charged to a class of
customers shall be uniform within the class and shall be based on the cost of
service revenue requirement for the class.
2. Section 1221 of the City Charter requires that the utility rates shall be sufficient in
order to allow the utility to pay for operations and maintenance of the system; for
payment of principal and interest on debt; for creation and maintenance of
financial reserves adequate to assure debt service on bonds outstanding; for
capital construction of new facilities and improvements of existing facilities, or
maintenance of a reserve fund for that purpose; and for payments to the general
fund of the City in the amounts set forth in the City Charter.
3. Section 1221 of the City Charter also provides that the City Council shall
periodically review rates to insure that financial goals are being accomplished.
4. Section 1221 of the City Charter provides that the City Council may establish and
revise ratepayer discounts and other prograins to assist residential customers in
the payment of their utility bills.
5. In setting rates, it is reasonable and appropriate to recognize the benefits that
Anaheim Public Utilities customers will realize through having rates for domestic
and non-domestic customers remain competitive with other local providers.
2
6. It is reasonable and appropriate to make modifications to Schedules GS -1
(General Service), GS -2 (General Service), TOU (Time -of -Use), Developmental
Schedule D-TOU-L (Developmental Time -of -Use - Large), and Developmental
Schedule TES (Thermal Energy Storage), as set forth in Attachment A, because
these modifications ensure consistency in the application of energy demand
charges.
7. It is reasonable and appropriate to convert Developmental Schedule TES
(Thermal Energy Storage) and Developmental Schedule D -FIT (Developmental
Feed -In Tariff) rate schedules from developmental to permanent electric rate
schedules, as set forth in Attachment A, because developmental rate schedules are
intended to be temporary and close once a permanent rate schedule is adopted.
8. It is reasonable and appropriate to modify the on -peak, mid -peak, and off-peak
time periods contained within Developmental Schedule D -FIT, as set forth in
Attachment A, which would align the time periods with market conditions in
order to accomplish the goal of matching energy generation with the demand for
energy.
9. It is reasonable and appropriate to modify Rule Nos. 3, 4, 5, 9, 11, 16, 17, and 23,
related to customer service fees and bill credits, as set forth in Attachment B, to
provide regulatory relief by reducing, eliminating, and consolidating fees, offering
bill credits in specific situations, offering a new service option, and providing
consistency, where appropriate, between Water and Electric Rules.
10. Rule No. 23 fees and charges do not exceed the Department's reasonable costs to
provide the services set forth therein in conformance with State law.
WHEREAS, the proposed modifications to the Electric Rates, Rules and
Regulations as set forth in Attachment A and Attachment B, and as more fully set forth in the
text of each of the respective rate schedules and Rule Nos. 3, 4, 5, 9, 11, 16, 17, and 23, all of
which are on file with the Office of the City Clerk, are necessary and appropriate to meet the
requirements of the City Charter as the modifications ensure consistency in the application of
energy demand charges; further the Anaheim Regulatory Relief Initiative by reducing,
eliminating, and consolidating fees, offering bill credits in specific situations, offering a new
service option and providing consistency, where appropriate, between Water and Electric Rules;
and the proposed changes to Rule No. 23 customer service fees and charges do not exceed the
Department's reasonable costs to provide the services set forth therein in conformance with State
law; and
WHEREAS, the Public Utilities Board considered the requirements of the
California Environmental Quality Act (CEQA) and found that matters covered above come
within Public Resources Code section 21080(b)(8) and Title 14 of the California Code of
Regulations, sections 15061(b)(3) and 15273(a). Thus, the modifications of these rate schedules
and Rule Nos. 3, 4, 5, 9, 11, 16, 17, and 23 are exempt from CEQA; and
3
WHEREAS, based on the findings hereinabove made, the Public Utilities Board
recommended that the Anaheim City Council adopt the findings of the Public Utilities Board
with respect to the matters contained herein and adopt the modifications to the Electric Rates,
Rules and Regulations as reflected in Attachment A and Attachment B, and as more fully set
forth in the text of each of the respective rate schedules, and Rule Nos. 3, 4, 5, 9, 11, 16, 17, and
23, all of which are on file with the Office of the City Clerk; and
WHEREAS, based on the findings hereinabove made, the Public Utilities Board
recommended that the City Council determine that the modifications to the Electric Rates, Rules
and Regulations are exempt under CEQA, Public Resources Code section 21080(b)(8) and Title
14 of the California Code of Regulations, sections 15061(b)(3) and 15273(a); and
WHEREAS, the City Council has considered the evidence and concurs with the
findings of the Public Utilities Board as set forth hereinabove.
NOW, THEREFORE BE IT RESOLVED by the Anaheim City Council as
follows:
1. The findings set forth herein are hereby adopted by the Anaheim City
Council.
2. The Anaheim City Council hereby determines that, in accordance with CEQA
and the State CEQA Guidelines, the modifications to the rate schedules and Rule Nos. 3, 4, 5, 9,
11, 16, 17, and 23 of the Electric Rates, Rules and Regulations are exempt from CEQA pursuant
to Public Resources Code section 21080(b)(8) and sections 15060(b)(3) and 15273(a) of Title 14
of the California Code of Regulations, because it can be seen with certainty that there is no
possibility that the proposed modifications will have a significant effect on the environment as
the modifications primarily recover costs; involve language clarification, fee consolidation, and
rule streamlining; and are administrative in nature.
3. The modifications to the Electric Rates, Rules and Regulations shall be, and
are hereby adopted by the Anaheim City Council with the modified rate schedules and Rule Nos.
3, 4, 5, 9, 11, 16, 17, and 23 to become effective May 1, 2017, as reflected in Attachment A and
Attachment B, and as more fully set forth in the text of each of the respective rate schedules and
Rule Nos. 3, 4, 5, 9, 11, 16, 17, and 23.
4. The Anaheim Public Utilities General Manager is hereby authorized and
directed to prepare, promulgate, publish, and implement changes to the Electric Rates, Rules and
Regulations as set forth herein.
11
THE FOREGOING RESOLUTION is approved and adopted by the City Council
of the City of Anaheim this 2 5th day of April , 2017, by the following roll call vote:
AYES: Mayor Tait and Council Members Vanderbilt, Murray, Barnes,
Moreno, Kring, and Faessel
NOES: None
ABSENT: None
ABSTAIN: None
CITY OF ANAHEIM
MA OR OF THE CITY OF ANAHEIM
ATTEST:
CITY CLERK OF THE CITY 6F ANAHEIM
121788
5
Attachment A
Electric Rates, Rules and Regulations
Rate Schedules
effective May 1, 2017
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim BIN. -d.
Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
SCHEDULE GS -1
GENERAL SERVICE
APPLICABILITY
Applicable to single and three phase General Service including lighting and power,
Rates
Rate A (13):
Customer Charge
Energy Charge (added to Customer Charge) All kWh, per kWh
Minimum Charge:
The minimum charge is the monthly Customer Charge.
Rate B (14):
Customer Charge:
Demand Charge (added to Customer Charge):
First 15 kW or less of Billing Demand
All excess kW of Billing Demand, per kW
Energy Charge (added to Demand Charge) All kWh, per kWh
Minimum Charge:
The minimum charge is the monthly Demand Charge and the
monthly Customer Charge.
SPECIAL CONDITIONS
Page No. 2.2.1
Per Meter, Per Month
$15.00
IT620
$46.97
$126.20
$12.27
12,140
A. Service voltage in accordance with the Rates, Rules and Regulations.
B. Rate B is applicable when a demand Meter is installed in accordance with Special Condition D.
C. Billing Demand will be measured at fifteen (15) minute intervals, by insmiments supplied, owned, and
maintained by the City at the City's expense upon the Customer's Premises. Where Customer's demand is
intermittent or subject to violent fluctuations, the Maximum Demand may be based on a shorter interval.
The Billing Demand will be the greater of: 1.) the highest metered kilowatt input for the Billing Period; 2)
50% of the contracted for or connected load; or 3) 50% of the highest Billing Demand in the preceding
eleven (11) Billing Periods.
D. A Maximum Demand Meter will be installed when 1) the Utility determines the Custome?s load and use
characteristics indicate that the Maximum Demand may exceed 15 kW, or 2) the Customer requests a
demand rate.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2015-237 Dated: 08-18-15
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGLLATIONS
SCHEDULE GS -1
GENERAL SERVICE
Page No. 2.2.2
SPECIAL CONDITIONS (Continued)
E. V4'here the City installs the standard transformer capacity requested by a Customer to serve separately an
X-ray installation, the customer charge will be increased by $1.00 per kva of transformer capacity
requested.
F. No adjustment will be made for any temporary reduction in load. Any Customer who resumes service
within twelve (12) Months must pay all charges that would have been billed had service been continuous.
G. Rate Stabilization Adjustment
The rates above are subject to adjustment as provided for in Schedule RSA. The applicable billing factor set
forth therein will be applied to all kilowatt-hours billed under this Rate Schedule.
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2010-012 Dated: 01-12-10
General Manager
CITY OF ANAHEIM
Utilities Financial Senices
201 S. Anaheim Blvd.
Anaheim, CA 92805
APPLICABILITY
ELECTRIC RATES, RULES
AND REGULATIONS
SCHEDULE GS -2
GENERAL SERVICE
Page No. 2.3.1
Applicable to single and three phase General Service including lighting and power. This schedule is mandatory for
all Customers whose monthly Maximum Demand has exceeded 200 kW for any three (3) Months during the
preceding twelve (12) Months and whose average demand for the preceding twelve (12) Months also exceeds 200
W Any Customer whose monthly Maximum Demand has fallen below 200 kW for any three (3) Months during
the preceding twelve (12) Months and whose average demand for the preceding twelve (12) Months also is less than
200 kW may elect to take service on Rate B of Schedule GS -1.
RATE (2 1) Per Meter, Per Month
Service delivered at voltages of 50 kV and below
Customer Charge: $ 360.91
Demand Charge (added to Customer Charge):
First 200 kW or less of Billing Demand $ 2,769.00
All excess kW of Billing Demand, per kW $ 15.65
Energy Charge (to be added to Demand Charge):
For the first 540 kWh per kW of Billing Demand, per kWh 11.35¢
All excess kWh, per kWh 8.13¢
Minimum Charge:
The minimum charge is the monthly Demand Charge and the monthly Customer Charge.
Service delivered at voltages above 50 kV
Customer Charge $ 360.91
Demand Charge (added to Customer Charge):
First 200 kW or less of Billing Demand $ 1,971.38
All excess kW of Billing Demand, per kW $ 11.56
Energy Charge (to be added to Demand Charge):
For the first 540 kWh per kW of Billing Demand, per kWh 10.830
All excess kWh, per kWh 7.77¢
Minimum Charge:
The mimnum charge is the monthly Demand Charge and the monthly Customet Charge.
SPECIAL CONDITIONS
A. Service voltage in accordance with the Rates, Rules and Regulations.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2015-237 Dated: 08-18-15
General Manager
CITY OF ANAHEIM
Utilities Financial Senvices
201 S. Anaheim Blvd.
Anaheim, CA 92805
SPECIAL CONDITIONS (Continued)
B. Billing Demand
ELECTRIC RATES, RULES
AND REGULATIONS
SCHEDULE GS -2
GENERAL SERVICE
Page No. 2.3.2
Billing Demand mill be measured at fifteen (15) minute intervals, by instruments supplied, owned, and
maintained by the City at the City's expense upon the Customer's Promises. Where Customer's demand is
intermittent or subject to violent fluctuations, the Maximum Demand may be based on a shorter interval.
The Billing Demand will be the greater of 1) the highest metered kilowatt input for the Billing Period; 2)
50% of the contracted for or connected load; or 3) 50% of the highest Billing Demand in the preceding
eleven (11) Billing Periods.
C. Power Factor Adjustment
The charges will be adjusted each Month for the Power Factor as follows:
The charges will be increased by thirty-one (3 1) cents per kilovar of reactive demand.
The kilovars of reactive demand shall be calculated by multiplying the kilowatts of measured Maximum
Demand by the ratio of the kilovar-hours to kilowatt-hours. A ratchet device shall be installed on the
kilovar-hour Meter to prevent its reverse operation on leading power factor.
D. Voltage Discount
The charges, excluding the Customer Charge, Power Factor and Rate Stabilization Adjustment, will be
reduced by three percent (31/6) for service delivered at voltages from 2 kV to 10 kV; by six percent (6%) for
service delivered at voltages from 11 kV to 50 kV; Customer equipment and metering per Utility standards.
For service delivered at voltage levels above 50 kV, all charges will be assessed as set forth in the Rate
Schedule above.
E. Temporary Discontinuance of Service
Where the use of energy is seasonal or intermittent, no adjustment will be made for a temporary reduction
of load, Any Customer who resumes service within twelve (12) Months must pay all charges that would
have been billed had sen ice been continuous.
F. Rate Stabilization Adjustment
The rates above are subject to adjustment as provided for in Schedule RSA. The applicable billing factor set
forth therein will be applied to all kilowatt-hours billed under this Rate Schedule.
G. X -Ray Installation
Where the City installs the standard transformer capacity requested by a Customer to service separately an
X-ray installation, the Customer Charge will be increased by $1.00 per kva of transformer capacity
requested.
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2010-196 Dated: 11-09-10
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
APPLICABILITY
ELECTRIC RATES, RULES
AND REGULATIONS
SCHEDULE TOU
TIME -OF -USE
Page No. 2.4.1
Applicable to three-phase electric service of Customers whose monthly Maximum Demand was 500 kW or greater
for any three (3) Months during the preceding twelve (12) Months or, if no prior billing history is available, whose
total connected lighting and equipment load is 750 kW or greater. Also applicable to Customers who meet eligibility
requirements prior to installation of load management and conservation measures included in the Utility's Demand
Side Management programs.
AVAILABILITY
A Customer desiring service on this Rate Schedule or currently served on this Rate Schedule and desiring service on
a different Rate Schedule shall notify the City in writing at least ninety (90) days in advance of the Customer's
intended change in service schedule (unless Meter availability allows less notice), and will be restricted from
exercising the option to switch Rate Schedules more than once in any twelve -(12) month period.
Service under this Rate Schedule is subject to Meter availability.
RATES
Per Meter
Summer
Per Meter
Winter
Service delivered at volta%zes of 50 kV and below
Customer Charge:
$34112
$342.12
Demand Charge (added to Customer Charge):
Non -time related Maximum Demand, per kW
$ 8.66
$ 8.66
Plus all on -peak Billing Demand, per kW
$ 15.68
N/A
Plus all mid -peak Billing Demand, per kW
$ 5.47
$ 5.74
Plus all off-peak Billing Demand, per kW
N,'A
N/A
Energy Charge (added to Demand Charge):
All on -peak energy, per kWh
14.80¢
N/A
Plus all mid -peak energy, per kWh
11.710
12.48¢
Plus all off-peak energy, per kWh
7.87;
7.87¢
Minimum Charge:
The minimum charge is the monthly non -time related Demand
Charge and the monthly Customer Charge.
Service delivered at voltages above 50 kV
Customer Charge:
$342.12
$342.12
Demand Charge (added to Customer Charge):
Non -time related Maximum Demand, per kW
$ 3.00
$ 3.00
Plus all on -peak Billing Demand, per kW
$ 14.84
NA
Plus all mid-pcak Billing Demand, per kW
$ 5.18
$ 5.43
Plus all off-peak Billing Demand, per kW
MA
N/A
Energy Charge (added to Demand Charge):
All on -peak energy, per kWh
13.64¢
N A
Plus all mid -peak energy, per kWh
10.72¢
11.45¢
Plus all off-peak energy, per kWh
7.081;
7.08¢
Minimum Charge:
The minimum charge is the monthly non -time related Demand
Charge and the monthly Customer Charge.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2015-237 Dated: 08-18-15
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
SPECIAL CONDITIONS
ELECTRIC RATES, RULES
AND REGULATIONS
SCHEDULE TOU
TIME -OF -USE
A. Service voltage in accordance with the Rates, Rules and Regulations.
B. Time periods are defined as follows:
On -Peak: 1:00 p.m. to 5:00 p.m.; summer weekdays except holidays.
Page No. 2.4.2
Mid -Peak: 8:00 a.m. to 1:00 p.m. and 5:00 p.m. to 10:00 p.m.; summer weekdays except holidays.
7:00 a.m. to 9:00 p.m.; winter weekdays except holidays.
Off -Peak: All other hours.
Holidays are New Year's Day, Washington's Birthday, Memorial Day, Independence Day,
Labor Day, Veterans Day, Thanksgiving Day, and Christmas.
When any holiday listed above falls on Sunday, the following Monday will be recognized as an off-peak
period. No change in off-peak hours will be made for holidays falling on Saturday.
The summer season shall commence at 12:00 a.m. on June 1 and continue until 12:00 a.m. on October 1 in
each year. The winter season shall commence at 12:00 a.m. on October 1 of each year and continue until
12:00 a.m. on June 1 of the following year.
C. Billing Demand
Billing Demand will be measured at fifteen (15) minute intervals, by instruments supplied, owned, and
maintained by the City at the City's expense upon the Customer's Premises. Where Customer's demand is
intermittent or subject to violent fluctuations, the Maximum Demand may be based on a shorter interval.
Separate Billing Demands shall be determined for the Maximum Demand, and for the on -peak, mid -peak,
and off-peak time periods.
The D -.--=d Charge for non -time related Maximum Demand will be the greater of: 1) the highest metered
kilowatt input for the Billing Period; 2) 50% of the contracted for or connected load; or 3) 50% of the
highest Billing Demand in the preceding eleven (11) Billing Periods. Billing Demand for on -peak, mid -
peak, and off-peak time periods shall be the highest metered kilowatt input for the applicable Billing Period.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2015-237 Dated: 08-18-15
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
SPECIAL CONDITIONS (Continued)
D. Power Factor Adjustment
ELECTRIC RATES, RULES
AND REGULATIONS
SCHEDULE TOU
TIME -OF -USE
The charges will be adjusted each Month for the Power Factor as follows:
The charges will be increased by thirty-one (3 1) cents per kilovar of reactive demand.
Page No. 2.4.3
The kilovars of reactive demand shall be calculated by multiplying the kilowatts of measured Maximum
Demand by the ratio of the kilovar-hours to the kilowatt hours. A ratchet device shall be installed on the
kiloz ar-hour Meter to prevent its reverse operation on leading power factor.
E. Voltage Discount
The charges, excluding the Customer Charge, Power Factor and Rate Stabilization Adjustment, will be
reduced by three percent (3%) for service delivered at voltages from 2 kV to 10 kV; by six percent (6%) for
service delivered at voltages from 11 kV to 50 kV; Customer equipment and metering per Utility standards.
For service delivered at voltage levels above 50 kV, all charges will be assessed as set forth in the Rate
Schedule above.
F. Temporary Discontinuance of Service
Where the use of energy is seasonal or intermittent, no adjustment will be made for a temporary reduction
of load. Any Customer who resumes service within twelve (12) Months must pay all charges that would
have been billed had service been continuous.
G. Rate Stabilization Adjustment
The rates above are subject to adjustment as provided for in Schedule RSA. The applicable billing factor
set forth therein will be applied to all kilowatt-hours billed under this Rate Schedule.
H. Applicable to this Rate Schedule only, if after twelve (12) months of service the Customer would have
preferred service under Schedule GS -2, General Service, appropriate billing adjustments for the twelve (12)
Month period will be made and the Customer will be returned to Schedule GS -2, General Service.
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 201.0-196 Dated: 11-09-10
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
APPLICABILITY
ELECTRIC RATES, RULES
AND REGULATIONS
SCHEDULE TES
THERMAL ENERGY STORAGE
Page No. 2.5.1
Applicable to electric service for load in a facility with a monthly Maximum Demand of 500 kW per Meter for which
the Customer installs and utilizes thermal energy storage (TES) equipment for air conditioning. Customers must
submit an Application to the Utility and be approved for service under this Rate Schedule. For a Customer whose
monthly maximum demand is between 200 kW and 500 kW for a given Meter, the Customer must shift a minimum
of 20 percent (20%) of the monthly maximum on -peak demand for a given Meter to off-peak demand as a result of
the installation and utilization of TES equipment for air conditioning. If the Customer fails to shift 20 percent (200%)
of the monthly maximum on -peak demand for a giNen Meter and/or exceeds 500 kW for a given Meter for any three
(3) Months during the preceding twelve (12) Months, the Customer will be ineligible for service under this hate
Schedule and the Customer's account for that Meter shall transfer immediately to the otherwise applicable Rate
Schedule based on commercial energy usage.
RATE
Per Meter
Per Meter
Summer
Winter
Customer Charge
$ 85.13
$ 85.13
Demand Charge (added to Customer Charge)
Non -time related Maximum Demand, per kW
$ 5.10
$ 5.10
Plus all on -peak Billing Demand, per kW
$ 15.93
not applicable
Plus all mid -peak Billing Demand, per kW
$ 5.85
$ 6.15
Plus all off-peak Billing Demand, per kW
not applicable
not applicable
Energy Charge (added to Demand Charge)
All on -peak energy, per kWh
13.180
not applicable
Plus all mid -peak energy, per kWh
7.80¢
7.93¢
Plus all off-peak energy, per kWh
6.00¢
6.000
Minimum Charge:
The minimum charge is the monthly non -time related Demand Charge and the monthly
Customer Charge.
SPECIAL CONDITIONS
A. Adjustments, Fees and Taxes
The rates above are subject to adjustment as provided for in Schedule RSA. The applicable billing
factor set forth therein will be applied to all kilowatt-hours billed under this Rate Schedule. The rates
above are subject to the underground surcharge on the total electric charge. The rates above are subject
to the collection of the state energy surcharge applied to all kilowatt-hours billed.
B. Voltage
Service voltage in accordance with the Rates, Rules and Regulations.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2015-237 Dated: 08-18-15
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
SPECIAL CONDITIONS (Continued)
ELECTRIC RATES, RULES
AND REGULATIONS
SCHEDULE TES
THERMAL ENERGY STORAGE
C. Time periods are defined as follows:
Summer:
May 1 at 12:01 a.m. to October 31 at 12:00 midnight
On -peak:
1:00 p.m. to 7:00 p.m. weekdays
Mid -peak:
9:00 a.m. to 1:00 p.m. weekdays
Off-peak:
7:00 p.m. to 9:00 a.m. weekdays and all weekends
Winter: November 1 at 12:01 a.m. to April 30 at 12:00 midnight
On -peak: Not applicable
Mid -peak: 10:00 a.m. to 5:00 p.m. weekdays
Off-peak: 5:00 p.m. to 10:00 a.m. weekdays and all weekends
Page No. 2.5.2
Holidays are New Year's Day, Washington's Birthday, Memorial Day, Independence Day, Labor Day,
Veterans Day, Thanksgiving Day, and Christmas Day.
When any holiday listed above falls on Sunday, the following Monday will be recognized as an
off-peak period. No change in off-peak hours will be made for holidays falling on Saturday.
When, in the sole opinion of the Utility, it is impractical to provide single phase service under this Rate
Schedule, three phase service will be provided.
D. Determination of Monthly Usage
The Customer must provide the Utility information from which the Utility can determine the level of
kWh usage to be consumed and/or the level of service to be provided, such as a TES unit nameplate
rating and the number of units to be installed. The Utility will place the Customer in the appropriate
usage tier and charge the Customer the maximum value of that tier. The Utility retains the right to
perforin on-site inspections to verify the energy consumption of the TES unit(s).
E. Billing
A Customer's bill is calculated according to the rates and conditions listed in this Rate Schedule. The
customer is responsible, subject to Utility audit, for reporting all additions or removals of TES units
from the Customer's facilities.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2008R-067 Dated: 06-10-08
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
.Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
SCHEDULE TES
THERMAL ENERGY STORAGE
SPECIAL CONDITIONS (Continued)
F. Billing Demand
Page No. 2.5.3
Billing Demand will be measured at fifteen (15) minute intervals, by instruments supplied, owned, and
maintained by the City at the City's expense upon the Customer's Premises. Where Customer's demand
is intermittent or subject to 'violent fluctuations, the Maximum Demand may be based on a shorter
interval. Separate Billing Demands shall be determined for the Maximum Demand, and for the on -peak,
mid -peak, and off-peak time periods.
The Demand Charge for the non -time related Maximum Demand will be the greater of 1) the highest
metered kilowatt input for the Billing Period; 2) 50% of the contracted for or connected load; or 3) 50%
of the highest Billing Demand in the preceding eleven (11) Billing Periods. Billing Demand for on -
peak, mid -peak, and off-peak time periods shall be the highest metered kilowatt input for the applicable
Billing Period.
G. Power Factor Adjustment
The charges will be adjusted each Month for the Power Factor as follows: The charges will continue to
be adjusted by thirty-one (3 1) cents per kilovar of reactive demand. The kilovars of reactive demand
shall be calculated by multiplying the kilowatts of measured Maximum Demand by the ratio of the
kilovar-hours to kilowatt-hours. A ratchet device shall be installed on the kilovar-hour Meter to prevent
its reverse operation on leading power factor.
H. Temporary Discontinuation of Senice
Where the use of energy is seasonal or intermittent, no adjustment will be made for a temporary
reduction of load. Any Customer who resumes service within twelve (12) Months must pay all charges
that would have been billed had the service been continuous.
Voltage Discount
The charges, excluding the Customer Charge, Power Factor, and Rate Stabilization Adjustment, will be
reduced by three percent (3%) for service delivered at voltages from 2 kV to 10 kV; by six percent (6%)
for service delivered at voltages from 11 kV to 50 kV; Customer equipment and metering per Utility
standards. Service at voltage levels above 50 kV will be by contract.
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2010-196 Dated: 11-09-10
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RATES, RULES
,AND REGULATIONS
SCHEDULE FIT
FEED -IN TARIFF
Page No. 2.9.1
APPLICABILITY
Applicable to owners and operators of electric generation facilities located within the City's service territory who wish to
sell to the City the renewable power output from an eligible small-scale Distributed Generation Resource, with capacity
of not more than 3 MW.
AVAIi ABILITY
This rate schedule is available on a first-come, first-served basis until the combined rated generation capacity within the
City's service territory reaches 8 MW.
RATES
Once both parties have executed a Standard Form Feed -In Tariff Power Purchase Agreement ("Agreement'), the City
shall pay the owner or operator ("Distributed Generator) for each megawatt -hour ("MWh") of energy and associated
capacity delivered to the City during each contract year for the delivery term.
The rate shall be calculated each Fiscal Year based on the sum of the annual average California Independent System
Operator ("CAISO") Integrated Forward Market South of Path 15 ("SP 15") Generation Hub price ("GHP"), or its
successor, the average premium for delivered renewable energy reported to the Department of Energy (`BOE" by
utilities within the Western Electric Coordinating Council ("WECC"), and the CAISO High Voltage Access Charge, or
its successor, effective July I of the current year. The annual offer price ("AQP") determined by this calculation as well
as the components of the calculation shall be posted on the City's website. The formula used to determine the AOP shall
be as follows:
AOP = Average SP 15 GHP + Average Premium for Delivered Reneu-able Energy Reported -to DOE by WECC
+ CAISO High Voltage Access Charge
The above calculation shall then be applied to the following table based on the time the energy is delivered to the City's
electric distribution system.
Time of Delivery Periods & Factors
Season
On -Peak
Mid -Peak
Off -Peak
Summer
1.50
1.00
0.60
Winter
N/A
1.00
0.60
Time periods are defined as follows:
On -Peak: 4:00 p.m. to 9:00 p.m.; summer weekdays except holidays.
Mid -Peak: 12:00 p.m. to 4:00 p.m. and 9:00 p.m. to 11:00 p.m.; summer weekdays except holidays.
6:00 a.m. to 8:00 a.m. and 4:00 p.m. to 10:00 p.m.; winter weekdays except holidays.
Off -Peak: All other hours.
Holidays are New Year's Day, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veterans Day,
Thanksgiving Day, and Christmas.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2013-116 Dated: 07-23-13
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
SCHEDULE FIT
FEED -IN TARIFF
Page No. 2.9.2
AVAILABILITY (Continued)
When any holiday listed above falls on Sunday, the following Monday shall be recognized as an off-peak period. No
change in off-peak hours shall be made for holidays falling on Saturday.
The summer season shall commence at 12:00 a.m. on June 1 and continue until 12:00 a.m. on October 1 in each year.
The winter season shall commence at 12:00 a.m. on October 1 of each year and continue until 12:00 a.m. on June 1 of the
following year.
SPECIAL CONDITIONS
A. Distributed Generators that develop Distributed Generation Resources to sell renewable power to the Cityunder
this rate schedule shall execute an Agreement with the City.
B. The rate schedule shall be offered for Agreement durations of 10, 15, or 20 years at the option of the Distributed
Generator.
C. Distributed Generators seeking this rate schedule are not eligible and may not also obtain benefits from any of
the following:
1. A power purchase agreement with the City for deliveries from the same facility;
2. Incentives from the City under customer programs implemented in compliance with requirements of Senate
Bill 1 (Murray) or such successor statutes as amended from time to time, or similar programs; or
3. The net metering option for energy deliveries from the same facility.
D. A Distributed Generation Resource eligible under this rate schedule shall deliver to the City both the energy
generated and any environmental attributes associated with that energy.
E. Distributed Generation Resources eligible under this rate schedule shall be interconnected within the City's
service territory and shall be required to comply with the City's process for interconnection. Any resources not
meeting these requirements shall not be eligible for this rate schedule.
F. Distributed Generation Resources eligible under this rate schedule shall comply with all applicable rules in
installing a Meter appropriate for full buy/sell or excess sale agreements, and which can be read by electronic
means acceptable to the City. The Distributed Generator shall be responsible for procuring and maintaining any
communication link required by the City for retrieving Meter data.
G. The City shall pay the eligible Distributed Generator the applicable price for metered energy delivered during
the time periods specified for the chosen Agreement term and start year. The start year is the fiscal year in
which commercial operation actually begins.
H. When determining the average premium for delivered renewable energy reported to the Department of Energy
("DOE") by utilities within the Western Electric Coordinating Council ("WECC"), where a range of prices is
reported, the high end of the range will be used in the annual offer price ("AOP") calculation.
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2013-116 Dated: 07-23-13
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
APPLICABILITY
ELECTRIC RATES, RULES
AND REGULATIONS
DEVELOPMENTAL SCHEDULE D-TOU-L
DEVELOPMENTAL TIME -OF -USE - LARGE
Page No. 2.14.1
Applicable to three-phase electric service of Customers whose monthly Maximum Demand was 4,000 kW or greater
with a Load Factor of 65% or greater for any three (3) months during the preceding twelve (12) Months or, if no
prior billing history is available, whose total connected lighting and equipment load is 6,000 kW or greater.
