170
Purpose:
The purpose of this administrative regulation is to establish guidelines and procedures to
departments that receive volunteer services to ensure proper tracking, minimize
organizational risk and exposure, and promote a safe and supportive environment for all
participants. The City recognizes the vital role volunteers provide to the city and community
and supports programs that strive to foster community growth and involvement by engaging
volunteers with different programs and projects.
Definition:
1. Volunteer – An individual who voluntarily provides time, skills, and services to
the City, without any compensation or benefits.
2. Minor – An individual under 18 years of age, as defined by California law. This
definition also includes individuals 18 years of age or older who are under the care or
authority of a legal guardian or conservator, in accordance with applicable California
or federal law.
a. Parental consent is required for any minor to participate as a city volunteer.
Additional conditions may apply based on the nature of the volunteer work and
is at the discretion of Human Resources/Risk Management.
Procedures:
1. Volunteers must sign the City’s Volunteer Waiver Release form prior to start of an
assignment.
A minor must have written consent from a parent or legal guardian.
2. If volunteers are received from or organized through a third party, Departments
shall coordinate with Human Resources/Risk Management the required
contracts and insurance certificates.
3. Departments shall maintain the original City’s Volunteer Waiver Release form(s).
4. Departments shall maintain a log of all volunteers to include the volunteer’s name
and respective work location(s), that must be forwarded to the Risk Management
Division, upon their request (March, June, September, and December).
5. Volunteers must be provided with a copy of Administrative Regulation 240 – Non-
Discrimination Program and Administrative Regulation 243 - Harassment,
Discrimination, and Retaliation, at the start of their assignment.
6. Each Department is responsible for the return of the volunteer badge, parking, and/or
any city- issued equipment; see Department Volunteer checklist.
City of Anaheim Administrative Regulation
CHAPTER 1 - ADMINISTRATIVE
Subject: Volunteer Services A.R. 170
Issue Date: October 15, 2025
Page (1) of (2)
City of Anaheim Administrative Regulation 170
Page (2) of (2)
Exception:
The Community Services Department and the Police Department have long-standing
procedures and processes that by necessity and practice predate the adoption of this AR.
The current protocols in place have been determined by the Risk Manager to meet or
exceed the standards established. The Departments must continue to document and
maintain applicable records regarding single event volunteers, special events and are
still subject to review by Human Resources/Risk Management for compliance purposes.
Departments may continue to use waivers that have been reviewed by the City Attorney
and the Risk Manager.
Requirements:
1. Volunteer positions requiring i) a background/fingerprinting and/or ii) TB clearance,
is the sole responsibility of each city department and shall be completed before the
volunteer performs any work with and for the city.
2. The completed Department Volunteer Checklist must be forwarded to Risk
Management Division.
3. Employees and other volunteers working with minors are mandated reporters under
California law and must receive training and information regarding their reporting
obligations. The Department is responsible for identifying these employees and
volunteers and shall maintain documentation confirmation completion of these
requirements.
4. Each department is responsible for volunteer selection process and ensuring
compliance with all appliable legal obligations.
Responsibility:
It shall be the responsibility of each department to carry out all procedures outlined above,
as well as any additional department procedures, to ensure volunteers adhere to city
standards, are properly vetted, oriented, supervised, tracked, and supported to minimize
organizational risk and enhance volunteer experience. It shall further be each department’s
responsibility to maintain a file on all volunteers.
Attachments: City Volunteer Waiver Release Form (Release of Liability)
Department Volunteer Checklist
CITY VOLUNTEER WAIVER RELEASE FORM
RELEASE OF LIABILITY
AGREEMENT TO INDEMNIFY AND HOLD HARMLESS
I, , wish to volunteer with the City of
(name of participant)
Anaheim (hereinafter referred to as "Activity").
I understand that participation in this Activity may consist of work both indoors and outdoors. I further understand
that such participation may include travel by car to different city locations, City of Anaheim facilities, et cetera.
I am aware that participating in this Activity can be hazardous, I am aware of the dangers involved which may
place me at risk for possible injury, death, or damage to personal property, and I hereby agree to accept, on my
behalf and on behalf of my heirs and assigns, any and all such risks. I also represent that my participation in
this Activity is entirely voluntary and without compensation.
I am aware that, as a volunteer, I am not covered by the City of Anaheim for workers' compensation benefits or
any form of first-party health and accident insurance.
In exchange for the benefits derived by my participation in this Activity, I hereby agree, to the fullest extent
permitted by law, to release, indemnify, and hold harmless the City of Anaheim, its officials, officers, employees,
representatives, agents, or volunteers, from and against any claims, damages, or liability of any kind or nature for
my injury or death, or damage to my personal property, arising out of or in connection with my participation in
this Activity, from whatever cause, including but not limited to the active or passive negligence of the City of
Anaheim, its officials, officers, employees, representatives, agents, servants, volunteers, or other Activity
participants.
This is a Release of Liability and Agreement to Indemnify and Hold Harmless. Please read it carefully.
I HAVE CAREFULLY READ THIS AGREEMENT, I FULLY UNDERSTAND AND AGREE TO ITS CONTENTS, AND I SIGN
IT OF MY OWN FREE WILL.
Print Name (Participant)
Signature of Participant Date
Parent/Guardian’s Signature (if under 18 years of age) Date
Emergency Contact Phone Number Emergency Contact Person & Relationship
(for City Use Only)
Accepted by:
(Signature) - On Behalf of the City of Anaheim - (Date)
Department Volunteer Checklist
Volunteer Name: Date:
Department:
Volunteer Project & Location:
Items to be completed:
City Volunteer Waiver Release Form
Complete Volunteer Log (name and assignment location(s). Necessary for
quarterly report required by Risk Management; March, June, September,
December.
Volunteers must be provided with the City’s code of conduct for Harassment,
Discrimination, and Retaliation (AR 243) and Non-Discrimination Program (AR 240).
Background and fingerprint clearance (determined by City policy)
TB clearance (determined by City policy)
Add mandated reporter training to items to be completed
Last Day Checklist:
Collect badge, parking pass and/or any other city-issued equipment from
volunteer (if applicable)
Supervisor Name: Signature: Date: