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1975/10/0275-~94 Management Control Center~ 114 South Claudine Street~ Ana.hcim~ California - COUNCIL HINUTES - October,,~° 1975~ 7'0~. P.ii. The City Council of the City of Anaheim met in Adjourned Regular Session. PRESL~;'f: COUi~CIL M~..[BERS: Kaywood, Se}~nour and Thom ABSLi~T: COJNCIL ~IF2[BERS: Pebley and Sneegas PRESENT: GOLF COURSE ADVISORY COMJ~ISSION: Macedo, 14esse, Martin, Sweet, Endicott, Hughes and Fatterson ABSENT: GOLF COUIiSE ADVISORY COiT{ISSIO~-~: Lewis and Ledford PiiEShI~T: ADHINISTRATIVE ASSISTANT: John Harding CITY ATTORNEY: Alan R. Watts DEPUTY CITY CLEFd<: Linda D. Roberts STAOIUH-CONVENTION CE~TER DIRECTOR: T. F. Lie~ier STADIUM OPERATIONS - PARKIii'G LOT MANAGER: Oick Benson CONVENTION CENTER OPLRATIOi;S ~'[ANAGER: Ld Stotereau STADIU~,~-CONVEi~]TION CE~.TTLR i~[AIi,~T£i~AN(]E SUPERINTENDEi4'T: John Roche RECREATION SUPLKINTENDElfi~; Lloyd Trapp FINANCE DIRECTOR: ~. R. Ringer PRESENT: REPRESEnt:TING ARTHUR YOUNG & COMPA~Cf: Jim LeSieur Mayor Thom called the meeting to order at /:0O P.M. and turned tile floor over to the Golf Course Advisory Commission. Commissioner Hughes, Vice Chairman, reported on ti~e two meetings held by the Golf Course Advisory Commission since the last joint meeting with the City Council on September 23, 1975, at which time the Arthur Young & Company recom- mendations for the golf courses were discussed in depth. He advised that the Commission also met and discussed the transfer of golf course operational activities with ~'4r. Tom Liegler and was very much impressed with his promotional ideas and approach to the assignment. Commissioner Hughes indicated that the Commission feels taere is an urgency to change the organizational structure and to proceed with as many improvements as possible on the golf courses to off-set the deficit at the Hills Course and also to put both courses on a more profitable basis. To accomplish this, the Commission has recommended that the operational responsibilities for the two courses be placed under the leadership of Mr. Tom Liegler, Stadium-Convention Center Director. lle advised that they concur with the Arthur Young & Company report that there is the need for basic reorganization of structure and operation of the two courses until such time as the Golf Course Advisory Commission and the City Council can review and evaluate proposals for ~he operation of the two courses by a private entity. Commissioner Hughes reported that it is the general feeling of the Commission that they do not wish their recommendation to be construed as a reflection on the Parks, Recreation and the Arts Department, whom they feel have done an outstanding job in maintenance of the two courses. Mr. Tom Liegler introduced his staff members, Ed Stotereau, Convention Center Operations Manager; Dick Benson, Stadium Operations-Parking Lot Manager; and John Roche, Stadium-Convention Center Maintenance Superintendent; and gave capsule summaries of their golfing abilities. He explained that these three gentlemen, together with many Section Chiefs, Leadmen and employees make up the team approach with which they have been so successful at the Stadium and Convention Center and which they would also apply at the golf courses. Mr. Liegler pointed out that neither himself nor these gentlemen have sought additional work since the two facilities they are currently charged with operating requires each one of these members of his team and the Section Heads to spend more than the normal 40 hours per work week. He reported that he does feel that the Stadium and Convention Center staff have certain abilities, equipment and ideas which might be of benefit to the golf course operations. He f~ave a brief account of two promotional ideas - advertising% the tee-off reservation number on the Stadium and Convention Center scoreboards and readerboards; and utilizing Ticketron for advance sales of golf course reservations. .tr. Liegler noted, however, that before he and his team can proceed with the responsibility being charged them, they must first know from the City Council and Golf Course Advisory Cormnission w~at it is they really want from 75-595 A~lal~eim California - f.lana~ement Control Center~ 114 South Claudine Street! . . ! C()Ui~CIL ~.[INUTES - October 2~ 1975~ 7:00 P.M. tilese courses, i.e., what their goals and objectives are. ~,e displayed a q~estionnaire he had prepared w~ich lists 10 purposes a ~olf course might serve, and which the correspondent is requested to number from 1st to 10th priority. !{r. Liegler stated that he would like each of the Council l.'[embcrs and Commissioners to take these home, complete and return them anonymously. They additionally intend to circulate these among golfers, businessmen and citizens of Anaheim. I.