Applicable to Customers who meet eligibility requirements prior to installation of load management and
conservation measures included in the Utility's demand side management programs. Only approved and applicable
Rate Schedules may be applied in conjunction with the Developmental Time -of -Use - Large rate.
This developmental Rate Schedule shall be closed once a permanent Time -of -Use - Large Rate Sehedule is
developed.
AVAILABILITY
Service under this developmental Rate Schedule is subject to Meter availability.
RATES
Per Meter
Summer
Per Meter
Winter
Service delivered at voltages of 50 kV and below
$696.83
$696.83
Customer Charge:
$696.83
$696.83
Demand Charge (added to Customer Charge):
$ 2.78
$ 2.78
Non -time related Maximum Demand, per kW
$ 7.32
$ 7.32
Plus all on -peak Billing Demand, per kW
$ 28.46
N/A
Plus all mid -peak Billing Demand, per kW
Plus
$ 17.21
$ 1.7.21
Plus all off-peak Billing Demand, per kW
NA
N/A
Energy Charge (added to Demand Charge):
All on -peak energy, per kWh 1.1.470 N.'A
Pius all mid -peak energy, per kWh 6.300 6.85¢
Plus all off-peak energy, per kWh 4.60¢ 4.60¢
Minimum Charge:
The minimum charge is the monthly non -time related Demand
Charge and the monthly Customer Charge.
Service delivered at volftees above 50 kV
Customer Charge:
$696.83
$696.83
Demand Charge (added to Customer Charge):
Non -time related Maximum Demand, per kW
$ 2.78
$ 2.78
Plus all on -peak Billing Demand, per kW
$ 26.94
NIA
Plus all mid -peak Billing Demand, per kW
$ 16.31
$ 16.29
Plus all off-peak Billing Demand, per kW
N/A
NIA
Energy Charge (added to Demand Charge):
All on -peak energy, per kWh
10.86¢
N/A
Plus all mid -peak energy, per kWh
5.97¢
6.49¢
Plus all off-peak energy, per kWh
4.36¢
4.36¢
Minimum Charge:
The minimum charge is the monthly non -time related Demand
Charge and the monthly Customer Charge.
(Continued)
ISSUED BY: Effective: by Resolution No.:
Dated:
Dukku Lee Superseding Resolution No.: 2015-237
Dated: 08-18-15
General Manager
CITY OF ANAHEIM
Utilities Financial. Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
DEVELOPMENTAL SCHEDULE D-TOU-L
DEVELOPMENTAL TIME-O&USE - LARGE
SPECIAL CONDITIONS
A. Service voltage in accordance with the Rates, Rules and Regulations.
B. Time periods are defined as follows:
On -Peak: 1:00 p.m. to 5:00 pm.; summer weekdays except holidays.
Page No. 2.14.2
Mid -Peak: 8:00 a.m. to 1:00 p.m. and 5:00 p.m. to 10:00 p.m.; summer weekdays except holidays.
7:00 a.m. to 9:00 p.m.; winter weekdays except holidays.
Off -Peak: All other hours.
Holidays are New Year's Day, Washington's Birthday, Memorial Day, Independence Day,
Labor Day, Veterans Day, Thanksgiving Day, and Christmas.
When any holiday listed above falls on Sunday, the following Monday will be recognized as an off-peak
period. No change in off-peak hours will be made for holidays falling on Saturday.
Adjustments to on -peak, mid -peak, and off-peak time periods may be shifted in instances where market
pricing conditions affect the energy costs or the time of day when market prices are highest. In such
instances, Customers shall be notified thirty (30) days in advance of an adjustment to the time period, and
the Utility is limited to such adjustments no more than once every twelve (12) Months.
The summer season shall commence at 12:00 a.m. on June 1 and continue until 12:00 a.m. on October 1 in
each year. The winter season shall commence at 12:00 a.m. on October 1 of each year and continue until
12:00 a.m. on June 1 of the following year.
C. Billing Demand
Billing Demand will be measured at fifteen (15) minute intervals, by instruments supplied, owned, and
maintained by the City at the City's expense upon the Customer's Premises, Where Customer's demand is
intermittent or subject to violent fluctuations, the Maximum Demand may be based on a shorter interval.
Separate Billing Demands shall be detern-jined for the Maximum Demand, and for the on -peak, mid -peak,
and off-peak time periods.
The Demand Charge for non -time related Maximum Demand will be the greater of 1) the highest metered
kilowatt input for the Billing Period; 2) 50°la of the contracted for or connected load; or 3) 50% of the
highest Billing Demand in the preceding eleven (11) Billing Periods. Billing Demand for on -peak, mid -
peak, and off-peak time periods shall be the highest metered kilowatt input for the applicable Billing Period.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding ResolutionNo.: 2013-116 Dated: 07-23-I3
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
DEVELOPAIENTAL SCHEDULE D-TOU-L
DEVELOPMENTAL TINIE-OF-USE - LARGE
SPECIAL CONDITIONS (Continued)
D. Power Factor Adjustment
The charges will be adjusted each Month for the Power Factor as folloiNs:
The charges will be increased by thirty-one (3 1) cents per kilovar of reactive demand.
Page No. 2.14.3
The kilovars of reactive demand shall be calculated by multiplying the kilowatts of measured Maximum
Demand by the ratio of the kilovar-hours to the kilowatt hours. A ratchet device shall be installed on the
Uovar-hour Meter to prevent its reverse operation on leading power factor.
E. Voltage Discount
The charges, excluding the Customer Charge, Power Factor and Rate Stabilization Adjustment, will be
reduced by three percent (3%) for service delivered at voltages from 2 kV to 10 kV; by six percent (6%) for
service delivered at voltages from I I kV to 50 kV; Customer equipment and metering shall be per Utility
standards. For service delivered at voltage levels above 50 kV, all charges will be assessed as set forth in
this developmental Rate Schedule.
F. Temporary Discontinuance of Service
Where the use of energy is seasonal or intermittent, no adjustment will be made for a temporary reduction
of load, Any Customer who resumes service within twelve (12) Months must pay all charges that would
have been billed had service been continuous.
G. Rate Stabilization Adjustment
The rates above are subject to adjustment as provided for in Schedule RSA. The applicable billing factor set
forth therein will be applied to all kilowatt-hours billed under this developmental Rate Schedule.
K Applicable to this Rate Schedule only, if after twelve (12) Months of service the Customer would have
preferred service under another applicable Rate Schedule, appropriate billing adjustments for the twelve -
(12) Month period will be made and the Customer will be returned to the other applicable Rate Schedule.
1. General Manager
As with all developmental Rate Schedules, the Public Utilities General Manager, at his or her sole
discretion, may implement, modify, restrict, or close this developmental Rate Schedule upon notification
and approval of City Council. This developmental Rate Schedule shall be implemented per Rule No. 12.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No,: 2013-116 Dated: 07-23-13
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
DEVELOPMENTAL SCHEDULE D-TOU-L
DEVELOPMENTAL TIME -OF -USE - LARGE
SPECIAL CONDITIONS (Continued)
J. Failure of Demand Shifting Equipment
Page No. 2.14.4
Should Customer demand shifting equipment, such as Thermal Energy Storage equipment or other type of
equipment, fail for a period of thirty (30) continuous days and be repaired or replaced within sixty (60) days
of initial failure with Customer proof satisfactory to the Public Utilities General Manager, appropriate
demand charge billing adjustments will be made to the Customer's bill as if that equipment had been
operational. If the Public Utilities General Manager does not receive satisfactory proof within this time
frame, the Customer will be charged the rates included in this developmental Rate Schedule without any
billing adjustments. The Customer may choose another applicable Rate Schedule for future service, but may
not return to this developmental Rate Schedule vRthin a twelve (12) Month period.
K. Totalized Metering and Billing
Should the Customer have multiple Meters for a single Premises, the Meters may be totalized for billing
purposes at the convenience of the Utility. Totalized billing shall include a single Customer Charge for all
Meters, totalized demand, which is the concurrent demand of all Meters, and totalized energy, which is the
sum of all energy measured for all Meters.
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2013-116 Dated: 07-23-13
General Manager
Attachment B
Electric Rates, Rules and Regulations
Rule Nos. 3, 4, 5, 9, 11, 16, 17, and 23,
effective May 1, 2017
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
RULE NO.3
APPLICATION FOR SERVICE
A. APPLICATION FOR SERVICE
Page No. 3.3.1
Each Applicant for Utility service shall be required to furnish the following information, as applicable:
I . Name, mailing address, and contact telephone number of Applicant.
2. Location of Premises to be served.
3. Date Applicant will be ready for service.
4. Such other information as the Utility may reasonably require and/or is required by applicable
federal or state law.
The above information may be supplied by the Applicant in writing, in person, or by telephone.
The Application is a request for service and does not in itself bind the Utility to serve except under its Tariff
Schedules, nor does it bind the Customer to take service for a longer period than the minimum requirements
of the Rate Schedule.
B. INDIVIDUAL LIABILITY FOR JOINT SERVICE
Two or more Persons who join in one Application or contract for service shall be jointly and severally liable
thereunder and shall be billed by means of a single periodic bill provided to the Person designated on the
Application to receive the bill.
C. CHANGE IN CUSTOMER'S EQUIPMENT OR OPERATIONS
Customers shall give the Utility written notice of the extent and nature of any change in the rating of the
service, increase in connected load, or extent, size, or character of the utilizing equipment or operations for
which the Utility is supplying service at least 15 days before making any such change, in order to schedule
any corresponding changes to the Utility's facilities.
(Continued)
ISSUED BY: Effective: 02-01-13 by Resolution No.: 2013-002 Dated: 01-15-13
Marcie L. Edwards Superseding Resolution No.: 2005-39 Dated: 03-29-05
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd, Page No. 3.3.2
Anaheim, CA 92805
RULE NO.3
APPLICATION FOR SERVICE
D. SERVICE ESTABLISHMENT CHARGE
1. The Utility will charge a sen°ice establishment charge for any service(s) established at an
individual Premises. This charge is contained in Rule No. 23.
2. The service establishment charge provided for herein is in addition to the charges in accordance
with the applicable Tariff Schedule and may be made each time an account is established. As used
herein, establishment means each time an account is opened, including a turn on of service or a
change of name which requires a Meter reading or occupant verification.
3. Service requests will be processed and scheduled on a first-come, first-served basis. If a Customer
requests to expedite the establishment of Service, the Utility may fulfill the request on the same
day or after the Utility's regular service establishment hours to the extent resources are available.
In such cases, an additional charge will be assessed on the Customer in the amounts set forth in
Rule No. 23.
4. The service establishment charge is only applicable to Customers of the Utility whose service is
directly metered by the Utility.
5. No service establishment charge shall be assessed on Customers requesting a change of name on an
account if the new Person to be named on the account can verify that he or she lived at the individual
Premises prior to the change of name request.
6. No service establishment charge shall be assessed on any new Customer who subsequently receives
approval for the Utility's Energy Discount for Income -Qualified Senior, Income -Qualified Long -
Term Disabled, or Income -Qualified Military Veteran Customers as defined in Electric Rule No. 26,
within one year of starting service with the Utility, and shall be refunded any service establishment
charges if paid in advance of such approval. United States military veteran status refers to current or
prior service members of the United States Armed Forces, including members of the National Guard
or Reserves.
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2013-002 Dated: 01-15-13
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RITES, RULES
AND REGULATIONS
RULE NO.4
DEFERRED PAYMENT ASSISTANCE
Page No. 3.4.1
Subject to the requirements of this Rule, any Customer may request deferred payment assistance ("Deferred Payment
Assistance") with the payment of the electric services portion of their Utility bill when Customer is unable to pay by the
due date. For eligible Customers, Deferred Payment Assistance may be in the form of either an extension of the payment
due date or a monthly installment plan.
A. Extension
1. If a Customer requests an extension to pay the electric services portion of their Utility bill, the Utility may
extend the due date by ten (10) calendar days beyond the printed due date on a Customer's past due notice. At
its discretion, the Utility may grant extensions beyond ten (10) calendar days, provided Customer meets the
creditworthiness requirements set forth in Rule No. 6-A. Notwithstanding the Utility s approval of an extension,
Customer will still be subject to late payment charges. In addition to any requirements set forth above, the
Utility shall only grant an extension if all of the following conditions are met:
(a) Customer is not in default of any previous Deferred Payment Assistance obligations; and
(b) No part of the charges on the bill subject to the extension request is the result of a Diversion as defined in
Rule No. 6.
2. An extension temporarily suspends the termination of electric services for the length of the extension granted.
If, however, Customer fails to pay their bill by the extended due date, the Utility may proceed to terminate
Customer's electric service.
(Continued)
ISSUED BY: Effective: 02-01-16 by Resolution No.: 2016-006 Dated: 01-12-16
Dukku Lee Superseding Resolution No.: 71R-478 Dated: 10-26-71
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
B. installment Plans
ELECTRIC RATES, RULES
AND REGULATIONS
RULE NO. 4
DEFERRED PAYMENT ASSISTANCE
Page No. 3.4.2
1. In the alternative to the extensions described above, Customer may request to defer payment of the electric
services portion of their Utility bill through a Utility -approved monthly installment plan ("Plan"). A Customer
may make such a request for monthly or bi-monthly billed accounts. Subject to restrictions set forth herein, the
Utility may approve a Plan for past due amounts on active accounts once a year for no more than a twelve (12)
month period. Additional Plans may be approved by the Utility at its discretion. Notwithstanding the Utility's
approval of a Plan, Customer will still be subject to late payment charges.
In addition to any requirements set forth above, the Utility shall only approve a Plan if all of the following
conditions are met
(a) Customer is not in default of any previous Deferred Payment Assistance obligations;
(b) No part of the charges subject to the Plan request is the result of a Diversion as defined in Rule No. 6; and
(c) Customer executes and provides the Utility a Plan in a form approved by the Utility,
2. If the Utility approves a Plan, the Customer shall (a) make Plan payments as required by the Plan; and (b) keep
Customer's account current as charges accrue for future electric services in each subsequent billing period. A
Plan temporarily suspends the termination of electric services so long as Customer complies with the foregoing
requirements. Further, Plan approval does not prevent termination for past due amounts for future electric
services. Any failure to pay charges accrued for future electric services in subsequent billing periods shall
subject Customer's electric service to termination as provided in these Rates, Rules and Regulations.
In the event Customer fails to comply with the Plan, the Utility may proceed to terminate Customer's electric
service and commence the termination process; however, the Utility shall not terminate electric service without
first giving notice to the Customer at least forty-eight (48) hours prior to termination. This notice shall set forth
the conditions the Customer is required to meet to avoid termination.
3. For a bi-monthly billed account, the Utility shall convert a Customer's account to a monthly billed account for a
niffiftnum, of twelve (12) months. This requirement is in addition to those requirements set forth in Section B.2
above. Upon Customer's successful completion of both the Plan and the Utility -required twelve (12) month
billing cycle(s), Customer may request to be returned to bi-monthly billing for the upcoming billing cycle.
C. Those Customers, who only receive electronic bills and automatically pay them with automatic, electronic
payments (e.g., including with credit cards), may, at the Utility's discretion, receive a reimbursement on each
monthly or bi-monthly bill, as applicable, in an amount based upon the Utility's avoided processing costs as set
forth in Rule No. 23.
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No,: 2016-006 Dated: 01-12-16
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Sen -ices AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.5.1
Anaheim, CA 92805
RULE NO, 5
SPECIAL INFORMATION REQUIRED ON FORAIS
A. CONTRACTS
Each contract for electric service shall contain the following provision:
"This contract shall at all times be subject to such changes or modifications by the City Council of the City
of Anaheim as said City Council may, from time to time, direct in the exercise of its jurisdiction."
B. UTILITY BILL
The following statements will be printed on each utility bill:
1. "Bill is due upon receipt.
1 "PROCEDURES FOR PROCESSING PAYMENT OF DISPUTED UTILITY BILL
Should you have a question regarding this bill, please request an explanation from the Customer Services
Division of the City of Anaheim, within 10 days after receiving the bill. Your request may be made by
telephone (714-765-3300) or in writing (Customer Service Manager, Public Utilities Department, P.O. Box
3222, Anaheim, CA 92803). If, after you receive the explanation from Customer Service, you still believe
you have been billed incorrectly, you have (10) ten days to send your entire remittance (payable to the City
of Anaheim) with the bill and a statement setting forth the reasons why you believe the bill is not correct to
the General Manager, Public Utilities Department, P. O. Box 3222, Anaheim, California 92803, to avoid
discontinuance of service. Upon timely receipt of the written statement, the General Manager will review
the basis of the billed amount and communicate the results of the review and decision to the customer. If
the matter is not satisfactorily resolved with the General Manager, you may petition the Public Utilities
Hearing Board for final determination. In the absence of a timely filed appeal, the decision of the Public
Utilities General Manager will be final."
3. Those customers who receive a separate bill for their electric power from an Energy Service
Provider (ESP), and who wish to question their ESP bill, must directly contact their ESP for explanations
and resolution of billing issues associated with the ESP's service.
C. DISCONTINUANCE OF SERVICE NOTICE (48 hour final notice)
The following statement will be printed on each discontinuance of service notice:
"If payment is not received by 5:00 p.m. on the date shown above your service will be
disconnected without further notice. Full payment of the bill plus any reconnection charges will be
required prior to any restoration of services. A deposit may be required to reestablish your credit,
whether or not service is disconnected for nonpayment."
"Tampering with Meter or unauthorized breaking of seal constitutes a misdemeanor. Charges for
equipment replacement must be paid in advance of restoring the service."
D. REQUEST FROM RESIDENTLAJ- OCCUPANT (TENANT) TO BECOME CUSTOMER
If a landlord in a landlord/residential tenant relationship is responsible for the payment of the electric utility
bill and the account is in arrears, the residential occupant (tenant) shall have the right to become the
Customer without being required to pay the amount due on the landlord's delinquent account. In order for
the Utility to make service available, the residential occupant (tenant) must agree to the terms and
conditions of service.
ISSUED BY: Effective: by Resolution No.: Dated.
Dukku Lee Superseding Resolution No.: 200OR-35 Dated: 03-07-00
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.9.1
Anaheim, CA 92805
RULE NO. 9
RENDERING AND PAYMENT OF BILLS
A. RENDERING OF BILLS OR SUMMARY BILLS
1. Billing Period. Bills or Summary Bills for electric service will be rendered bimonthly, monthly, or
as otherwise provided in the Tariff Schedules.
2. Metered Service.
a. Bills or Summary Bills for metered service will be based on Meter registrations. Meters
will be read as required for the preparation of regular bills, Summary Bills, opening bills
and closing bills.
b. If, because of unusual conditions or for reasons beyond its control, the Utility is unable to
read the Customer's Meter on the scheduled reading date, the Utility may bill the
Customer for estimated consumption during the Billing Period; and make any necessary
corrections when a reading is obtained. Estimated consumption for this purpose will be
calculated considering the Customer's prior usage, the Utility's experience with other
Customers of the same class in that area, and the general characteristics of the Customer's
operations. Adjustments for any underestimation or overestimation of a Customer's
consumption will be reflected on the first regularly scheduled bill rendered and based on
an actual reading following any periods when estimation is required. When a service start
date can be reliably estimated, the undercharge can be computed back to that date,
exclusive of Rule No. 17. Physical access to the Meter, sufficient to permit its being read
by the Utility, shall be provided by the Customer as a prerequisite to the Utility making
any adjustment for consumption billed on an estimated basis.
Unmetered Service.
A flat rate may be applied upon request (in writing) where the Applicant for electric service has a
fixed connected load to be operated over a fixed number of hours during a Billing Period.
Applicant is required to notify the City in writing in advance of any equipment changes. Applicant
shall not qualify for unmetered service unless a point of interconnection is pre -approved by the
Utility.
Unmetered service shall be supplied to the Customer in accordance with the applicable Rate
Schedule at the Utility's Operating Convenience, and the Customer shall abide by any such Rate
Schedule as a condition of ser -.ice.
4. Pro rata Computation.
All bills or Summary Bills for electric service rendered will be computed in accordance with the
applicable thirty -day Rate Schedule. but the size of the energy blocks and the amount of the
customer charge, electric service charge, demand charge, or minimum charge, specified therein,
will be prorated on the basis of the ratio of the number of days service has been rendered to the
number of days in an average month of thirty days.