~hen the questionnaires are returned, a matrix of the results will be prepared and presented to the City Council. he stressed that it is very important that the organization charged with t~e responsibility of operation and management of the courses have a clear direction as ~o wi,at is expected from the courses since this will certainly color their attitude in t~e management of same. l~e stated that the biggest reward to his staff would be to realize the satisfaction of making these two public courses exactly w'~at ti~e City Council determines they want them to be. ?~r. Liegler emphasized that the Council and Golf Course Advisory Commission must recognize that he, as a Department tiead of the City, is responsible to the City ~{anager who is, in turn, responsible to the City Council according to the City Charter. These are the routes of authority which must prevail in this particular program as it is in all other such programs of nhe City. Obviously, Mr. Liegler stated, tl-~ey will want to listen to input from the Golf Course Advisory Commission, golfers and anyone else who has an i~'dea, ile advised that his team will work closely with Parks, Recreation and the Arts Department as well. From his brief review of the golf course situation, Mr. Liegler stated that he did no~ think a true profit and loss picture of these two courses existed since there are many services provided to t]~e courses by other City Departments and not incorporated into the Golf Course Budget. he stated that the Stadium and Convention Center management intends to charge tl,e courses for whatever time any member of that Department puts into management and operation just as they do for each tenant and every aspect of the Convention Center and Stadium. In conclusion, Mr. Liegler stressed that he feels the Council needs to come to grips with the fact that the City needs a pure cost accounting system for both golf courses, as well as for tile Stadium and Convention Center. Councilwoman l~aywood questioned whether ~.~r. Liegier anticipates absorbi~lg all of ~he additional work wi~h his presen~ staff or would l~e hire a golf course ~aanager. i[r. Liegler explaine,-] that ~e would prefer waiting to hire a manager for a w~ile until his Oepartment can at least take some beginning steps toward improvement at the courses, tle advised that he would like to be given the credit in the Golf Course Budget for hiring of a manager, but would delay this expense and instead spend this money on perhaps paint, grass seed and other improvements which he feels are more important at this time. ~ir. Liegler also pointed out that the term "Golf Course z%anager" can semantically be challenge<l and s~ould be more clearly defined. He advised that he would like to know what tile Council, Commission and Arthur Youn[~ & Company feel a Golf Course ~{anager should be, i.e., is he the man who arranges and is i~ charge of banquets and social affairs at the Clubhouse; is he tt~e man who has complete charge at both ~%olf courses and makes all of the decisions under the directorship of a Department Head; etc. The parameters of his responsibility and authority would need to be determined, l.~r. Liegler stated that he is certain at some point in the future they will llave to employ a manager for the courses on a division head level, but for the present he feels there is sufficient manpower between Parks, Recreation and the Arts and tile Stadium-Convention Center to make tile necessary operational decisions. In response to Councilman Seymour, ~'~r. IIughes described the relationship between the golf course management and Parks, Recreation and t~'~e Arts Depart- ment as t~,e Commission envisions it. Specifically, Commissioner tlughes replied affirmatively that the Commission views Mr. Liegler as ultimately responsible for the golf courses with the same authority over maintenance and operations. ~'.~r. Liegler introduced one additional point, that in any business maintenance costs are the highest individual costs because tais is a function wi]ici~ requires personnel. He requested that Council and the Commission 75-~{96 Mana~e~,~ent Control Center~ 114 South Claudina Street COU~{CIL :~IiCdTES - October 2~ 1975, 7:00 P.~1. California- consider this fact, together with the information that both ~e and his maintenance manager have very hish standards for maintenance levels expected from both employees and tenants at the Stadium and Convention Center. If these same standards are to be maintained at the golf courses, he assured present that the current Golf Course Budget is not sufficient. Therefore, some additional determinations re~;arding the levels of maintenance to be considered the standard for the golf courses will also t~ave to be made. i~lOTIO:.i: Councilman Seymour moved that effectively i~'~mediately, t~e management responsibility of the two golf courses be transferred to the Stadium-Convention Center Department. Councilwoman Kaywood seconded ti~e motion. Council ~.lembers Pebley and Sneegas absent. MOTION CARRI~O. i"IOTIo~4: Councilman Seymour moved that a meetini~ be set up as soon as possible between the Chairman and Vice Chairman of the Golf Course Advisory Commission and City Council and City ,'~ianager to meet with l'Ir. Liegler for tile purposes of defining more specifically the lines of responsibility and authority to be employed by Mr. Liegler in the operation of tl~e golf courses. Councilwoman liaywood seconded the motion. Council :.'