(Continued)
ISSUED BY: Effective: 02-01-14 by Resolution No.: 2014-001 Dated: 01-07-14
Dukku Lee Superseding Resolution No.: 2010-012 Dated: 01-12-10
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Sen ices AND REGULATIONS
201 S. Anaheim Blvd.
Anaheim, CA 92805
RULE NO. 9
RENDERING AND PAYMENT OF BELLS
B. READINGS OF SEPARATE METERS NOT COMBINED
Page No. 3.9.2
For the purpose of billing, each Meter upon the Customer's Premises will be considered separately, and the
readings of two or more Meters will not be combined.
C. PAYMENT OF BILLS
1. All bills or Summary Bills are due upon receipt. Customer shall make payment to the Utility at the
City of Anaheim, Division of Collections, by mail to City of Anaheim, 201 South Anaheim
Boulevard, P.O. Box 3069, Anaheim, CA 92803, by telephone at 714-765-3300, online at
www.anaheim.net, or as determined by the General Manager.
2 Customer shall pay to Utility bills for connection or reconnection of service and deposit payments
as required under the Rules before service will be connected or reconnected, or as determined by
the General Manager. The Utility shall not provide a connection for service for a Premise where
past due charges, fees anctlor penalties exist and the connection requested is from an adult who
lived at the Premises when those charges, fees, and/or penalties accrued. That adult person shall
pay the Utility all past due charges before a service connection will be provided.
3. Customers applying to receive their electric service and ancillary services from an Energy Service
Provider (ESP) will be required to pay the Utility past due charges prior to processing of their
application.
4. Customers receiving their electric service and ancillary services from an ESP and wishing to
reinstate the Utility as their service provider, will be required to pay all the Utility past due charges
prior to processing of their application.
D. RETURNED CHECK CHARGE
The Utility may require payment of a returned check charge (item handling fee) equal to that permitted
under the City of Anaheim Municipal Code for any check or other negotiable instrument returned from the
bank unpaid. In the event that the Utility determines that the returned check or other negotiable returned
instrument did not occur as a result of any actions or omissions by the Customer, the Utility may waive the
returned check charge (item handling fee).
E. LATE PAYMENT CHARGE
A late payment charge of 1.0% may be applied to the total unpaid balance of a domestic or nondomestic
Customer account if the Customer's payment is not received by the date indicated on the Customer account
bill or Summary Bill.
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2014-001 Dated: 01-07-14
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
RULE NO. 11
DISCONTINUANCE AND RESTORATION OF SERVICE
A. PAST DUE BILLS OR SUMMARY BILLS
Page No. 3.11.1
Bills or Summary Bills rendered will be considered past due if not paid within fifteen (15) days after date of
presentation.
B. NONPAYMENT OF BILLS
When a bill or Summary Bill for electric service has become past due and an overdue notice and
final notice have been issued, service may be discontinued if the bill or Summary Bill is not paid
within the time required by such notice. Service shall not be disconnected for charges due to, and
billed by, an Energy Service Provider (ESP).
Any Customer who contests billed consumption, and has initiated a complaint or requested an
investigation within 5 days of receiving said bill or Summary Bill, shall not have electric service
discontinued for nonpayment during the pendency of an investigation by the City of the Customer's
dispute or complaint provided the Customer also keeps current the account for electric services as
charges accrue in each subsequent billing period. Services shall not be discontinued for
nonpayment for any Customer complying with an amortization agreement entered into with the
City, provided the Customer also keeps current the account for electric services as charges accrue
in each subsequent billing period.
If in a landlord+residential tenant relationship a landlord is responsible for payment of the electric
utility bill and the electric service is through a master Meter, the Utility shall not terminate
residential occupant (i.e., tenant) service during the pendency of an investigation by the Utility of a
Customer dispute or complaint, even if the Customer does not keep current the account for electric
services or if the Customer has been granted an extension of the period for payment of a bill.
2. Electric services to a domestic Customer will not be discontinued for non-payment when the
Customer has established to the satisfaction of the City that such termination would be especially
dangerous to the health of the Customer or a full time resident of the Customer's household.
Certification from a licensed physician, public health nurse, or a social worker may be required by
the City. The City shall make available to Customers, upon request, information regarding
agencies and/or organizations that may provide financial assistance.
If in a landlord/residential tenant relationship a landlord is responsible for payment of the electric
utility bill and the electric service is through a master Meter, the Utility shall not terminate
residential occupant (i.e., tenant) electric service if a public health or building officer certifies that
termination would result in a significant threat to the health or safety of the residential occupants or
the public.
A Customer's electric service may be discontinued for nonpayment of a bill or Summary Bill for
service previously rendered him at any location served by the Utility provided such bill is not paid
within 15 days after presentation of a notice that present service will be discontinued for
nonpayment of such bill or Summary Bill for prior service. However, residential electric service
will not be discontinued because of nonpayment of bills for other Classes of Service.
The Utility shall not terminate residential occupant (i.e., tenant) electric service if a delinquent
account relates to another property owned, managed, or operated by the Customer.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2014-001 Dated: 01-07-14
General Manager
CITY OF ANAHEIM
Utilities Financial Senices
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
RULE NO. 11
DISCONTINUANCE AND RESTORATION OF SERZ'ICE
Page No. 3.11.2
B. NONPAYMENT OF BILLS (Continued)
4. If a Customer is receiving more than one senice, any or all services may be discontinued when any
service, regardless of location, is discontinued for nonpayment. However, residential sen -ice will
not be discontinued because of nonpayment of bills or Summary Bills for other Classes of Senice.
The Utility shall not terminate residential occupant (i.e., tenant) electric service if a delinquent
account relates to another property owned, managed, or operated by the Customer.
5. Under no circumstances may service be discontinued for nonpayment of a bill or Summary Bill to
correct previously billed incorrect charges for a period in excess of the preceding three months,
unless such incorrect charges have resulted from the Customer not abiding by the applicable Tariff
Schedules.
6. On any Saturday, Sunday, legal holiday recognized by the City of Anaheim, or at any time during
which the business office of the City is not open to the public, electric service will not be
discontinued on those days by reason of delinquency in payment for services.
C. UNSAFE EQUIPMENT AND SERVICE DETRIMENTAL TO OTHER CUSTOMERS
The Utility may refuse or immediately discontinue service to a Customer if the Utility determines (1) any
part of their wiring or other equipment, or the use thereof, is unsafe or in violation of applicable laws,
ordinances, rules or regulations of public authorities, or (2) any condition or use existing upon the
Customer's Premises, which is detrimental to Utility's facilities or impairs the ability of the Utility to
provide service to its Customers. The Utility shall not provide service or continue service until the
conditions described in (1) and (2) of the previous sentence no longer exist. The Utility may provide
written or telephonic notice prior to discontinuation of service when the Utility determines circumstances
allow for such notice. The Utility does not assume any responsibility for inspecting or repairing the
Customer's wiring or other equipment or any part thereof and assumes no liability therefor.
The Utility will not provide service to any equipment, the operation of which will be detrimental to the
service of the Utility or its other Customers, and will discontinue electric service to any Customer who
continues to operate such equipment after having been given written or telephonic notice by the Utility to
cease doing so.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2014-001 Dated: 01-07-14
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
1e
FRAUD
ELECTRIC RATES, RULES
AND REGULATIONS
RULE NO. 11
DISCONTINUANCE AND RESTORATION OF SERVICE
Page No. 3.11.3
The Utility may refuse or discontinue senice if the Utility determines the acts of the Customer or
the conditions upon their Premises indicate (1) an intent to defraud the Utility, or (2) the
occurrence of a Diversion as defined in Rule No. 6. A fee will be collected for the investigation of
acts of fraud and/or Diversion as set forth in Rule No. 23, provided, however, that said fee shall not
limit Customer's liability for any fraud or other Diversion. The Utility may provide written notice
prior to discontinuation of service when the Utility determines circumstances allow for such notice.
In addition to D.1, the following provisions shall apply when a Diversion involves an ESP:
2. An ESP must immediately upon request from the Utility supply all Customer information deemed
pertinent to a Diversion investigation. Diversion shall have the meaning contained in Rule No. 6.
3. An ESP must immediately notify the Utility of any evidence of Diversion.
4. An ESP must maintain strict confidentiality of all Diversion investigations.
5. Once the Utility detects a Diversion, all investigations of unauthorized use of energy will be
conducted by the City of Anaheim, in accordance with the Rates, Rules and Regulations,
regardless of ownership of the Meter or provisions of billing or metering services. Customers,
ESPs and their agents are required to properly maintain the chain of evidence of any Diversion or
other unauthorized use and cooperate in such investigation.
6. Once the Utility detects a Diversion, the Utility may, at its discretion, (a) retain the existing Meter,
regardless of ownership, and (b) install a temporary Utility Meter and charge for its use.
7. In cases of Diversion, the City of Anaheim shall have the legal right to recover, from any
Customer, ESP, or other person who caused or benefited from such Diversion or other
unauthorized use the total estimated amount of the undercharge, including the direct access energy
supply component and all associated costs incurred during the investigation of the Diversion, for
the full period of the investigation and the Diversion or other unauthorized use.
8. The City of Anaheim reserves all evidentiary privileges and rights.
9. The City of Anaheim retains the right to collect from an ESP, the Customer or other persons
causing or benefiting from the Diversion or other unauthorized use of power, interest on the
unauthorized use billings and associated costs resulting from the Diversion or other unauthorized
use of power.
10. Diversion or other unauthorized energy use relating to direct access service shall include failure by
an ESP to submit schedules in good faith to a scheduling coordinator or ISO for a service account.
I
12.
The Utility reserves the right to collect from an ESP, the Customer or responsible party for any
damaged City equipment.
The Utility reserves the right to collect from an ESP, the Customer or responsible party for all
consumption recorded on idle Meters.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2014-001 Dated: 01-07-14
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
RULE NO. 11
DISCONTINUANCE AND RESTORATION OF SERVICE
E. FAILURE TO ESTABLISH OR REESTABLISH CREDIT
Page No. 3.11.4
If, for an Applicant's convenience, the Utility provides electric service before Applicant establishes
creditworthiness or continues service to a Customer when creditworthiness has not been reestablished, and
the Customer fails to establish or reestablish their creditworthiness in accordance with Rule No. 6, the
Utility may discontinue electric service the following business day after this failure.
F. NONCOMPLIANCE
Except as otherwise specifically provided in this Rule No. 11, the Utility may discontinue service to a
Customer for noncompliance with the Rates, Rules and Regulations if, after at least five (5) days written
notice to the Customer, the Customer has not complied with the notice. The Utility may dispense with the
giving of such notice in the event the Utility determines the existence of dangerous conditions or other
circumstances that require the immediate discontinuation of service.
G. CUSTOMER'S REQUEST FOR SERVICE DISCONTINUANCE
When a Customer desires to terminate their responsibility for service, the Customer shall give the Utility not
less than two (2) days notice of their intention, and provide (1) the date on which the Customer wishes the
termination to become effective, and (2) the address to which the closing bill is to be mailed. A Customer
may be held responsible for all service furnished at the Customer's Premises until two days after receipt of
such notice by the Utility or until the date of termination specified in the notice, whichever date is later.
H. RESTORATION - RECONNECTION CHARGE
Prior to restoring electric sen -ice that has been discontinued for nonpayment of bills or for failure otherwise
to comply with the Rates, Rules and Regulations, the Customer shall pay a reconnection charge for each
incident in which the service(s) was disconnected. in the event that the Utility determines that the Customer is
not at fault, including situations such as a payment being lost in the mail or other such situations, the Utility
may waive the reconnection charge. If electric service(s) has been restored illegally or damaged due to
tampering, the Customer must compensate the Utility for all damage incurred by the Utility prior to
reconnection. The Customer is responsible for all damage incurred by the Utility whether or not electric
service is reconnected.
If Customer requests to expedite the restoration/reconnection the Utility may fulfill the request after the
Utility's regular restoration,'reconnection hours to the extent resources are available. In such cases, an
additional charge will be assessed on the Customer in the amount set forth in Rule No. 23.
REQUEST FROM RESIDENTIAL OCCUPANT (TENANT) TO BECOME CUSTOMER
If a landlord in a landlordiresidential tenant relationship is responsible for the payment of the electric utility
bill and the account is in arrears, the residential occupant (i.e., tenant) shall have the right to become the
Customer without being required to pay the amount due on the landlord's delinquent account. In order for
the 'Utility to make service available, the residential occupant (i.e., tenant) must agree to the terms and
conditions of service.
J. STATE LAW
Should there be a conflict between this Rule No. 11 and Public Utilities Code Sections 10001 et, seq., as
amended from time to time, the Public Utilities Code and its amendments will prevail,
ISSUED BY: Effective: by Resolution No.: Dated:
Dukka Lee Superseding Resolution No.: 2014-001 Dated: 01-07-14
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.16.1
Anaheim, CA 92805
RULE NO. 16
SERVICE CONNECTIONS AND FACILITIES ON CUSTOMER'S PREMISES
A. METER INSTALLATIONS AND MISCELLANEOUS SERVICE EQUIPMENT ON CUSTOMER'S
PREMISES.
1. Meter Installations.
a. Location. All Meters installed by the Utility shall be installed at some convenient place,
approved by the Utility, upon the Customer's Premises and so placed as to be at all times
accessible for inspection, reading, and testing.
The Customer shall, at the Customer's own expense. provide a new and approved
location for the Meter or Meters in order to comply xArith the foregoing whenever the
existing Meter or Meters becomes inaccessible for inspection, reading, or testing.
b. Separate Meters Required. Each Single -Family Dwelling or Accommodation within a
residential multifamily accommodation will be separately metered by the Utility for new
installations on and after June 1, 1979, except where a commitment for installation of
other than separate metering has been made by the Utility to the owner/developer prior to
such date. However, if said commitment has not been exercised within an ensuing period
of twelve months, separate metering of electric service for each residential unit is
required.
0. Multiple -Occupancy Buildings. In all buildings in which Meters are required to be
installed for various floors or groups of rooms in order to measure separately the
electrical energy supplied to each of several Customers, all Meters shall be located at one
central point or as otherwise specified by the Utility. Each Meter position shall be clearly
marked, by the building owner, to indicate the particular location supplied by it,
d, Master Meters. A master Meter will be furnished and installed by the Utility, except as
provided in Section A. Lb. above, upon application by the owner or lessee of any
residential building where the floors (or portions thereof) or rooms or groups of rooms
are rented separately and where electric energy is to be metered and resold by said owner
or lessee to the individual tenants as provided in Rule No. 18. In such cases, the said
owner or lessee shall furnish, install, maintain, and test the submeters at the owner or
lessee's expense.
e. Sealing of Meters. All Utility Meters will be sealed by the Utility, and no such seal shall
be tampered with or broken except by a representative of the Utility authorized to do so.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2013-148 Dated: 09-24-13
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.16.2
Anaheim, CA 92805
RULE NO. 16
SERVICE CONNECTIONS AND FACILITIES ON CUSTOMER'S PREMISES
A. METER INSTALLATION AND MISCELLANEOUS SERVICE EQUIPMENT ON CUSTOMER'S
PREMISES (Continued)
f. The City will furnish Meters adequate to measure the energy consumption and'or
demand, as specified in the Tariff Schedules or as determined by the Public Utilities
General Manager. The type and location of such Meters shall conform to the Utility's
requirements and specifications. The Customer shall provide space and access acceptable
to the Utility for the required metering installation.
2. Miscellaneous Service Equipment
a. Equipment Furnished by Customer. All service switches, fuses, Meter sockets,
instrument transformer housings, switchboard Meter test busses and similar devices,
irrespective of voltage, required in connection with service and Meter installation on
Customer's Premises, shall be furnished, installed, and maintained by the Customer in
accordance with the Utility's requirements. Detailed information will be furnished by the
Utility on request.
b. Equipment Furnished by Utility. The Utility will furnish and install the necessary
instrument transformers, test facilities (except switchboard Meter test busses), and
Meters. Also, the Utility will furnish the metering enclosures when it deems it necessary
to locate metering equipment at a point that is not accessible to the Customer.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No,: 2013-148 Dated: 09-24-13
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.16.3
Anaheim, CA 92805
RULE NO. 16
SERVICE CONNECTIONS AND FACILITIES ON CUSTOMER'S PREMISES
B. SERVICE CONNECTIONS
Overhead Services.
a. Service Drops. Upon a bona fide Application for service, and where the Utility's
distribution equipment is located on the Customer's Premises, or on a street, highway,
lane, alley, road, or private easement immediately contiguous thereto, the Utility will
furnish and install Service Wires from its pole to the Customer's first permanent support,
provided such support is of a type, and is so located that such Service Wires may be
installed to the Point of Delivery approved by the Utility in accordance with good
engineering practice, and in compliance with the Department's standards and all
applicable laws, ordinances, rules and regulations, including those governing clearances
and points of attachments.
b. Impaired Clearance. Whenever any of the clearances required by the applicable laws,
ordinances, rules, or regulations of public authorities from the service drops to the ground
or any object become impaired by reason of any changes made by the owner or tenant of
the Premises, the Customer shall, at the Customer's own expense, provide a new and
approved support, in a location approved by the Utility, for the termination of the
Utility's existing service drop wires and shall also provide all ser-, ice entrance conductors
and equipment necessitated by the change of location.
C. Service Entrance Conductors. For each overhead service connection, the Customer shall
furnish at the Customer's expense a set of service entrance conductors which shall extend
from the Point of Delivery at the point of termination of the Utility's service drop on the
Customer's support to the Customer's Meter switch. Such service entrance conductors
shall be of a type and be in an enclosure which meets with the approval of the Utility and
City Planning Department Building -Inspector.
d. Service Wires Over Swimming Pools. For Service Wires directly crossing over existing
outdoor Swimming Pools, the Utility will relocate the Service Wires to the Point of
DeliN ery as approved by the Utility when requested by the Customer. The Utility will
perform the Service Wire relocation at its expense, provided that no utility poles,
transformers, or other electrical equipment, except for Service Wires are required to be
newly installed.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2013-148 Dated: 09-24-13
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.16.4
Anaheim, CA 92805
RULE NO. 16
SERVICE CONNECTIONS AND FACILITIES ON CUSTOMER'S PREMISES
B. SERVICE CONNECTIONS (Continued)
2- Underground Service Connections
a. Any Customer desiring Service Wires to be installed underground shall furnish, install,
and maintain, at the Customer's expense, supporting structures including vaults,
equipment pads, pull boxes, and conduits, as designated by the Utility on which the
Service Connection is to be made. The supporting structures from the Utility's supply
lines to the Point of Delivery, as determined by the Utility, shall he conveyed and shall
thereafter be owned and maintained by the Utility upon its acceptance. The supporting
structures from the Point of Delivery to the Customer's equipment shall be owned and
maintained by the Customer. Customers shall provide 48-hour notice prior to performing
any planned maintenance or other work that requires Utility -provided access to Customer
equipment and materials.
b. The electrical equipment and materials to be furnished, installed, and maintained by the
Customer from the Point of Delivery to the Customer's equipment shall be determined by
the Utility. Customers shall provide 48-hour notice prior to performing any planned
maintenance or other work that requires Utility -provided access to Customer equipment
and materials.
C. The Customer shall pay the cost of installing electrical equipment and materials required
to provide the Service Connection from the Utility's supply lines to the Point of Delivery,
as determined by the Utility, and the Utility will thereafter own and maintain the
electrical equipment and materials.
d. Where the Customer desires total underground facilities, the Customer shall pay, prior to
the Meter set, a nonrefundable sum as determined by the Utility, in accordance with Rule
No, 24.
3. Number of Services to be installed
a. The City A -ill not install more than one service for any one building or group of buildings
on a single Premises, except as separate services may be installed for a separate building
or for groups of buildings, where necessary for the operating convenience of the City, or
for different uses, such as for different Rate Schedules, as determined by the Utility.
b. Customers planning to reconfigure the number of services shall at a minimum (i) obtain a
building permit from the City Planning Department, and (ii) obtain a service plan from
the Utility pertaining to the electrical reconfiguration, as necessary.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2013-148 Dated: 09-24-13
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.16.5
Anaheim, CA 92805
RULE NO. 16
SERVICE CONNECTIONS AND FACILITIES ON CUSTOMER'S PREMISES
C. ELECTRICAL EQUIPMENT INSTALLATION ON CUSTOMER'S PREMISES
In cases where the Utility requires installing transformers, other electrical equipment, or wires on
Customer's Premises in order to provide service, the Customer shall provide adequate space and
furnish applicable easements.
a. Where the Customer has provided a fireproof room or vault, in which Utility -owned
electrical equipment may be installed, the Utility will provide the specifications and
requirements, and complete the installation at the Customer's expense.
b. Where the Customer has furnished and installed supporting structures in a location
approved by the Utility, the Customer shall also furnish, install, and maintain, at the
Customer's expense, all electrical equipment and materials necessary to receive service
from the Point of Delivery to the Customer's equipment.