[cmbers Pebley and Snee~as absent. >~OTIO~ CARRIED. OISCUSSIOi'~ OF RELATED TOPICS: The following items were discussed by the Golf Course Advisory Commission and Council >.~embers: 1. STATUS OF GOLF COURSE CO~.D~ISSION RI~(]O~C,~ENDATIONS: Commissioner Patterson noted that it appears the Golf Course Advisory Commission cannot get by certain levels of bureaucracy in the City. He outlined the reco~mmendations made since the inception of the Commission, incl~ding the carpeting and City audit of the concessionaires and pro shops. The audit was reported to be on-going. Mr. Trapp indicated that the carpeting contract i~as been let; t~ carpet delivered, and the contractor will install same beginning 5:00 P.M. on i.londay, October 6, 1975. The contractor estimates it will require no more than four days to install the carpeting in both areas. Several Commissioners were concerned over the time which has lapsed between recommendations and implementation of same. 2. SURPLUS ACREAGE AT AI~AHEIM HILLS: Commissioner Patterson noted that he was disappointed with the Arthur Young & Company I"[anagement Audit as it touched only lightly on wherever or not the surplus property at the Hills Course should be sold. l{ayor Thom pointed out that the Arti~ur Young & Company Audits are performed in accordance with work engagement plans which must first be approved by the City Council. He noted that the City Council has to remain within ti~e funds budgeted for the audit and consequently, since there r~ay be some legal problems in regard to the note w~ich the City signed for purchase of that acreage which would deter its sale,the Council did not request a detailed investigation of this aspect of golf course management. 3. FE~qCING Ai~D STORAGE OF GOLF CARTS AT ~'~J~;ICIPAL: Commissioner i~artin reported that the protective fence for the golf carts at the Municipal Course has been installed, as well as sliding gates for the existing cart si~ed. A problem had arisen, however, in that the additional storage space has no electrical outlet for recharging the carts. There are outlets to recharge 20 carts, whereas 30 should be provided. Commissioner Martin reported that he was informed these additional outlets are in the process of being added. The concessionaire's obligation to provide 30 carts was discussed, as well as~the City Attorney's reminder to him of this contractual obligation. He reported that the concessionaire is negotiating for additional carts on a lease basis, but ti~at the firm is unwilling to lease unless a secure storage area is provided. 4. EFFECTIVE PERIOD OF TRANSFER - GOLF COURSE IiAiiAGE]~ENT: Iu reply to Commissioner Macedo, Councilman Seymour clarified tl~at ~is motion to transfer thc operation and responsibility of the i~olf courses to ti~c Stadium-Convention Center was for an indeterminate period of time. He noted tl~at the Commission has indicated they are still interested in consideration and negotiation with Golf of California, Ltd., for lease arrangements, and he concurs witl~ this approach. 75-~97 ~,lanagement Control Center~ 114 South Claudine Street~ Anal~eim~ California- COUNCIL :IIi,~UTIiS - October 2~ 1~75~ 5. UTILITY BILL AT Ai<AHEIiI tiILLS GOLF COURSE CLUBHOUSE; The matter of ttle Anaheim Hills Golf Course Clubhouse concessionaire's utility bill was dis- cussed, and Mayor Thom advised that meters are currently being installed. Once these have been running for a few months, the Utilities Department will be able to compare the usage of the restaurant and a determination will be made as to what proportion of the bill the concessionaire should pay. In the interim period, the concessionaire is paying $40'i) per montn on his utility account. 6. StiCi~ETARY TO THE GOLF COUKS£ ADVISORY CO?~4ISSION: Commissioner Patterson requested that the current Con~nission Secretary, Orrie Olson of the Parks, Recreation and the Arts Department be permitted to continue as the Golf Course Advisory Commission Secretary, and Mayor Thom indicated that this is an internal problem which should be resolved administratively. Prior to adjournment, Mr. Liegler requested that the City Council Members ~ive him assurance ~hat they will each' spend two hours witl~ him and i~is staff members touring or playing nine holes at each golf course, some time within the next three weeks. He felt ~his is necessary so that the Council can be made fully aware of the conditions at the courses. t,iayor Thom thanked the members of the Golf Course Advisory Commission for all the time ghat they have put into this recommendation. Councilman Seymour concurred and advised that he is very encouraged by the Co~mnission's attitude of trying to run these courses as a business. ADJOURNI. iENT: Councilwoman Kaywood moved to adjourn. Councilman Seymour seconded the motion. Council t,iembers Pebley and Sneegas absent. MOTION CARRIED. Adjourned: 3:05 P.M. ALONA M. HOUGARD, CITY CLERK By: ' ,'~k~~, ~ Deputy