C. The Utility reserves the right to specify the type of transformer installation to be used.
Each typical installation shall include, where necessary, facilities for one standard
transformation.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2013-148 Dated: 09-24-13
General Manager
CITY OF ANAHEIM ELECTRIC RATES, RULES
Utilities Financial Services AND REGULATIONS
201 S. Anaheim Blvd. Page No. 3.16.6
Anaheim, CA 92805
RULE NO. 16
SERVICE CONNECTIONS AND FACILITIES ON CUSTOMER'S PREMISES
D. CONNECTION OF CUSTOMER'S SERVICE TO UTILITY EQUIPMENT
Only duly authorized employees of the Utility, or contractors who have been qualified by the Utility to
perform work on high voltage equipment, are allowed to connect the Customers service or to disconnect
the same from the Utility's equipment
E. OWNERSHIP AND MAINTENANCE OF FACILITIES
I All supporting structures and electrical equipment from the Utility's supply lines to the Point of
Delivery for the purpose of delivering electric energy to the Customer shall be the property of the
Utility, and may be repaired or replaced by the Utility at any time, and removed at the termination
of service, and may also be used to supply other Customers whether or not on the same Premises,
provided the proper rights of way have been obtained.
2. No rent or other charge whatsoever shall be made against the Utility for placing or maintaining
such facilities upon the Customer's Premises. The Customer shall exercise reasonable care to
prevent the facilities of the Utility upon said Premises from being damaged or destroyed, and shall
refrain from relocating or otherwise interfering with same and, in case any defect therein shall be
discovered, shall promptly notify the Utility thereof.
F. CUSTOMER RESPONSIBILITY FOR OWN EQUIPMENT
I The Customer shall, at the Customer's own sole risk and expense, furnish, install, inspect and keep
in good and safe condition all of the Customer's supporting structures, electrical panel, electrical
wires, machinery, and apparatus of any kind of character which may be required from the Point of
Delivery to the Customer's equipment for (1) receiving electric energy from the supply lines of the
Utility regardless of the location of the transformers, Meters, or other equipment of the Utility; and
(2) applying and utilizing such energy, including all necessary protective devices and suitable
housing thereof.
2. The Utility shall not be responsible for any loss or damage occasioned or caused by the
negligence, want of proper care, or wrongful act of the Customer or of any of the Customer's
agents, employees, or licensees on the part of the Customer in installing, maintaining, using,
operating, or interfering with any such electrical wires, machinery, or apparatus.
G. RIGHT OF ACCESS
I The Utility shall, at all times, have the right of ingress to and egress from a Customer's Premises at
all reasonable hours for any purposes reasonably connected with the furnishing of electric energy
and the exercise of any and all rights secured to it by law or the Rules.
2. The Utility shall require that each Customer farmish the Utility, at the expense of the Customer and
in the appropriate quantity as specified by the Utility, with the appropriate devices to gain access
to a Customer's Premises by way of keys, gate opener!clickers or a personal escort.
3. The Utility may charge a Rescheduled Meter Read Charge if the Utility cannot gain access to the
Customer's metering equipment on the scheduled read date, Rule No. 23 contains the above
referenced charges.
4. If a Customer installs an automated Meter after being assessed a Rescheduled Meter Read Charge
for the Utility's inability to previously access Customer's Premises, the Utility may, at its
discretion, reimburse the fee.
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2013-148 Dated: 09-24-13
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
A.
TESTS
ELECTRIC RATES, RULES
AND REGULATIONS
RULE NO. 17
METER TESTS AND ADJUSTMENT OF BILLS FOR ERRORS
Page No. 3.17.1
Customer Request. A Customer may, on notice of not less than one week, require the Utility to test
the Meter for the Customer's service.
Should a Customer request a test within four (4) months after installation or more often than once in
six (6) months, a Meter test fee will be required to be paid by Customer to cover the cost of the test.
This Meter test fee will be refunded if the Utility determines the Meter to register more than 2% fast
or 2% slow; however, if no such circumstances exist, the Utility will retain the Meter test fee to cover
its Meter testing costs. The amount of the Meter test fee required shall be based on the Utility's labor
and material costs to perform the test in accordance with Rule No. 23.
A Customer shall have the right to require the Utility to conduct the test in the Customer's presence or
in the presence of an expert or other representative appointed by the Customer. The results of the test
will be furnished to the Customer within a reasonable time after completion of the test.
ADJUSTMENT OF BILLS FOR ERROR
1. Fast Meters. When, upon testing, the Utility determines a Meter to be registering more than 2% fast,
the Utility will refund to the Customer the amount of the overcharge, based on corrected Meter
readings, subject to the provisions of paragraph 6 hereof.
2. Slow Meters. When, upon testing, the Utility determines a Meter to be registering more than 2%
slow, the Utility may bill the Customer for the amount of the undercharge, based on corrected Meter
readings, subject to the provisions of paragraph 6 hereof.
3. Nonregistering Meters. When, upon testing, the Utility determines a Meter to be nonregistering, the
Utility may bill the Customer for the estimate of electricity consumed but not registered, subject to the
provisions of paragraph 6 hereof.
The Utility will estimate bills for this purpose based on the Customer's prior use, the Customers
subsequent use correctly metered, the Utility's experience with other Customers of the same class, and
the general characteristics of the Customer's operation.
4. In the event of either (a) inaccuracies of Meter reading recording caused by Utility error; or (b)
inaccurate bills as a result of Utility clerical or other Utility -caused Meter errors, the Public Utilities
General Manager may, at their discretion, correct back to the date for which the Utility can reliably
determine the overcharge or the undercharge. In cases where electric consumption dates or other
factors required for application of Rate Schedules or other provisions are not subject to exact
determination or are in question or dispute relative to service or rate application, the Public Utilities
General Manager may establish such factors by tests, analysis, and/or investigations to determine the
proper basis for making an adjustment, if ang.
In the case of Customers who receive a separate bill for their electric power and ancillary services
from an Energy Service Provider (ESP), the Utility will notify the ESP and the designated Data
Acquisition Agent of the error.
(Continued)
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2014-001 Dated: 01-07-14
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
RULE NO. 17
METER TESTS AND ADJUSTMENT OF BILLS FOR ERRORS
B. ADJUSTMENT OF BILLS FOR ERROR (Continued)
Page No. 3.17.2
a. Undercharges. For any errors listed in B.1. to BA, the Public Utilities General Manager may,
at their discretion, make an undercharge adjustment upon thei, finding that (1) the undercharge
occurred through no actions or omissions of the Customer and (2) the Customer had no
knowledge of the undercharge or could not have reasonably been aware of it If the Ufihq- can
reliably establish the error date or such date determined in the manner set forth in B.4. herein,
the undercharge may be computed back to that date provided, however, that in no case will a
bill for an undercharge exceed a twelve (12) month period.
b. Overcharges. For any errors listed in B. I to BA, the Utility may compute back the overcharge
to that date or such date determined in the manner set forth in BA herein, provided, however,
that in no case will a refund for an overcharge exceed a twenty-four (24) month period for all
service schedules unless directed otherwise by the Public Utilities General Manager or a
representative designated by the Public Utilities General Manager.
In the event that the Utility determines that a billing error occurred and after all billing corrections
have been made, the Utility may provide a courtesy credit to Customers as set forth in Rule No. 23.
ISSUED BY: Effective: by Resolution No.: Dated:
Dukku Lee Superseding Resolution No.: 2014-001 Dated: 01-07-14
General Manager
CITY OF ANAHEIM
Utilities Financial Services
201 S. Anaheim Blvd.
Anaheim, CA 92805
ELECTRIC RATES, RULES
AND REGULATIONS
RULE NO. 23
CUSTOMER SERVICE FEES AND CREDITS
Applicability
Applicable to all Classes of Service.
Page No. 3.23.1
Rule Number
Description
Fee/Credit Amount
3
Service Establishment Charge
$10.00
3
Same Day Service Establishment (Additional Charge)
$35.00
3/11
After Hours Service Establishment or Reconnection
(Additional Charge)
$60.00
4
Paperless and Automatic Electronic Payment Credit
$1 per bill
7
Minimum Deposit
$100.00
7
Minimum Diversion Deposit
Residential service
Non-residential sen -ice
$100.00
An amount equal to calculated deposit
9
Returned Check Charge (Item Handling Fee)
In accordance with Anaheim's Municipal
Code
I I
Reconnection Charge
$20.00
I I
Reconnection Charge - Underground Service or Poletop
Labor & Material
I I
Investigation Charges
$70.00 minimum
I I
Damaged Steel Locking Ring
$12.00
11
Damaged Aluminum Meter Ring
$3.00
16
Repair or Replace Damaged Meter
Labor & Material
16
Rescheduled Meter Read Charge
$ 25.00
17
Billing Error Courtesy Credit
$25
17
Meter Test
Labor & Material
24
Missed Appointment Courtesy Credit
Up to $50
ISSUED BY: Effective: by Resolution No,: Dated:
Dukku Lee Superseding Resolution No.: 2005-39 Dated: -03-29-05
General Manager
CLERK'S CERTIFICATE
STATE OF CALIFORNIA )
COUNTY OF ORANGE ) ss.
CITY OF ANAHEIM )
I, LINDA ANDAL, City Clerk of the City of Anaheim, do hereby certify that the foregoing is the
original Resolution No. 2017-068 adopted at a regular meeting provided by law, of the Anaheim
City Council held on the 25th day of April, 2017 by the following vote of the members thereof:
AYES: Mayor Tait and Council Members Vanderbilt, Murray, Barnes,
Moreno, Kring, and Faessel
NOES: None
ABSTAIN: None
ABSENT: None
IN WITNESS WHEREOF, I have hereunto set my hand this 27th day of April, 2017.
CITY CLERK OF THE CITY OF ANAHEIM
(SEAL)